J:COM

<For Former JCN Service Users> Termination of SD broadcast along with the start of hi-vision broadcast in JCN Services / Other

1. <For Former JCN Service Users> Termination of SD broadcast along with the start of hi-vision broadcast in JCN Services

In January, HD broadcast of channels broadcast in SD started in former JCN TV services like “DigiSta” and “DigiAce”. The SD broadcast (on former channel numbers) will be terminated at 7:00 am on Tuesday, February 7th.

Please refer to J:COM website for details.

2. Revision of Star Channel Monthly Fee

The monthly subscription fee for Star Channel will be changed starting with the February 2017 subscription.

  • (before) ¥2,000 (excluding tax) → (after) ¥2,300 (excluding tax)

3. Termination of Program Guide for Mnet Subscribers

“Mnet Program Guide”, provided to Mnet subscribers for free, will be terminated with the March 2017 edition. (A new service is in plan.)

4. Lunch of J:COM Books, all-you-can read magazines for a monthly fixed price”

A new service, “J:COM Books” will start on Wednesday, February 1. Various magazines are available at a monthly fee for J:COM subscribers. Please enjoy.

5.<For Certain Areas> Service Suspension due to Facility Maintenance

Services will be suspended on the following dates due to maintenance activities. Please note that pre-programmed viewing and recordings may not be available during these hours.

  • Subjected Areas: Miki-shi in Hyogo, and Nishi-ku, Tarumi-Ku, Sumaku, and Nagata-ku, Hyogo-ku (some areas), and Chuo-ku (Port Island)
  • Suspension Date: Several few minutes suspension during 1:00-6:00 am on Wed, 1st – Friday, 3rd.
  • Subjected Services: Terrestrial Digital, BS digital, Cable digital*、and FM radio* includes
  • Subjected Areas: Kawagoe(Kawagoe-shi, Fujimino-shi, Fujimi-shi, Miyoshi-cho)
  • Suspension Date: Several instantaneous interruptions during 2:30-3:30 am on Tuesday, 7th.
  • Subjected Channels: MUSIC ON!TV HD、FOX HD、Discovery Channel, Green Channel 2HD
  • Subjected Areas: Adachi
  • Suspension Date: Several instantaneous interruptions during 1:00-5:00 am on Friday, 17th.
  • Subjected Services: All J:COM services (TV, NET, and PHONE)
  • Subjected Areas: Chiba Central
  • Suspension Date: Several instantaneous interruptions during 1:00-5:00am on Wednesday, 22nd.
  • Subjected Services: All J:COM services (TV, NET, and PHONE)
  • Subjected Areas: Edogawa
  • Suspension Date: Several instantaneous interruptions during 2:00-5:00 am on Monday 27th.
  • Subjected Services: All J:COM services (TV, NET, and PHONE)

6. Phone Service Suspensions of J:COM PHONE-i

Phone service will be suspended for 5 minutes on the following dates.

  • Subjected Areas and dates: ※About 5 minutes during 0:00-6:00 on the following dates.
  1. Shonan (Chigasaki & Fujisawa areas only): Wednesday 1st, Thursday 2nd , and Friday 3rd
  2. Ibaraki (Tsuchiura): Monday 6th, Tuesday 7th, and Wednesday 8th.
  3. Sumida-Taito: Thursday 9th, Friday 10th, and Monday 13th
  4. Tokyo Minami Area (Suginami): Tuesday 14th, Wednesday 15th , Thursday 16th, and Friday 17th
  5. Tokyo Nishi Area (Fuchu, Koganei, Kokubunji): Monday 20th, Tuesday 21st, Wednesday 22nd, and Thursday 23rd
  6. Tokyo Higashi Area (Nerima): Thursday 23rd, Friday 24th, Monday 27th, and Tuesday 28th
  7. Takarazuka-Kawanishi (some of Takarazuka Area): Thursday 16th, and Friday 17th
  • *Because received call history is deleted with the maintenance, following 3 optional services are impacted.
  • Number Get Me: checking and call back of calls received before the maintenance
  • Annoyance Call Blocks: registration of calls received before the maintenance

7. Temporary Closing of J:COM Wonder Studio due to Renewal

J:COM Wonder Studio and ZAQ STORE are closed from Friday, January 27th and early March. Please confirm the details on J:COM website.