useful function

illustration illustration

with convenient functions
Expand the fun of your TV!

\Recommended for you! / Recommend your favorite programs and videos!

Whether you are alone or with your family, we recommend works according to your tastes! *1 *2
There is no need for troublesome user selection.

Easy search by voice! \Find a romantic movie/ \Turn it up/

By speaking to the remote control, you can search for programs/videos and operate the TV *3

Turn your smartphone into a second TV!

Whether you are on the go or at home, you can watch programs that are being broadcast, play back recorded programs, and schedule recordings on your smartphone or tablet. Furthermore, if you download it in advance, you can save data traffic.

About the dedicated app
see more

Don't miss it with automatic recording Just register the program with a keyword!

Automatic recording by free word, genre, performer name, category registration

Don't miss it with "Time Shift" Don't panic even if you have a sudden visitor!

Pause the program you are watching by pressing "Timeshift" on the remote control.
Press again to resume viewing *4 *5 *6

on the second TV,
Specialized channels, recorded programs,
Enjoy online videos! *7 *8

Internet videos on the big screen of your TV! The image provided for implementation may differ from the photo.

What you provide for implementation may differ from the picture.

Just connect "J:COM LINK mini" to your TV. Available for 500 yen per month (550 yen including tax).

About J:COM LINK mini
See details

Recommended as a set/
Popular services

Do not miss!
Program recording essentials
hard disk
option
hard disk
connect to the net
Make your TV more convenient and fun
Internet
With a set,
you can increase the amount of data on your smartphone!
Mobile
Same quality
Convenient all together
Electricity
movies, dramas, sports, music, etc.
Bringing you entertainment
WOWOW
option
WOWOW

If you are considering signing up or adding services

Sign Up information

New customers

New Customers
Sign Up

New Customers
Inquiries

Current customers

Current Customers
Various procedures

Troubleshooting/
Inquiries

Find the perfect
plan for you

Savings
 calculator

Some properties offer free or discounted options!

Covered
areas & properties

If you are considering signing up or adding services

Sign Up information

New customers

Sign Up

Applications and Inquiries

申请・咨询

phone call
050-3092-3161 9:00 a.m. - 6:00 p.m. [Closed all year round] / Available translations

신청·문의

신청·문의
050-3092-3161 AM9:00-PM6:00【연중무휴】／통역 있음

Ứng dụng / Yêu cầu

Ứng dụng / Yêu cầu
050-3092-3161 AM9:00-PM6:00【mở cửa quanh năm】／có phiên dịch

Solicitação/Consultas

Solicitação/Consultas
050-3092-3161 AM9:00-PM6:00【aberto todo o ano】／com intérprete

Current customers

Check / Update
Your Contract
(JAPANESE ONLY)

Inquiries

联系我们

문의

Hỏi đáp

Consultar

Find the perfect
plan for you

Savings
 calculator

Some properties offer free or discounted options!

Covered
areas & properties

FAQ

What programs can I watch?

J:COM TV offers three plans to choose from. "J:COM TV Shin Standard" allows you to enjoy J:COM's video streaming with carefully selected specialty channels and Paramount+, which has arrived in Japan for the first time. "J:COM TV Flex" is a set of Netflix, Disney+, and specialized channels. We offer “J:COM TV Select,” which allows you to choose one of the 8 packs of channels you want to watch, as well as plans tailored to your needs.

Top screen image

Can I watch on multiple TVs?

If you are signing up for J:COM TV for the first time, or if you are currently using a service other than J:COM TV and are signing up for J:COM TV additionally, you will receive terrestrial digital/ BS digital TV on your TV in your home. We will provide up to 3 dedicated set-top boxes (Smart J:COM Box) free of charge.

  • CS broadcasts cannot be viewed using the free additional TV tuner device.
  • If you would like to watch CS broadcasts on multiple TVs, please contact us via chat or phone.
Can I record programs?

Programs can be recorded through the TV tuner equipment installed by J:COM. By connecting an external HDD or external recorder device, you can record up to 2 programs.

Do I need a TV antenna?

There’s no need to install a TV antenna to use the J:COM TV service.
Broadcasts are received in bulk at J:COM and delivered directly to each home via cable line. By bringing a cable line into your home, you can watch terrestrial and satellite broadcasting (BS/CS) programs without installing an antenna.
At J:COM, you can also enjoy 4K broadcasting (BS/CS) with just one cable.

To watch 4K broadcasts, you will need to use a designated tuner and a 4K-compatible TV that supports HDMI2.0/HDCP2.2 standards.

Are there any video viewing services other than TV broadcasts?

At J:COM, in addition to TV broadcasting, you can enjoy four video streaming services on your big TV screen.

  • J:COM STREAM (unlimited viewing) is a video service that allows unlimited viewing in a wide range of genres such as movies, dramas, anime, and variety shows for a fixed price.
  • Netflix, the world's largest online streaming service *
  • "Disney Plus" allows you to enjoy unlimited viewing of masterpieces, popular films, and originals from Disney, Pixar, Marvel, Star Wars, National Geographic, and stars. *
  • “DAZN” is a service that allows you to watch various domestic and international sports videos as live broadcasts or missed broadcasts. *
  • This is a separately paid service (registration required).
Can you configure the initial settings for me?

During installation, we will not only check the connection with your TV, remote control settings and recording settings, and check the operation of internet videos, but also provide information on how to use it.

I want to know about the support content after joining.

We offer a wide range of contact methods, from inquiries by phone or chat to guidance on our homepage with support information. In addition, by subscribing to Enkaku Support (550 yen per month (tax included)), you can receive remotely operated support from an operator.

Enkaku Support

[Notes]
  • The displayed contents differ depending on the settings.
  • Depending on the channel you are watching, it may not be displayed.
  • You may not be able to perform voice searches or operations depending on the content of your speech or keywords.
  • Depending on the model of the remote control, it may be described as "time slip". Also, the position and shape of the buttons may differ. An external hard disk is required for use.
  • To use it, you need to set the external hard disk as the default recording destination.
  • It may not be available depending on the connected terminal, connection environment, etc.
  • 4K broadcasting is not supported.
  • Use of J:COM LINK is required.

[J:COM LINK]

  • To use it, you need to subscribe to J:COM TV.
  • Depending on the contract plan and usage environment, it may not be possible to provide.
  • Available for properties that support two-way service.
  • The external hard disk that can be connected is up to 6TB or less.

[J:COM LINK dedicated app for smartphones and tablets]

  • To use each app, you will need an internet connection, download the specified app, and pre-configure J:COM LINK itself. In addition, the "J:COM On Demand for J:COM LINK" app requires J:COM Personal ID. Customers are responsible for communication charges for use (only for the "J:COM On Demand for J:COM LINK" app; no data usage for "J:COM MOBILE A Plan").
  • It may not be available depending on the contract plan, connection terminal, connection environment, etc.
  • 4K broadcasts/works cannot be viewed/purchased.
  • The number of terminals that can be viewed simultaneously varies depending on the usage environment and viewing method.
  • Limited to use in Japan.
  • Some broadcasts and works do not support viewing outside the home via the app.

[“ J:COM On Demand for J:COM LINK” app]

  • Recording not possible.
  • The viewing period of the downloaded work is 48 hours in principle.
  • Android and the Android logo are trademarks of Google LLC.
  • Google and the Google logo are trademarks of Google LLC.
  • Google and Google Assistant are trademarks of Google LLC.
  • Google Play and the Google Play logo are trademarks of Google LLC.
  • YouTube and the YouTube logo are trademarks of Google LLC.
  • "Netflix" is a registered trademark of Netflix, Inc.
  • “DAZN” is a trademark or registered trademark of DAZN Ltd.
  • Amazon, Prime Video, and all related logos are trademarks of Amazon.com, Inc. or its affiliates.
  • AbemaTV and the AbemaTV logo are registered trademarks of AbemaTV Co., Ltd.
  • TELASA is a trademark or registered trademark of TELASA Corporation.
  • Dolby, Dolby Atmos, Dolby Audio and the double D symbol are trademarks or registered trademarks of Dolby Laboratories.
  • Other company and product names mentioned are trademarks or registered trademarks of each company. Including some applications currently in progress.
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[About the amount including tax]

  • Consumption tax differences may occur due to changes in the consumption tax rounding method under the invoice system.