Optional fee

Optional fees for each service,
Enkaku Support fee
We are here to guide you.

J:COM TV

Optional channel/
Video distribution service

Optional channels that can be viewed in addition to the basic monthly fee,
Check here for video distribution services and unlimited viewing packs.

Recording function, tablet, etc.

Check here for options such as recording functions and tablets.

J:COM NET

For various options and security services,
Detailed information is provided on each page.

J:COM PHONE

If you use the option pack,
The contract is for all four options.
Depending on the customer's convenience, some options cannot be excluded.
Please note.

Learn more about options

option name Monthly usage fee
option pack 500 yen (550 yen including tax)
  caller number display 400 yen (440 yen including tax)
call waiting 300 yen (330 yen including tax)
Interrupt number display 100 yen (110 yen including tax)
caller ID request 200 yen (220 yen including tax)
Call Forwarding 500 yen (550 yen including tax)
Nuisance call auto block 300 yen (330 yen including tax)

★You will be required to submit your identity verification documents for the procedure. For details, please contact the Customer Center.

J:COM MOBILE

Various optional services such as call flat rate, terminal guarantee, filtering etc.
Please refer to "Options/Other Services" for details.

Options/Other services

Enkaku support

Easy solution for TV and Internet problems!
We provide 365 days a year support through dedicated numbers and remote control.

option name Monthly usage fee
Enkaku support 500 yen (550 yen including tax)

conflict support
Click here for application and details

[About the amount including tax]

  • Consumption tax differences may occur due to changes in the consumption tax rounding method under the invoice system.