New customers
New Customers
Contact us online
New Customers
0120-989-970
AM9:00-PM6:00 (Open all year round)
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and prices
Some properties offer free
or discounted options!
New customers
phone call
050-3092-3161
9:00 a.m. - 6:00 p.m. [Closed all year round] / Available translations
신청·문의
050-3092-3161
AM9:00-PM6:00【연중무휴】／통역 있음
Ứng dụng / Yêu cầu
050-3092-3161
AM9:00-PM6:00【mở cửa quanh năm】／có phiên dịch
Solicitação/Consultas
050-3092-3161
AM9:00-PM6:00【aberto todo o ano】／com intérprete
Click here for Internet plans
and prices
Some properties offer free
or discounted options!
Delight
Seamless throughout the whole house.
for a seamless connection anywhere in the house
-
Equipped with AI for stable service at all times -
Seamlessly connect, even with multiple devices -
Expanded Wi-Fi coverage with routers
for a seamless connection anywhere in the house
Click here for Internet plans
and prices
Click here for Internet plans
and prices
Price
Great value and comfort.
AI-based Wi-Fi for
Discount details
- ★1 Depending on your area, you may not be able to use the 1G plan. Click here for details
- ★2 [Breakdown] Kanto area/apartment type 5,258 yen (tax included) - WEB Gentei Start Wari 3,358 yen (tax included) - Actual 1,000 yen (WEB Toku QUO Card Pay 6,000 yen ÷ 6 months) = Actual 900 yen (tax included) )
After the discount ends, the monthly fee will be 5,258 yen (tax included).
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Savings calculator
If you are under 26 years old, you will receive a special discount for 4 years!
Function
High performance,
stress free.
Functions that provide a seamless Wi-Fi environment
Video “AI-based Wi-Fi” J:COM NET
play time 1min 53sec
AI-based Wi-Fi
Automatic connection to the
best Wi-Fi for every device.
Equipped with AI, the more you use it, the better it gets!
AI determines connection status
and supports more optimal connections.
Expand your
AI-based Wi-Fi range
by adding more routers (Mesh Wi-Fi)
Expand your Wi-Fi area with a simple installation
The network connects
like a mesh.
More bandwidth and even more speed
Since the 2 lanes increased to 3,
your connection remains smooth, even if there’s a lot of data.
*When connecting to Wi-Fi via Mesh Wi-Fi Routers.
Click here for details on signing up
Click here for Internet plans
and prices
Click here for Internet plans
and prices
3 easy steps
to start using the service in as little as 4 days *2
You can even install
it yourself whenever!※3※4
here
Use J:Com’s app for even more convenience!
-
you can do all this with the app! - ・Check the service status of connected devices
・You can also set up access privileges, etc.
[Notes]
- Apartment housing "Smart OTOKU NET", sign-up online for the new benefit QUO Card Pay and pay 6,000 yen per month.
- It may not be possible to meet the desired schedule depending on the contract details and congestion.
- You need to install the MY J:COM app to check the installation procedure.
- You may not be able to use it depending on the building you live in or the contents of your contract. Please contact us for more information.
- Communication speed may decrease depending on the usage environment and device used.
- To use Wi-Fi, you need a device such as a computer, smartphone, or tablet that supports the standard.
[About high-performance Wi-Fi]
- To use, you need to subscribe to a service specified by J:COM.
- IEEE802.11a/b/g/n/ac standard. (J:COM NET optical (N) is IEEE802.11a/b/g/n/ac/ax). In order to achieve the communication speed according to the technical standards compatible with 10G/5G, it is necessary to connect the compatible device (10GBASE-T) and ONU with a wired LAN (Category 6A/6e or higher).
- You can sign up for up to 4 additional routers.
- Some apartment complexes, J:COM In My Room properties, and UR rental housing do not currently provide high-performance Wi-Fi modems.
- Includes a monthly usage fee of 220 yen (tax included) for a high-performance Wi-Fi modem or router.
- A subscription to "J:COM NET 320M plan" or above is required. Also, depending on your contract, you may be required to replace your modem (for a fee).
[J:COM NET Hikari 10G/5G/1G course]
- ONU's Wi-Fi standards are IEEE802.11b/g/n, 11a/n/ac (wave2).
- The maximum communication speed that can be used by one terminal device according to technical standards is approximately 1.7Gbps when connected wirelessly.
[J:COM NET Hikari 10G/5G Plan on au Hikari]
- ONU's Wi-Fi standard is IEEE802.11a/b/g/n/ac/ax Draft (Wi-Fi certified).
- The maximum communication speed that can be used by one terminal device according to technical standards is approximately 4.8Gbps when connected wirelessly.
Click here for Internet plans
and prices
Click here for Internet plans
and prices
