Basic Privacy Policy

The basic privacy policy of JCOM Co., Ltd. is defined as follows.

1. We will provide new value to our customers and contribute to local communities and society.

  • Through the data you provide, we will better understand your needs and deliver new value.
  • We will create new services and innovations and contribute to the realization of prosperous communities and societies.

2. We respect the wishes of our customers

  • We put our customers first when it comes to protecting privacy. We respect the intentions of our customers when handling data.
  • We will sincerely and promptly respond to inquiries and questions from customers regarding their own data and rights.

3. We will actively and timely disclose information to customers in a transparent manner.

  • Prior to the acquisition and use of data, we will clarify the purpose of use and work to ensure that our customers can understand it through explanations using easy-to-understand expressions.
  • We will strive to provide and expand mechanisms for continuously disclosing up-to-date and transparent information to our customers.

4. Respect the privacy of our customers even when collaborating with group partners

  • In cooperation with group companies and partner companies, we support comfortable and secure living.
  • We will fully respect the privacy of our customers and manage it appropriately, even when collaborating with our group companies and partner companies.

5. We will establish a system to protect the privacy of our customers and operate it with high ethical standards.

  • Regarding the use and protection of data, we comply with the laws and regulations regarding personal information protection and data protection that apply to the industry to which J:COM Group belongs, and maintain internal systems and implement security measures.
  • We will judge the purpose and method of using data with high ethical standards and social decency. In addition, we will continue to implement in-house training and education, etc., and work to foster a corporate culture.

Enforced on April 1, 2022
JCOM Co., Ltd.
Yoichi Iwaki President, Representative Director

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