Diverse content
your favorite shows and videos
a lot.
Abundant channels, Internet videos
Enjoy on your big screen TV!
Specialized channel
Enjoy your TV!
Diverse channel lineup
We introduce much-talked-about program
Check from the genre you are interested in!
option channel
Recommended program
With a full range of optional channels
We will respond to your “want to see!”
in the option channel
Channels you can watch
We have many channels available.
Please check below.
can watch on tv
internet video
lots of online videos
Enjoy on your big screen TV!
Online videos that can be viewed on J:COM
Enjoy popular internet videos on your big screen TV!
[If you want to start 4K broadcasting, check out J:COM!]
Enjoy 4K broadcasts and online videos with J:COM LINK!
If you are considering signing up or adding services
Sign Up information
Find the perfect
plan for you
Some properties offer free or discounted options!
If you are considering signing up or adding services
Sign Up information
New customers
Telephone consultation
050-3092-3161
9:00 a.m. - 6:00 p.m. [Closed all year round] / Available translations
日本語での通話は
こちら
신청·문의
050-3092-3161
AM9:00-PM6:00【연중무휴】/통역 있음
日本語での通話は
こちら
Ứng dụng / Yêu cầu
050-3092-3161
AM9:00-PM6:00【mở cửa quanh năm】/có phiên dịch
日本語での通話は
こちら
Solicitação/Consultas
050-3092-3161
AM9:00-PM6:00【aberto todo o ano】/com intérprete
日本語での通話は
こちら
Find the perfect
plan for you
Some properties offer free or discounted options!
FAQ
- What programs can I watch?
-
J:COM TV offers three plans to choose from. "J:COM TV Shin Standard" allows you to enjoy J:COM's video streaming with carefully selected specialty channels and Paramount+, which has arrived in Japan for the first time. "J:COM TV Flex" is a set of Netflix, Disney+, and specialized channels. We offer “J:COM TV Select,” which allows you to choose one of the 8 packs of channels you want to watch, as well as plans tailored to your needs.
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- Can I watch on multiple TVs?
-
If you sign up for J:COM TV for the first time, or User a service other than J:COM TV and sign up for J:COM TV as an additional service, we will provide up to three set-top boxes (Smart J:COM Box) dedicated to terrestrial digital and BS digital broadcasting to all the televisions in your home free of charge.
- CS broadcasts cannot be viewed using the free additional TV tuner device.
- If you would like to watch CS broadcasts on multiple TVs, please contact us via chat or phone.
- Can I record programs?
-
Programs can be recorded through the TV tuner equipment installed by J:COM. By connecting an external HDD or external recorder device, you can record up to 2 programs.
- Do I need a TV antenna?
-
There’s no need to install a TV antenna to use the J:COM TV service.
Broadcasts are received in bulk at J:COM and delivered directly to each home via cable line. By bringing a cable line into your home, you can watch terrestrial and satellite broadcasting (BS/CS) programs without installing an antenna.
At J:COM, you can also enjoy 4K broadcasting (BS/CS) with just one cable.To watch 4K broadcasts, you will need to use a designated tuner and a 4K-compatible TV that supports HDMI2.0/HDCP2.2 standards.
- Are there any video viewing services other than TV broadcasts?
-
At J:COM, in addition to TV broadcasting, you can enjoy four video streaming services on your big TV screen.
- J:COM STREAM (unlimited viewing) is a video service that allows unlimited viewing in a wide range of genres such as movies, dramas, anime, and variety shows for a fixed price.
- Netflix, the world's largest online streaming service *
- "Disney Plus" allows you to enjoy unlimited viewing of masterpieces, popular films, and originals from Disney, Pixar, Marvel, Star Wars, National Geographic, and stars. *
- “DAZN” is a service that allows you to watch various domestic and international sports videos as live broadcasts or missed broadcasts. *
- This is a separately paid service (registration required).
- Can you configure the initial settings for me?
-
During installation, we will not only check the connection with your TV, remote control settings and recording settings, and check the operation of internet videos, but also provide information on how to use it.
- I want to know about the support content after joining.
-
We offer a wide range of contact methods, from inquiries by phone or chat to guidance on our homepage with support information. In addition, by subscribing to Enkaku Support (550 yen per month (tax included)), you can receive remotely operated support from an operator.
- The number of channels includes terrestrial digital broadcasting and BS digital broadcasting that can be viewed via the dedicated tuner provided.
- To view NHK broadcasts, a subscription contract and subscription fee are required.
- Broadcast in the cable digital (CS) band. In some areas (former JCN areas), we will broadcast in the BS band.
- "NHK BS8K" is currently under consideration as to when it will start.
- To view 4K broadcasts and 4K image quality, you will need a 4K J:COM Box or J:COM LINK contract and a 4K compatible TV that supports HDMI2.0/HDCP2.2 standards. We do not guarantee connection or viewing with all 4K compatible devices.
- Android and the Android logo are trademarks of Google LLC.
- Google is a trademark of Google LLC.
- Google Play and the Google Play logo are trademarks of Google LLC.
- YouTube and the YouTube logo are trademarks of Google LLC.
- AbemaTV and the AbemaTV logo are registered trademarks of AbemaTV Inc.
- "Netflix" is a registered trademark of Netflix, Inc.
- "Disney Plus" is a service operated by Walt Disney Japan K.K. © 2024 Disney
- “DAZN” is a trademark or registered trademark of DAZN Ltd.
- "Fishing Vision" is a registered trademark of Fishing Vision Co., Ltd.
- Amazon, Prime Video and all related trademarks are trademarks of Amazon.com, Inc. or its affiliates.
- TELASA is a trademark or registered trademark of TELASA Corporation.
- Hulu is a registered trademark of Hulu, LLC.
- Company names, product names, and service names are registered trademarks or trademarks of each company. Including some pending applications.
[About the amount including tax]
- Consumption tax differences may occur due to changes in the consumption tax rounding method under the invoice system.
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