Japan's first next-generation AI Wi-Fi is getting rave reviews! *PLUME® technology built-in modem sold for the first time in Japan

Japan's first next-generation AI Wi-Fi is getting rave reviews! *PLUME® technology built-in modem sold for the first time in Japan

Click here for Internet plans
and prices

Savings
 calculator

Some properties offer free or discounted options!

Covered
areas & properties

New customers

Sign Up

Applications and Inquiries

申请・咨询

phone call
050-3092-3161
9:00 a.m. - 6:00 p.m. [Closed all year round] / Available translations

신청·문의

신청·문의
050-3092-3161
AM9:00-PM6:00【연중무휴】/통역 있음

Ứng dụng / Yêu cầu

Ứng dụng / Yêu cầu
050-3092-3161
AM9:00-PM6:00【mở cửa quanh năm】/có phiên dịch

Solicitação/Consultas

Solicitação/Consultas
050-3092-3161
AM9:00-PM6:00【aberto todo o ano】/com intérprete

Find the perfect
plan for you

Savings
 calculator

Some properties offer free or discounted options!

Covered
areas & properties

Price information

We will introduce you to courses that allow you to use the internet in a fun and economical way.

  • Apartments
  • Houses
High-capacity, ultra-high-speed network of
For those who want to get started at a great price!

10G+Wifi

3 months: 1,628 yenper month (tax included)
(After discount ends: 6,886 yen including tax)

Plus 10,000 yen cashback

High-speed internet with Wi-Fi of
For those who want to get started at a great price!

1G+Wifi

3 months: 0 yenper month (tax included)
(After discount ends: 5,280 yen including tax)

Plus 10,000 yen cashback

Seishun 26 Wari- 22%
Only for those under 26 years old!

1G+Wifi

Discount for 4 years

Under 26 years old:​ ​ 4,268 yen per month (tax included)

Under 22 years old:​ ​ 3,850 yen per month (tax included)

WEB Gentei Start Wari applies. 2-year contract, automatically renewed. Cancellation during the contract period will incur a cancellation fee.

Click here for more detailed prices

J:COM In My Room Exclusive! Special plan

J:COM In My Room

[ Internet and TV for free
or discounted ]

J:COM In My Room is a property
with low rates for tenants.

Click here to check properties and prices

What is J:COM In My Room?

High-capacity, ultra-high-speed network of
For those who want to get started at a great price!

10G+Wifi

6 months: 0 yenper month (tax included)
(After discount ends: 6,710 yen including tax)

High-speed internet with Wi-Fi of
For those who want to get started at a great price!

1G+Wifi

6 months: 0 yenper month (tax included)
(After discount ends: 5,610 yen including tax)

WEB Gentei Start Wari and cashback of 20,000 yen per month. 2-year contract, automatically renewed. Cancellation midway requires a cancellation fee.

Click here for more detailed prices

Super fast Internet, comfort with Hikari!

J:COM NET Hikari

Hikari 10 Gig/5 Gig/1 Gig
Next-generation AI Wi-Fi for a pleasant and seamless experience

Click here for plan details

Why you should use J:COM NET?

Reason 1

With 10 giga light*1
Video viewing and online meetings
comfortable!

Learn more about J:COM NET Hikari
Stream video instantly!
Reason 2

1 giga fiber optic for 3 months
0 yen per month! *2
Security is free

See all rates and coursesLearn more about free security
Great value!
Reason 3

With next-generation AI Wi-Fi *3
Comfortable the more you use it

Learn about next-gen AI Wi-Fi See all plans & pricing
Smooth
Reason 4

Ready to use in as little as 4 days! ※Four
You can also install it yourself at any time you like.

Covered areas & properties Find out how to apply
Speedy!
  • The maximum speed according to technical standards provided from the network to the ONU.
  • For apartment buildings. WEB Gentei Start Wari applies. 2-year contract, automatically renewed. Cancellation during the contract period will incur a cancellation fee.
  • Also available on 10G/5G courses. However, the maximum communication speed according to technical standards with the WAN side is limited to 1Gbps.
  • It may take more than four days depending on the details of your contract, traffic conditions, use of landline phone number portability services, etc. Please understand this in advance.

Campaigns/benefits

  • J:COM金利優遇割
  • Mesh Wi-Fi Routers up to 2 months free!
  • WEB Gentei Start Wari
  • Seishun 26 Wari
  • Seishun 22 Wari
  • au Smart Value

Customer feedback

  • student friendly
    internet

    I'm still a student and there are a lot of students around me, but if I have friends who are worried about the high internet costs, I immediately recommend J:COM. It's really helpful that the student discount continues for four years.

    20s/female
  • Because I have support
    Can be used with confidence

    Occasionally, I will call Enkaku Support for help when I have trouble operating my computer or when it stops working. I would like to thank you very much for your kind and accurate response to the problem, even if it was simple.

    70s/Male
  • For a comfortable internet environment
    satisfaction

    I changed my internet speed to 1G course last year. The line is fast and stable, and I am very satisfied. I'm glad I made the change.

    30s/Male
  • Security software
    I'm glad it's free to use

    We recommend that the McAfee usage fee is included in the internet service. It cannot be replaced by any other provider.

    30s/Male
  • Remote support even when you are in trouble
    solved on the spot

    I am subscribed to Enkaku Support. When I have something I don't understand about a computer, I immediately contact them, and they are able to provide detailed instructions via remote control, which is very helpful.

    60s/female
  • J:COM対応マンションで
    おトク

    The apartment I live in is compatible with J:COM, so I can use TV, internet, and smartphones at a great price. The line speed is also stable.

    50s/Male

If you are considering signing up or adding services

Sign Up information

Click here for Internet plans
and prices

Savings
 calculator

Some properties offer free or discounted options!

Covered
areas & properties

If you are considering signing up or adding services

Sign Up information

New customers

Sign Up

Applications and Inquiries

申请・咨询

phone call
050-3092-3161
9:00 a.m. - 6:00 p.m. [Closed all year round] / Available translations

신청·문의

신청·문의
050-3092-3161
AM9:00-PM6:00【연중무휴】/통역 있음

Ứng dụng / Yêu cầu

Ứng dụng / Yêu cầu
050-3092-3161
AM9:00-PM6:00【mở cửa quanh năm】/có phiên dịch

Solicitação/Consultas

Solicitação/Consultas
050-3092-3161
AM9:00-PM6:00【aberto todo o ano】/com intérprete

Find the perfect
plan for you

Savings
 calculator

Some properties offer free or discounted options!

Covered
areas & properties

FAQ

Can you do the initial settings for connecting to the internet?

Up until the end of the month following the completion of J:COM NET installation work, you can have one PC's initial settings (connection settings, e-mail settings, and security settings) performed free of charge.

I want to know about support after joining

We offer a wide range of contact methods, from inquiries by phone or chat to guidance on our homepage with support information. In addition, by subscribing to Enkaku Support (550 yen per month (tax included)), you can receive remotely operated support from an operator.

Enkaku Support

I have a room where Wi-Fi is difficult to connect to. Can I still use this reliably?

J:COM provides a Mesh Wi-Fi service using wireless repeaters (pods). You can now use Wi-Fi stably even in rooms where Wi-Fi had difficulty reaching.

Mesh Wi-Fi Routers

Is security service available?

You can use security services such as "McAfee for ZAQ," which protects your computer from viruses and unauthorized access, and "i-Filter for ZAQ," which limits the time your children spend online and prevents them from accessing dangerous sites, free of charge.

Can I use my current email address?

If you have a free email such as Gmail, you can use it with no problems. There are services from each company that allow you to continue using the email address of your current provider even after canceling your contract. Please contact your current provider for details.

Can I use a commercially available Wi-Fi router?

Yes. You can use general Wi-Fi routers currently on the market. Please note that J:COM also has a built-in Wi-Fi router modem that complies with the latest standards.

With J:COM NET Hikari (N), you can use any Wi-Fi router that supports FLET'S Hikari.

Topics

  • 2022.10.31

    Sequential expansion of service area to Teine Ward, Kita Ward, and Nishi Ward, Sapporo City Click here for details

Useful column

Useful column

We provide a variety of information related to the Internet, such as how to choose a router, where to install it, and what to do when you can't connect.

[Notes]
  • Communication speed may decrease depending on the usage environment and device used.
  • To use Wi-Fi, you need a device such as a computer, smartphone, or tablet that supports the standard.
  • McAfee, and the McAfee logo are trademarks or registered trademarks of McAfee, LLC or its subsidiaries in the United States and other countries. Other trademarks and brands may be claimed by others.

[About high-performance Wi-Fi]

  • To use it, you need to subscribe to a service specified by J:COM.
  • IEEE802.11a/b/g/n/ac standard. (J:COM NET Hikari (N) is IEEE802.11a/b/g/n/ac/ax). To achieve the communication speeds based on the technical standards compatible with 10G/5G, it is necessary to connect the compatible device (10GBASE-T) and ONU with a wired LAN (Category 6A, 6e or higher). Cannot be used in conjunction with commercially available wireless repeaters.
  • Due to the characteristics of in-house wiring (communication performance of LAN cables, routers, hubs, etc.) and wireless LAN, communication speed may be significantly limited or radio waves may not reach.
  • Depending on the contract course, the equipment to be installed and the number of installations may vary.
  • Some apartment complexes may not be able to provide this service. For details, please contact J:COM.
Close

[About the amount including tax]

  • Consumption tax differences may occur due to changes in the consumption tax rounding method under the invoice system.