Pricing
Service price information
New CustomersFind the perfect
plan for you
Some properties offer free or discounted options!
New customers
phone call
050-3092-3161
9:00 a.m. - 6:00 p.m. [Closed all year round] / Available translations
신청·문의
050-3092-3161
AM9:00-PM6:00【연중무휴】／통역 있음
Ứng dụng / Yêu cầu
050-3092-3161
AM9:00-PM6:00【mở cửa quanh năm】／có phiên dịch
Solicitação/Consultas
050-3092-3161
AM9:00-PM6:00【aberto todo o ano】／com intérprete
InquiriesFind the perfect
plan for you
Some properties offer free or discounted options!
Pricing by Service
Please check the details on each service information page.
Recommended price examples
You can choose freely according to your needs.
Feel free to combine other services as you like.
Smartphone
Landline
Electricity
Gas
Recommended rates on the internet
- Apartments
- Houses
|
High-capacity, ultra-high-speed network of
For those who want to get started at a great price! 10G 3 months:
1,628
yenper
month (tax included) Plus 10,000 yen cashback |
|
High-speed internet with Wi-Fi of
For those who want to get started at a great price! 1G 3 months:
0
yenper
month (tax included) Plus 10,000 yen cashback |
|
Seishun 26 Wari- 22%
Only for those under 26 years old! 1G Discount for 4 years Under 26 years old: 4,268 yen per month (tax included) Under 22 years old: 3,850 yen per month (tax included) |
WEB Gentei Start Wari applies. 2-year contract, automatically renewed. Cancellation during the contract period will incur a cancellation fee.
|
High-capacity, ultra-high-speed network of
For those who want to get started at a great price! 10G 6 months:
0
yenper
month (tax included) |
|
High-speed internet with Wi-Fi of
For those who want to get started at a great price! 1G 6 months:
0
yenper
month (tax included) |
WEB Gentei Start Wari and cashback of 20,000 yen per month. 2-year contract, automatically renewed. Cancellation midway requires a cancellation fee.
Recommended TV pricing examples
- Apartments
- Houses
|
Carefully selected specialty channels and
Paramount+ but Those who want to enjoy the new video streaming J:COM TV Shin Standard 3 months:
500
yenper
month (tax included) Plus 20,000 yen cashback |
|
Netflix and Specialty Channels of
For those who want to have fun Flex Course 3 months:
500
yenper
month (tax included) Plus 20,000 yen cashback |
|
Seishun 26 Wari- 22%
Only for those under 26 years old! J:COM TV Thin Standard
  42channels or moreRecording function Discount for 4 years Under 26 years old: 4,028 yen per month (tax included) Under 22 years old: 3,698 yen per month (tax included) |
WEB Gentei Start Wari applies. 2-year contract, automatically renewed. Cancellation during the contract period will incur a cancellation fee.
|
Carefully selected specialty channels and
Paramount+ but Those who want to enjoy the new video streaming J:COM TV Shin Standard 3 months:
500
yenper
month (tax included) Plus 20,000 yen cashback |
|
Netflix and Specialty Channels of
For those who want to have fun Flex Course 3 months:
500
yenper
month (tax included) Plus 20,000 yen cashback |
WEB Gentei Start Wari applies. 2-year contract, automatically renewed. Cancellation during the contract period will incur a cancellation fee.
Click here for more detailed prices
Installation Fees and Other Charges
Installation fees and charges associated
with subscribing to or changing J:COM services.
Price examples for your area
Area/housing type settings
Speed (plan) setting
Click here for "J:COM In My Room" for discounted apartment complexes
For example, current settings:
Kanto area (apartment housing)
| プラン | |||
|---|---|---|---|
| 申し込み サービス |
|
|
|
| 月額 |
割引適用（***） *** 円（税込） （***） *** 円（税込） さらに
20,000円分
キャッシュバック！
割引終了後（***〜） ***円（税込） 通常価格 *** 円（税込） |
割引適用（***） *** 円（税込） （***） *** 円（税込） さらに
20,000円分
キャッシュバック！
割引終了後（***〜） ***円（税込） 通常価格 *** 円（税込） |
割引適用（***） *** 円（税込） （***） *** 円（税込） さらに
20,000円分
キャッシュバック！
割引終了後（***〜） ***円（税込） 通常価格 *** 円（税込） |
| 工事費 |
0 円※
|
0 円※
|
0 円※
|
| 事務手数料 |
3,300 円（税込）
|
3,300 円（税込）
|
3,300 円（税込）
|
Click here for more detailed prices
Savings calculator[J:COM NET Hikari]
J:COM NET Hikari will be provided to apartment complexes after December 7, 2023. Internet speeds vary depending on area. The serviced areas are gradually being expanded. Offered via either "J:COM NET Hikari on au Hikari (houses only, outside Kansai area)" / "J:COM NET Hikari" / "J:COM NET Hikari (N)" (unavailable in some areas) ).
[J:COM NET 1G Plan]
1G internet service with standard Wi-Fi equipment provided through cable TV lines.
Click here for details
[Construction costs]
- A separate contract administration fee of 3,300 yen (tax included) [3,080 yen (tax included) in the Kyushu/Yamaguchi area] is required.
Click here for details
[Price display]
- The displayed rates are calculated from the month following the completion of installation work. However, for Seishun 22 Wari and Seishun 26 Wari the rates are calculated from the month of completion of installation work.
- The month when installation is completed will be pro-rated.
[J:COM TV/ J:COM NET]
- WEB Gentei Start Wari and cashback available
Click here for the conditions for WEB Gentei Start Wari Click here for the conditions for the cashback (joining benefit) - WEB Gentei Start Wari offers a discount on the monthly usage fee starting from the month after installation work is completed.
- Monthly rates shown for a two-year contract.
[J:COM PHONE]
- Monthly rates shown for a two-year contract.
[Seishun 22 Wari]
- The discount is valid for 48 months including the month of installation.
- For the month in which installation is completed, the discounted monthly fee will be deducted from the monthly fee calculated on a daily basis.
Click here for applicable conditions - In some areas, the monthly usage fee may be different after the discount ends.
[Seishun 26 Wari]
- The discount is valid for 48 months including the month of installation.
- For the month in which installation is completed, the discounted monthly fee will be deducted from the monthly fee calculated on a daily basis.
Click here for applicable conditions - In some areas, the monthly usage fee may be different after the discount ends.
Click here for more detailed prices
J:COMの動画配信サービスを楽しみたい方へ
"J:COM TV" is not available.
Find the perfect plan for you
Find the perfect plan for you
Entertainment
Combine billing for the world's largest online streaming service "Netflix" and J:COM service into one bill.
Consolidated billing for Disney's official video streaming service "Disney+" and J:COM service into one bill.
DAZN, which offers a variety of domestic and international sports videos, and J:COM service billing are combined into one.
The largest in Japan! J:COM Books is an “e-book unlimited reading service” that allows you to enjoy over 1,000 popular magazines and textbooks anytime, anywhere.
Enjoy over 10,000 professionally selected playlists anytime, anywhere! With this service you can listen to everything from new J-POP songs to nostalgic masterpieces.
As of October 1, 2024, we are no longer accepting new contracts.
Please note that we will be discontinuing this service at the end of February 2025.
See more
Support
Easily solve your TV and Internet problems! For 500 yen per month (550 yen including tax), we provide Enkaku support 365 days a year!
Peace of mind in preparation for emergencies!
For a monthly fee of 300 yen (330 yen including tax), you can get everything from troubleshooting plumbing, locks, and glass to house cleaning and housekeeping services!
Bicycle roadside service for breakdowns or dead batteries! You can have peace of mind knowing you’re covered by insurance for injuries and compensated if caught in an accident while riding a bicycle!
This service notifies you of earthquake early warnings and information about your area.
We provide emergency earthquake early warnings in areas not linked to the emergency broadcast system.
We offer special prices to customers with disabilities who live in our service area.
See more
Save money on your payments
If you sign up for an au Jibun Bank home loan with eligible J:COM services, you can receive up to a 0.05% annual reduction from the applicable home loan interest rate!
Compared to direct debit, you can save more than 1,800 yen per year on NHK reception fees!
If you use J:COM services and au smartphones, your monthly au usage charges will be cheaper!
If you use J:COM's service and UQ mobile's smartphone, your monthly UQ mobile usage fee will be cheaper!
If you use J:COM service and au mobile phone, you can make a consolidated payment. Get 100 yen (110 yen including tax) off your monthly bill!
J:COM's monthly payment amount can be converted into points! And there’s so many other great benefits.
*Currently not available in some areas.
If you are considering signing up or adding services
Sign Up information
Find the perfect
plan for you
Some properties offer free or discounted options!
If you are considering signing up or adding services
Sign Up information
New customers
phone call
050-3092-3161
9:00 a.m. - 6:00 p.m. [Closed all year round] / Available translations
신청·문의
050-3092-3161
AM9:00-PM6:00【연중무휴】／통역 있음
Ứng dụng / Yêu cầu
050-3092-3161
AM9:00-PM6:00【mở cửa quanh năm】／có phiên dịch
Solicitação/Consultas
050-3092-3161
AM9:00-PM6:00【aberto todo o ano】／com intérprete
Find the perfect
plan for you
Some properties offer free or discounted options!
FAQ
- What payment methods are accepted?
-
You can choose to pay by bank transfer or credit card.
- When is the bank transfer due?
-
I paying by bank transfer, the payment will be made between the 26th and 28th of each month, depending on your financial institution. The payment date for your credit card is the payment date determined by the credit card company.
- When will I be billed after joining?
-
Your first billing will be in the month following the month you subscribed. Your bill will be the sum of the prorated portion of the month you subscribed and the month after that. The second and subsequent charges are the basic monthly fee for the service you are subscribed to as of the first day of each month and the usage fee for the metered service you used in the previous month.
- Is there a way to check billing details in advance?
-
We will send you a notification via SMS or email on the 16th of every month to notify you that your payment information has been confirmed.
[Internet]
- The displayed communication speed is the maximum value according to technical standards and does not guarantee a constant speed. It varies depending on the usage environment.
[Phone]
- Separate universal service fees, telephone relay service fees, and call charges are required.
[Minimum 4 days]
- It may take more than four days depending on the details of your contract, traffic conditions, use of landline phone number portability services, etc. Please understand this in advance.
[About "J:COM STREAM" unlimited viewing]
- Except for applications for J:COM NET and J:COM LINK mini to which the "Seishun 22 Wari" and "Seishun 26 Wari" discounts apply, there is a minimum usage period of three months, including the month of joining. Even if you cancel midway through the contract, you will be required to pay one month's usage fee (including the amount equivalent to consumption tax).
- Some works may not be compatible with the "J:COM STREAM" app.
- The content provided may vary depending on the contract plan and set-top box used.
- If you are subscribed to "Smart OTOKU Plan +" or "Smart OTOKU Plan" along with J:COM PHONE, the monthly fee is 500 yen (550 yen (incl. tax)).
- If you are using "Smart OTOKU NET", or J:COM NET with "Seishun 22 Wari" or "Seishun 26 Wari" applied, or J:COM LINK mini, the monthly fee is 800 yen (880 yen (incl. tax)).
- "Netflix" is a registered trademark of Netflix, Inc.
- "Disney Plus" is a service operated by Walt Disney Japan K.K. © 2024 Disney
- “DAZN” is a trademark or registered trademark of DAZN Ltd.
[J:COM Denki/About J:COM DENRYOKU]
- Depending on the fuel cost adjustment amount in your area and the details of your current contract, some applications may not be accepted.
- If you live outside the Hokkaido area and subscribe after April 4, 2024, you will be eligible for "J:COM Denki." If you subscribed before April 4, 2024, or if you live in the Hokkaido area, you will be subscribed to "J:COM Electric Power."
[About the amount including tax]
- Consumption tax differences may occur due to changes in the consumption tax rounding method under the invoice system.
