Important Notices
- November 11, 2024
- Support for the Heavy Rains from November 8, 2024
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Telephone consultation
050-3092-3161
9:00 a.m. - 6:00 p.m. [Closed all year round] / Available translations
日本語での通話は
こちら
신청·문의
050-3092-3161
AM9:00-PM6:00【연중무휴】/통역 있음
日本語での通話は
こちら
Ứng dụng / Yêu cầu
050-3092-3161
AM9:00-PM6:00【mở cửa quanh năm】/có phiên dịch
日本語での通話は
こちら
Solicitação/Consultas
050-3092-3161
AM9:00-PM6:00【aberto todo o ano】/com intérprete
日本語での通話は
こちら
Find the perfect
plan for you
Some properties offer free or discounted options!
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Find the perfect
plan for you
Some properties offer free or discounted options!
If you are considering signing up or adding services
Sign Up information
New customers
Telephone consultation
050-3092-3161
9:00 a.m. - 6:00 p.m. [Closed all year round] / Available translations
日本語での通話は
こちら
신청·문의
050-3092-3161
AM9:00-PM6:00【연중무휴】/통역 있음
日本語での通話は
こちら
Ứng dụng / Yêu cầu
050-3092-3161
AM9:00-PM6:00【mở cửa quanh năm】/có phiên dịch
日本語での通話は
こちら
Solicitação/Consultas
050-3092-3161
AM9:00-PM6:00【aberto todo o ano】/com intérprete
日本語での通話は
こちら
Find the perfect
plan for you
Some properties offer free or discounted options!
We will answer any questions you may have
Notice from J:COM
- important
notice - notice
- DisabilityNovember 19, 2024
- [Restored] Regarding the situation in Machida City, Tokyo where cable television/internet connection/ Landline services are unavailable or difficult to use. (As of 12:44 on November 19th)
- DisabilityNovember 15, 2024
- [Restored] Disruption to some of our websites and internal systems (as of 9:00 PM, November 15th)
- OthersOctober 25, 2024
- Please be careful of fraudulent emails pretending to be J:COM.
- ElectricityDecember 2, 2024
- [J:COM Electric/Electricity] Fuel cost adjustment unit price for December 2024 (January meter reading)
- ServiceDecember 1, 2024
- [Home Support] Notice of fee revision
- OthersNovember 28, 2024
- Regarding invoice payment
- OthersNovember 28, 2024
- Beware of suspicious visitors
- MOBILE November 28, 2024
- Regarding software updates for “AQUOS sense8”
- TV November 20, 2024
- What to do if the "Reconfirm Privacy Policy" screen appears on your Sony TV
[About the amount including tax]
- Consumption tax differences may occur due to changes in the consumption tax rounding method under the invoice system.