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social media policy

The social media operated by JCOM Co., Ltd. and its group companies (hereinafter collectively referred to as "our company") are defined as follows. (hereinafter referred to as "this policy")

1. Definition of social media

Social media refers to media developed on the Internet that allows communication with an unspecified number of people based on information disseminated by users.
Example) Various SNS (social networking services) such as Facebook, X, Instagram, YouTube, LINE, etc.

2. Purpose of this Policy

The Company aims to build good relationships with society and customers by broadly communicating through information dissemination through social media, and to provide customers with trust in social media services.
In addition, in order to avoid causing inconvenience to our customers and business partners by using social media under inappropriate recognition, we have established this policy and operate it safely. do.

3. Basic Policy

In order to build good relationships with society and customers through social media, we will comply with and operate the following items. We face social media with a sincere attitude.
We will strive to comply with various laws and regulations, compliance, and internal rules.
We take great care in handling confidential information of our company and business partners, and personal information of customers and related parties.
Our official position (our company's position on the matter) will be announced on our website and through news releases.

We will accurately describe the information we transmit without relying on hearsay or speculation, and we will be careful not to cause misunderstandings about the content.

4. List of operational accounts

For social media, please refer to the following page.

5. Disclaimer

The Company shall not be held responsible for any damages incurred by users due to the use of social media accounts operated by the Company or the inability to use them for any reason. In addition, if a problem arises between the user and a third party, the user shall solve the problem at his/her own responsibility and expense, and shall not cause any trouble or damage to the Company.
Under no circumstances shall the Company be liable for any damages, losses, disadvantages, etc. arising from the use of social media accounts operated by the Company, regardless of the cause of legal claims. Each social media account is operated by its own operating company, and we cannot answer inquiries about system operation status, technical questions, software functions provided by each media, how to use them, etc.

6. Privacy Policy

When the Company acquires the user's personal information, it shall be handled appropriately in accordance with the privacy policy separately established by the Company. Please refer to the following page for the privacy policy.

7. Notes

  1. Ownership of rights for information posted by the Company
    The copyright and other intellectual property rights and other rights of the content posted by the Company (hereinafter referred to as "this content") belong to the Company or the rights holders who have permitted the Company to use it. This content cannot be used beyond the scope of legal restrictions such as private copying by individual users without our permission. Any commercial use is prohibited.
  2. Reply and response to inquiries
    We do not reply to all posts on our social media accounts. For inquiries about our company and our services, please access the "Contact Us" page below and contact us directly via the inquiry form or by phone.
  3. Prohibited matter
    Please note that posts that fall under the following content may be deleted or other necessary measures may be taken as necessary.
    • Content not related to the social media accounts operated by the Company
    • Content that violates public order and morals or laws
    • False content Content for the purpose of spoofing
    • Content that is slanderous or violates the privacy, human rights, or other rights of a third party
    • Political activities, election campaigns, religious activities
    • Inappropriate content, including obscene expressions and content
    • Content that aims to commit a crime, or content that induces a crime
    • Unauthorized upload of rights-protected software
    • Uploading files containing computer viruses
    • Content with signatures or legal notices removed
    • Content posted by pretending to be the Company or a third party
    • Contents that include commercial acts such as introducing or advertising one's own products, stores, or companies
    • Content that unilaterally attacks the Company and damages the reputation and credibility of the Company
    • Content that the Company judges to be dogmatic and assertive expressions that differ significantly from the facts
    • Inappropriate content such as groundless rumors
    • Content related to personal information and privacy
    • Other content that the Company deems inappropriate

8. Change/Cancellation

We reserve the right to change these Terms of Use. In addition, the content and format of the service may be changed, or the provision of some or all of the functions may be discontinued without prior notice.

Inquiries regarding J:COM services

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