The image quality when viewing 4K will vary depending on the TV you use. You can view it in HD high-definition image quality. Some of the programs broadcast on the indicated channels are in standard definition.
To enjoy high-definition broadcasts in their original picture quality, a high-definition compatible TV with a D3 or higher terminal is required. If you use the cable recorder HDR, you can also use the HDMI terminal.
adult channels
Minors cannot apply for adult programs.
NHK satellite broadcasting (BS1, BS Premium, BS4K) will be reorganized on December 1, 2023, and will be broadcast on the following two waves. "NHK BS"/"NHK BS Premium 4K"
"NHK BS" will continue to broadcast many of the programs broadcast on BS1 and BS Premium.
From December 1st, the channels that were broadcasting ``BS Premium'' will mainly communicate the reorganization on the screen. The end of broadcasting (stopping) is scheduled for the end of March 2024.
J:COM TV offers three courses to choose from. The "J:COM TV Shin Standard" course allows you to enjoy the carefully selected specialized channels and TELASA and J:COM video distribution with the addition of Paramount+. Shin Standard The "J:COM TV Shin Standard Plus" course offers 18 additional channels to the " " course, while the "J:COM TV Select" course allows customers to select one of eight packs of genres they want to watch.
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I only want to watch terrestrial digital broadcasts. What plans are available?
There is no plan that offers only terrestrial digital broadcasting. All plans on J:COM TV allow you to watch terrestrial digital, BS broadcasting, and specialty channels (CS broadcasting). The number of specialty channels you can watch varies depending on the plan you subscribe to.
How do I watch TV shows?
For more information on how to watch TV with J:COM devices, please see the link below.
If you are using the Digital Terrestrial/BS Digital Service (N) and your TV is not working, please click here
Can I watch on multiple TVs?
If you sign up for J:COM TV for the first time, or User a service other than J:COM TV and sign up for J:COM TV as an additional service, we will provide up to three set-top boxes (Smart J:COM Box) dedicated to terrestrial digital and BS digital broadcasting to all the televisions in your home free of charge.
CS broadcasts cannot be viewed using the free additional TV tuner device.
If you would like to watch CS broadcasts on multiple TVs, please contact us via chat or phone.
Can I record programs?
Programs can be recorded through the TV tuner equipment installed by J:COM. By connecting an external HDD or external recorder device, you can record up to 2 programs.
Do I need a TV antenna?
There’s no need to install a TV antenna to use the J:COM TV service. Broadcasts are received in bulk at J:COM and delivered directly to each home via cable line. By bringing a cable line into your home, you can watch terrestrial and satellite broadcasting (BS/CS) programs without installing an antenna. At J:COM, you can also enjoy 4K broadcasting (BS/CS) with just one cable.
To watch 4K broadcasts, you will need to use a designated tuner and a 4K-compatible TV that supports HDMI2.0/HDCP2.2 standards.
How can I subscribe to optional channels? (Subscription, Changes, Cancellation)
You can apply for or cancel optional J:COM TV channels from your My Page. For further details, please see the link below.
Optional channels are not available for terrestrial digital and BS digital services (N).
Are there any video viewing services other than TV broadcasts?
At J:COM, in addition to TV broadcasting, you can enjoy four video streaming services on your big TV screen.
J:COM STREAM (unlimited viewing) is a video service that allows unlimited viewing in a wide range of genres such as movies, dramas, anime, and variety shows for a fixed price.
Netflix, the world's largest online streaming service *
"Disney Plus" allows you to enjoy unlimited viewing of masterpieces, popular films, and originals from Disney, Pixar, Marvel, Star Wars, National Geographic, and stars. *
“DAZN” is a service that allows you to watch various domestic and international sports videos as live broadcasts or missed broadcasts. *
This is a separately paid service (registration required).
Can you configure the initial settings for me?
During installation, we will not only check the connection with your TV, remote control settings and recording settings, and check the operation of internet videos, but also provide information on how to use it.
I want to know about the support content after joining.
We offer a wide range of contact methods, from inquiries by phone or chat to guidance on our homepage with support information. In addition, by subscribing to Enkaku Support (550 yen per month (tax included)), you can receive remotely operated support from an operator.
Do Seishun 22 Wari and Seishun 26 Wari discounts apply if the user is of the target age?
The age of the contract holder, not the user, must be the eligible age. For example, if you are already using J:COM and would like to apply for Seishun 22 Wari discount, your contract holder must be 22 years old or younger.
[Notes]
★1 Separately paid works are available.
To watch 4K broadcasts, you will need a contract with J:COM TV and 4K J:COM Box, and a 4K compatible TV that supports HDMI2.0/HDCP2.2 standards. We do not guarantee connection or viewing with all 4K compatible devices.
Some areas (former JCN areas) are not currently available.
To view NHK broadcasts, a subscription contract and subscription fee are required.
It will be broadcast in the cable digital (CS) band. In some areas (former JCN areas), it will be broadcast in the BS band.
Cannot be viewed at J:COM Oita.
J:COM Oita provides SD image quality.
It is included in the basic channels of "J:COM TV Standard Plus".
It is included in the basic channels on J:COM TV (Standard Plus/Standard/ Shin Standard /Flex with Netflix A/Flex with Disney+ A).
This is an optional channel of "J:COM TV Standard Plus /Standard".
It is included in the basic channels of J:COM TV (Standard Plus/Standard/Flex with Netflix A/Flex with Disney+ A) (excluding "J SPORTS 4").
[TELASA]
This applies to works included in the TELASA unlimited viewing plan, excluding live broadcasts and some titles.
Some delivery dates may vary.
Bonus movie theater coupons and Ponta point redemption are not applicable.
Channels offered vary by area.
Some programs broadcast on channels labeled HD are also available in standard definition.
To enjoy digital high-definition broadcasts in high definition, a high-definition TV (or a full high-definition TV for full high-definition) is required.
Some areas may not support HD
TELASA is a trademark or registered trademark of TELASA Corporation.
"Netflix" is a registered trademark of Netflix, Inc.
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