If you sign up for J:COM TV for the first time, or User a service other than J:COM TV and sign up for J:COM TV as an additional service, we will provide up to three set-top boxes dedicated to terrestrial digital and BS digital broadcasting to all the televisions in your home free of charge.

J:COM TVに新規ご加入もしくは追加地デジ・BS専用セットトップボックス最大3台まで無料！

Limited to applications at the same time as J:COM TV.
This offer is available to those who subscribe to J:COM TV Shin Standard, Standard Plus, Standard, Flex, or Select.

<Notes>

If you cancel your J:COM TV contract, your set-top box for digital terrestrial and digital BS broadcasting will also be canceled.
It may not be available depending on your address or building.
A separate contract handling fee of 3,300 yen (tax included) [3,080 yen (tax included) for the Kyushu and Yamaguchi areas] is required for new subscriptions and additional services.
Except for the application of discounts, construction costs, handling fees, initial costs, etc. are required for the use, cancellation, and service changes of each service.
Depending on the type of contract, some may not be applicable, and additional construction costs such as booster installation costs may be charged depending on the type of construction.
Subject to change without notice.

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FAQ

What programs can I watch?

J:COM TV offers two courses to choose from. "J J:COM TV Shin Standard" offers J:COM 's video streaming service, which includes carefully selected specialty channels, TELASA, and Paramount+. "J: J:COM TV Select" allows you to choose one of eight packs of the genre you want to watch. We have a course that suits your needs.

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I only want to watch terrestrial digital broadcasts. What plans are available?

There is no plan that offers only terrestrial digital broadcasting. All plans on J:COM TV allow you to watch terrestrial digital, BS broadcasting, and specialty channels (CS broadcasting). The number of specialty channels you can watch varies depending on the plan you subscribe to.

How do I watch TV shows?

For more information on how to watch TV with J:COM devices, please see the link below.

How to watch TV

If you are using the Digital Terrestrial/BS Digital Service (N) and your TV is not working, please click here

Can I watch on multiple TVs?

If you sign up for J:COM TV for the first time, or User a service other than J:COM TV and sign up for J:COM TV as an additional service, we will provide up to three set-top boxes (Smart J:COM Box) dedicated to terrestrial digital and BS digital broadcasting to all the televisions in your home free of charge.

CS broadcasts cannot be viewed using the free additional TV tuner device.
If you would like to watch CS broadcasts on multiple TVs, please contact us via chat or phone.

Can I record programs?

Programs can be recorded through the TV tuner equipment installed by J:COM. By connecting an external HDD or external recorder device, you can record up to 2 programs.

Do I need a TV antenna?

There’s no need to install a TV antenna to use the J:COM TV service.
Broadcasts are received in bulk at J:COM and delivered directly to each home via cable line. By bringing a cable line into your home, you can watch terrestrial and satellite broadcasting (BS/CS) programs without installing an antenna.
At J:COM, you can also enjoy 4K broadcasting (BS/CS) with just one cable.

To watch 4K broadcasts, you will need to use a designated tuner and a 4K-compatible TV that supports HDMI2.0/HDCP2.2 standards.

How can I subscribe to optional channels? (Subscription, Changes, Cancellation)

You can apply for or cancel optional J:COM TV channels from your My Page.
For further details, please see the link below.

About applying for and canceling optional channels

Optional channels are not available for terrestrial digital and BS digital services (N).

Are there any video viewing services other than TV broadcasts?

At J:COM, in addition to TV broadcasting, you can enjoy four video streaming services on your big TV screen.

J:COM STREAM (unlimited viewing) is a video service that allows unlimited viewing in a wide range of genres such as movies, dramas, anime, and variety shows for a fixed price.
Netflix, the world's largest online streaming service^*
"Disney Plus" allows you to enjoy unlimited viewing of masterpieces, popular films, and originals from Disney, Pixar, Marvel, Star Wars, National Geographic, and stars.^*
“DAZN” is a service that allows you to watch various domestic and international sports videos as live broadcasts or missed broadcasts.^*

This is a separately paid service (registration required).

Can you configure the initial settings for me?

During installation, we will not only check the connection with your TV, remote control settings and recording settings, and check the operation of internet videos, but also provide information on how to use it.

I want to know about the support content after joining.

We offer a wide range of contact methods, from inquiries by phone or chat to guidance on our homepage with support information. In addition, by subscribing to Enkaku Support (550 yen per month (tax included)), you can receive remotely operated support from an operator.

Enkaku Support

Do Seishun 22 Wari and Seishun 26 Wari discounts apply if the user is of the target age?

The age of the contract holder, not the user, must be the eligible age. For example, if you are already using J:COM and would like to apply for Seishun 22 Wari discount, your contract holder must be 22 years old or younger.

[Notes]

To view NHK broadcasts, a subscription contract and subscription fee are required. You can watch NHK, BS11 Eleven, BS12 Twelve, and commercial BS. Some channels are optional channels (paid).

[TELASA]

This applies to works included in the TELASA unlimited viewing plan, excluding live broadcasts and some titles.
Some delivery dates may vary.
Bonus movie theater coupons and Ponta point redemption are not applicable.

TELASA is a trademark or registered trademark of TELASA Co., Ltd.

[About the amount including tax]

Consumption tax differences may occur due to changes in the consumption tax rounding method under the invoice system.

Additional terrestrial digitalBS Digi course free

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Additional terrestrial digital
BS Digi course free