Anytime, anywhere
enjoy tv
using a dedicated app
Anytime, anywhere
You can remotely view and download currently broadcast programs and recorded programs.
-
smartphones and tablets
For a second TV!
Broadcast programs and recorded programs can be played back at home.
-
"I want to watch right now" on the go
Do not miss!
Broadcast programs and recorded programs can be viewed from outside.
Recording reservations can also be made from outside, so there is no need to worry about forgetting to record. -
Take out recorded programs and J:COM STREAM and enjoy!
Just download it in the Wi-Fi environment in advance.
You can download the programs you want to watch and enjoy them anytime, anywhere.
- Downloading may not be possible depending on the usage environment and program.
- Some programs and content cannot be downloaded.
App features
Using the three J:COM LINK dedicated apps for smartphones and tablets, you will be able to remotely view and download programs and record programs, and make remote recording reservations. *1
You can download recorded programs (dubbing) and take them with you, or schedule remote recordings while you're out. *2*3
Main function
| Outside | Watch downloaded programs |
|---|---|
| home/outside | Remote recording reservation |
| your home | On air, watch recorded programs, download recorded programs |
You can now remotely watch currently airing programs (excluding some channels) and recorded programs while away from home. *3
Main function
| Outside | Remote viewing of recorded programs during broadcasting (excluding some channels) |
|---|
You can watch J:COM STREAM content and live streaming programs *.
Main function
| Outside | Watching J:COM STREAM content and live streaming programs * |
|---|
- Limited to J:COM TV (Shin Standard /Standard Plus/Standard/Flex) subscribers.
- Only some programs can be viewed. Also, the content may differ from the broadcast program.
How to use the app
STEP 2 Setting with the J:COM LINK
For the setting method, please refer to the support site.
- J:COM LINK (XA401) Click here for details
- DiXiM Play for J:COM Click here for details
STEP 2 Register "J:COM Personal ID"
If you do not have a J:COM Personal ID, please register.
STEP 3 Log in to the app
If you log in to the "J:COM STREAM" app with your "J:COM Personal ID", you will be able to watch programs and videos.
Launch “J:COM STREAM” app ▶
▼
Tap "Account" at the bottom of the screen ▶
▼
Login ▶
▼
Log in with "J:COM Personal ID"
You can enjoy it without data usage count.
You can also watch live broadcasts in real time J:COM STREAM!
You can enjoy it without data usage count.
- A subscription to J:COM TV is required.
- Only available for viewing via the "J:COM STREAM" app.
Recommended as a set/
Popular services
- This service is not available in the following areas of J:COM Oita.
Those who live in certain coaxial areas of Oita City and Yufu City (in the case of apartment buildings, those in properties where coaxial cable is installed)
Residents of Nakatsu City
If you are considering signing up or adding services
Sign Up information
New CustomersFind the perfect
plan for you
Some properties offer free or discounted options!
If you are considering signing up or adding services
Sign Up information
New customers
phone call
050-3092-3161
9:00 a.m. - 6:00 p.m. [Closed all year round] / Available translations
신청·문의
050-3092-3161
AM9:00-PM6:00【연중무휴】／통역 있음
Ứng dụng / Yêu cầu
050-3092-3161
AM9:00-PM6:00【mở cửa quanh năm】／có phiên dịch
Solicitação/Consultas
050-3092-3161
AM9:00-PM6:00【aberto todo o ano】／com intérprete
InquiriesFind the perfect
plan for you
Some properties offer free or discounted options!
FAQ
- What programs can I watch?
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J:COM TV offers three plans to choose from. "J:COM TV Shin Standard" allows you to enjoy J:COM's video streaming with carefully selected specialty channels and Paramount+, which has arrived in Japan for the first time. "J:COM TV Flex" is a set of Netflix, Disney+, and specialized channels. We offer “J:COM TV Select,” which allows you to choose one of the 8 packs of channels you want to watch, as well as plans tailored to your needs.
Top screen image
- Can I watch on multiple TVs?
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If you are signing up for J:COM TV for the first time, or if you are currently using a service other than J:COM TV and are signing up for J:COM TV additionally, you will receive terrestrial digital/ BS digital TV on your TV in your home. We will provide up to 3 dedicated set-top boxes (Smart J:COM Box) free of charge.
- CS broadcasts cannot be viewed using the free additional TV tuner device.
- If you would like to watch CS broadcasts on multiple TVs, please contact us via chat or phone.
- Can I record programs?
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Programs can be recorded through the TV tuner equipment installed by J:COM. By connecting an external HDD or external recorder device, you can record up to 2 programs.
- Do I need a TV antenna?
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There’s no need to install a TV antenna to use the J:COM TV service.
Broadcasts are received in bulk at J:COM and delivered directly to each home via cable line. By bringing a cable line into your home, you can watch terrestrial and satellite broadcasting (BS/CS) programs without installing an antenna.
At J:COM, you can also enjoy 4K broadcasting (BS/CS) with just one cable.To watch 4K broadcasts, you will need to use a designated tuner and a 4K-compatible TV that supports HDMI2.0/HDCP2.2 standards.
- Are there any video viewing services other than TV broadcasts?
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At J:COM, in addition to TV broadcasting, you can enjoy four video streaming services on your big TV screen.
- J:COM STREAM (unlimited viewing) is a video service that allows unlimited viewing in a wide range of genres such as movies, dramas, anime, and variety shows for a fixed price.
- Netflix, the world's largest online streaming service *
- "Disney Plus" allows you to enjoy unlimited viewing of masterpieces, popular films, and originals from Disney, Pixar, Marvel, Star Wars, National Geographic, and stars. *
- “DAZN” is a service that allows you to watch various domestic and international sports videos as live broadcasts or missed broadcasts. *
- This is a separately paid service (registration required).
- Can you configure the initial settings for me?
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During installation, we will not only check the connection with your TV, remote control settings and recording settings, and check the operation of internet videos, but also provide information on how to use it.
- I want to know about the support content after joining.
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We offer a wide range of contact methods, from inquiries by phone or chat to guidance on our homepage with support information. In addition, by subscribing to Enkaku Support (550 yen per month (tax included)), you can receive remotely operated support from an operator.
- Subscription to J:COM TV and installation of compatible apps are required. Please contact us for compatible models. In addition, a Wi-Fi environment and Wi-Fi connection settings between J:COM LINK and the tablet are required. Viewing may not be possible depending on the Wi-Fi connection environment. Only one tablet can be used at a time. 4K broadcasting does not support DLNA (home network) viewing. Please check the Japan Cable Labo website for DLNA compatible models.
- To enjoy recorded programs on your tablet, you need to connect J:COM LINK and an external hard disk of 6TB or less. For 4K broadcasting, LAN recording (including dubbing and moving), and viewing of currently broadcast programs and recorded programs (including remote downloading) is not possible.
- It may be difficult to connect due to radio wave conditions or access concentration.
[J:COM LINK dedicated app for smartphones and tablets]
- To use each app, you need an internet connection, download the designated app, and set up J:COM LINK device in advance. In addition, the "J:COM STREAM" app requires a J:COM personal ID. Customers are responsible for communication charges (only the "J:COM STREAM" app, no data usage for the "J:COM MOBILE A Plan").
- It may not be available depending on the contract plan, connection terminal, connection environment, etc.
- 4K broadcasts/works cannot be viewed/purchased.
- The number of terminals that can be viewed simultaneously varies depending on the usage environment and viewing method.
- Limited to use in Japan.
- Some broadcasts and works do not support viewing outside the home via the app.
[" J:COM STREAM" app]
- Recording not possible.
- The viewing period of the downloaded work is 48 hours in principle.
[About the amount including tax]
- Consumption tax differences may occur due to changes in the consumption tax rounding method under the invoice system.
