J:COM STREAM
How to use the app

First, download the "J:COM STREAM" app. Once you log in, you can enjoy the video streaming service.

J:COM Personal ID is required to use the app.

Step 1

Download the “J:COM STREAM” app

“J:COM STREAM” app

“J:COM STREAM” app

Download the app from here *1

  • It may be difficult to connect due to radio wave conditions or access concentration.
Step.2

Login to app

You can enjoy video streaming services.

J:COM Personal ID is required to use the app.
For more information about "J:COM Personal ID", click here

Launch the “J:COM STREAM” app ▶ Tap “Account” at the bottom of the screen ▶ Log in ▶ Log in with “J:COM Personal ID”

App operating environment ・
About use

“J:COM STREAM” app

“J:COM STREAM” app

Operating environment

About how to use

If you are considering signing up or adding services

Sign Up information

If you are considering signing up or adding services

Sign Up information

[Notes]

[J:COM LINK dedicated app for smartphones and tablets]

  • To use each app, you will need an internet connection, the specified app will be downloaded, and J:COM LINK device will need to be pre-configured.
  • It may not be available depending on the contract plan, connection terminal, connection environment, etc.
  • 4K broadcasts/works cannot be viewed/purchased.
  • The number of devices that can be connected simultaneously varies depending on the usage environment and viewing method.
  • Limited to use in Japan.
  • Some broadcasts and works do not support viewing outside the home via the app.

[" J:COM STREAM" app]

  • To use this service, you will need an Internet connection and J:COM personal ID.
  • Limited to use in Japan.
  • Recording not possible.
  • The same work or program cannot be viewed simultaneously on multiple devices. There are restrictions on viewing different works or programs simultaneously on multiple devices.
  • Only some "live streaming" services are available for viewing.
  • When using the app, you cannot purchase works (you can watch them).
  • Depending on the contract plan and the content, it may not be compatible with the "J:COM STREAM" app or the devices on which it can be viewed may be limited.
  • 4K content cannot be purchased or viewed.
  • The viewing period of the downloaded work is 48 hours in principle.
Close

[About the amount including tax]

  • Consumption tax differences may occur due to changes in the consumption tax rounding method under the invoice system.