New Customers
InquiriesPricing varies depending on the work, such as free works, rental works, cell sales, etc.
J:COM STREAM
Popular anime, movies, dramas, period dramas, etc.
A variety of all-you-can-watch video streaming services
Find the perfect
plan for you
Some properties offer free or discounted options!
New customers
电话咨询
050-1722-1733
9:00-18:00【全年无休】／有翻译
日本語での通話は
こちら
신청·문의
050-1722-1733
9:00-18:00【연중무휴】／통역 있음
日本語での通話は
こちら
Ứng dụng / Yêu cầu
050-1722-1733
9:00-18:00【mở cửa quanh năm】／có phiên dịch
日本語での通話は
こちら
Solicitação/Consultas
050-1722-1733
9:00-18:00【aberto todo o ano】／com intérprete
日本語での通話は
こちら
Find the perfect
plan for you
Some properties offer free or discounted options!
What is J:COM STREAM?
In addition to TELASA and Paramount+, popular new anime, movies, Korean and Chinese dramas are continuously distributed. There are also many unlimited viewing titles.
Many other!
At J:COM STREAM
Enjoyable content
- Separate video fee
-
You can enjoy new arrivals, recommended videos, and popular series even from one.
Pricing
-
Channel!
On Demand free -
Distribute content recommended by each channel, missed programs, and past works. You can enjoy "missed programs" and "library" where you can watch past works recommended by each channel.
- Exclusively for J:COM TV subscribers.
- live streaming free
-
You can watch programs that are being broadcast, such as sports broadcasts, animations, dramas, and variety shows.
- Limited to J:COM TV (Shin Standard /Standard Plus/Standard/Flex) subscribers.
- Only some programs can be viewed. Also, the content may differ from the broadcast program.
- NHK On Demand Paid
-
By using the "J:COM STREAM" app, you can enjoy not only VOD, but also sports broadcasts, dramas, and variety shows on the go.
Some works may not be available for viewing on J:COM STREAM.
Monthly900yen (990 yen including tax)
single item100yen (110 yen including tax) ~ 200yen (220 yen including tax)
- Other paid packs paid
-
Unlimited viewing of your favorite channels and genres for a fixed monthly fee! You can enjoy it more profitably than purchasing each work.
Monthly1,000yen (1,100 yen including tax) ~ 2,500yen (2,750 yen including tax)
Online videos that can be viewed on J:COM
Easy operation
You can watch popular online videos!
In addition, the app of your choice
download it
You can watch it on your TV screen.
for example···
- A separate contract with each company and a monthly usage fee determined by each company may be required. For details, please contact each company.
- The display contents, such as recommended programs and online video distribution works, are subject to change without notice.
Enjoy on your TV, tablet or smartphone!
You can enjoy it on multiple devices, including TV, smartphone, tablet, and PC.
Depending on the work and the device you are using, you may not be able to watch it.
When watching on TV
If you have a device with the "J:COM STREAM" app installed, you can enjoy it on the big screen of your TV!
- Tuners provided by J:COM, such as J J:COM LINK/ J:COM LINK mimi
- Smart TVs/Media Streaming Devices
Android TV (OS 9 or later) / Fire TV series (OS 7 or later)
Please download and use the "J:COM STREAM" app from the app store.
on your smartphone or tablet
For viewing
By using the "J:COM STREAM" app, you can enjoy not only video streaming on the go, but also sports broadcasts, dramas, variety shows, and more.
You can also download it and take it with you.
First, download the "J:COM STREAM" app.
After that, you can watch it immediately by logging in with your "J:COM Personal ID".
The content you can watch will vary depending on the service you subscribe to.
When viewing on a PC
You can watch the content by logging in with J:COM Personal ID.
If you are considering signing up or adding services
Sign Up information
Find the perfect
plan for you
Some properties offer free or discounted options!
If you are considering signing up or adding services
Sign Up information
New customers
电话咨询
050-1722-1733
9:00-18:00【全年无休】／有翻译
日本語での通話は
こちら
신청·문의
050-1722-1733
9:00-18:00【연중무휴】／통역 있음
日本語での通話は
こちら
Ứng dụng / Yêu cầu
050-1722-1733
9:00-18:00【mở cửa quanh năm】／có phiên dịch
日本語での通話は
こちら
Solicitação/Consultas
050-1722-1733
9:00-18:00【aberto todo o ano】／com intérprete
日本語での通話は
こちら
Find the perfect
plan for you
Some properties offer free or discounted options!
FAQ
- What programs can I watch?
-
J:COM TV offers two courses to choose from. "J J:COM TV Shin Standard" offers J:COM 's video streaming service, which includes carefully selected specialty channels, TELASA, and Paramount+. "J: J:COM TV Select" allows you to choose one of eight packs of the genre you want to watch. We have a course that suits your needs.
Top screen image
- Can I watch on multiple TVs?
-
If you sign up for J:COM TV for the first time, or User a service other than J:COM TV and sign up for J:COM TV as an additional service, we will provide up to three set-top boxes (Smart J:COM Box) dedicated to terrestrial digital and BS digital broadcasting to all the televisions in your home free of charge.
- CS broadcasts cannot be viewed using the free additional TV tuner device.
- If you would like to watch CS broadcasts on multiple TVs, please contact us via chat or phone.
- Do I need a TV antenna?
-
There’s no need to install a TV antenna to use the J:COM TV service.
Broadcasts are received in bulk at J:COM and delivered directly to each home via cable line. By bringing a cable line into your home, you can watch terrestrial and satellite broadcasting (BS/CS) programs without installing an antenna.
At J:COM, you can also enjoy 4K broadcasting (BS/CS) with just one cable.To watch 4K broadcasts, you will need to use a designated tuner and a 4K-compatible TV that supports HDMI2.0/HDCP2.2 standards.
- Are there any video viewing services other than TV broadcasts?
-
At J:COM, in addition to TV broadcasting, you can enjoy four video streaming services on your big TV screen.
- J:COM STREAM (unlimited viewing) is a video service that allows unlimited viewing in a wide range of genres such as movies, dramas, anime, and variety shows for a fixed price.
- Netflix, the world's largest online streaming service *
- "Disney Plus" allows you to enjoy unlimited viewing of masterpieces, popular films, and originals from Disney, Pixar, Marvel, Star Wars, National Geographic, and stars. *
- “DAZN” is a service that allows you to watch various domestic and international sports videos as live broadcasts or missed broadcasts. *
- This is a separately paid service (registration required).
- Can you configure the initial settings for me?
-
During installation, we will not only check the connection with your TV, remote control settings and recording settings, and check the operation of internet videos, but also provide information on how to use it.
- I want to know about the support content after joining.
-
We offer a wide range of contact methods, from inquiries by phone or chat to guidance on our homepage with support information. In addition, by subscribing to Enkaku Support (550 yen per month (tax included)), you can receive remotely operated support from an operator.
[Notes]
To view 4K broadcasts and 4K image quality, you will need a 4K J:COM Box or J:COM LINK contract and a 4K compatible TV that supports HDMI2.0/HDCP2.2 standards. We do not guarantee connection or viewing with all 4K compatible devices.
[J:COM STREAM]
- Subscription to a J:COM designated service is required.
- Available for properties that support two-way service.
- Recording not possible.
- The content, period, and fees may change without notice.
- Paid service (some services are free).
- Even if you are already a subscriber, you may need to carry out additional construction work (for a fee) to use interactive services.
- If you change your set-top box model from one other than J:COM LINK to J:COM LINK, you will not be able to transfer any rented content (purchased content can be transferred).
- You may not be able to watch some works or when using certain connection methods.
- To watch or purchase 4K content, you will need J:COM LINK contract and a 4K-compatible TV that complies with the HDMI2.0/HDCP2.2 standards.
[When using "J:COM STREAM" together with J:COM TV or J:COM NET]
- There is a minimum usage period of three months, including the month of joining. If you cancel midway through the contract, you will still be required to pay one month's usage fee (including consumption tax).
- Some works may not be compatible with the "J:COM STREAM" app.
- The content provided may vary depending on the contract plan and set-top box used.
[If you use "J:COM STREAM" without J:COM TV or J:COM NET]
- Recording not possible.
- Customers are responsible for communication costs when using the service.
- You can use it immediately after completing the application process.
- The service is subscribed to on a monthly basis and is automatically renewed every month until the service is cancelled. Monthly fees are not calculated on a pro rata basis even if the service is cancelled mid-month.
- Returns/refunds are not possible after the application procedure has been completed. Pro rata refunds are not possible for cancellations during the usage period.
- Depending on the work and the device you are using, you may not be able to watch it.
- The content, period, and fees may change without notice.
[Disclosure regarding J:COM STREAM based on the Specified Commercial Transactions Act] (When using "J:COM STREAM" without J:COM TV or J:COM NET)
Due to the nature of this service, returns or refunds are not possible after application has been completed. In addition, refunds based on a pro rata basis for cancellations during the usage period are also not possible.
If you wish to cancel this service, please carry out the procedure on the cancellation procedure screen on the MY J:COM customer information page.
Even after completing the cancellation procedure, you can continue to use this service until the day before your next scheduled billing date.
If you request it, we will send you a separate electronic file containing the full text of the notice based on the Specified Commercial Transactions Act.
Check the recommended environment here
Unless a campaign is applied, the first charge will be incurred on the day the application is completed.
[J:COM LINK dedicated app for smartphones and tablets]
- To use each app, you will need an internet connection, the specified app will be downloaded, and J:COM LINK device will need to be pre-configured.
- It may not be available depending on the contract plan, connection terminal, connection environment, etc.
- 4K broadcasts/works cannot be viewed/purchased.
- The number of devices that can be connected simultaneously varies depending on the usage environment and viewing method.
- Limited to use in Japan.
- Some broadcasts and works do not support viewing outside the home via the app.
[" J:COM STREAM" app]
- To use this service, you will need an Internet connection and J:COM personal ID.
- Limited to use in Japan.
- Recording not possible.
- The same work or program cannot be viewed simultaneously on multiple devices. There are restrictions on viewing different works or programs simultaneously on multiple devices.
- Only some "live streaming" services are available for viewing.
- When using the app, you cannot purchase works (you can watch them).
- Depending on the contract plan and the content, it may not be compatible with the "J:COM STREAM" app or the devices on which it can be viewed may be limited.
- 4K content cannot be purchased or viewed.
- The viewing period of the downloaded work is 48 hours in principle.
[TELASA]
- This applies to works included in the TELASA unlimited viewing plan, excluding live broadcasts and some titles.
- Some delivery dates may vary.
- Bonus movie theater coupons and Ponta point redemption are not applicable.
- Android and the Android logo are trademarks of Google LLC.
- Google is a trademark of Google LLC.
- Google Play and the Google Play logo are trademarks of Google LLC.
- Google and Android TV are trademarks of Google LLC.
- YouTube and the YouTube logo are trademarks of Google LLC.
- AbemaTV and the AbemaTV logo are registered trademarks of AbemaTV Inc.
- "Netflix" is a registered trademark of Netflix, Inc.
- "Disney Plus" is a service operated by Walt Disney Japan K.K. © 2024 Disney
- “DAZN” is a trademark or registered trademark of DAZN Ltd.
- "Fishing Vision" is a registered trademark of Fishing Vision Co., Ltd.
- Amazon, Prime Video and all related trademarks are trademarks of Amazon.com, Inc. or its affiliates.
- TELASA is a trademark or registered trademark of TELASA Corporation.
- Hulu is a registered trademark of Hulu, LLC.
- Company names, product names, and service names are registered trademarks or trademarks of each company. Including some pending applications.
- ©2024 Amazon.com, Inc. or its affiliates. Amazon, Fire and all related trademarks are trademarks of Amazon.com, Inc. or its affiliates.
[About the amount including tax]
- Consumption tax differences may occur due to changes in the consumption tax rounding method under the invoice system.
