About 4K J:COM Box

4K J:COM Box

4K J:COM Box

About specifications

Tablet viewing *1

2 TVs 1, tablet 1

TVs and iPads

Compatible models
HDD *2

4K J:COM Box<HDD built-in model>

Built-in large capacity 2TB HDD.
You can record 2 programs while watching 1 program!

4K J:COM Box<HDD built-in model>
Video On Demand *3
4K works can be viewed

J:COM On Demand

Approximately 70,000

100 yen per bottle (110 yen including tax) ~ Purchase OK!
Also miss terrestrial broadcasting!

Currently not available at J:COM Oita.
MEGA Pack VIDEO

933 yen per month (1,026 yen including tax)
Unlimited viewing of about 10,000!

This service is not available in some areas of J:COM Oita. Click here for details
unlimited viewing pack

If you subscribe to "J:COM TV Standard Plus /Standard", you can watch 10 packs as much as you want without additional charge! You can enjoy it at a cheaper price than purchasing each episode of each work.

Currently not available at J:COM Oita.

“J:COM On Demand” app

“J:COM On Demand” app

You can also enjoy live streaming on your smartphone or tablet.

This service is not available in some areas of J:COM Oita. Click here for details
NET video *4
YouTube
  • This service is not available in some areas of J:COM Oita. Click here for details
  • Some content may not work properly.

About specifications

Number of analog terminals No analog terminals
CPU BCM7278
Simultaneous processing capacity (viewing x 1, recording x 2) Viewing x 1, Recording x 2
size 295mm (width) x 210mm (depth) x 50mm (height)
memory capacity 3G/4G
Number of USBs Front x 1, Rear x 2
Number of HDMI terminals HDMI2.0b/HDCP2.2×1

About recording

The 4K J:COM Box can be used for recording by using the 4K J:COM Box〈built-in HDD model〉 or by connecting an external hard disk. J:COM For details on the 4K J:COM Box〈built-in HDD model〉 offered by 4K Box and the external hard disk sold, as well as recording to an external device, please refer to the following.

About recording 4K programs

Recording of cable digital (CS broadcasting) 4K broadcasting and BS4K broadcasting is possible. For details on recording 4K programs, please refer to the following.

Tablet

You can use the tablet as a second TV by linking it with a tablet/iPad provided by J:COM.

  • You can play the program currently being broadcast. (Even if you are watching on TV, you can watch counterprograms on your tablet)
  • You can play the recorded programs in the USB hard disk
  • By using the "J:COM Box" app, you can display and operate the remote control on your tablet.

To use J:COM-provided tablets, you must subscribe to a plan designated by J:COM that includes internet and phone services. It is not possible to contract for a single tablet.
Click here for more information on tablets provided by J:COM

Linked app with 4K J:COM Box

To view or record, you need to install related apps. For details, please check the J:COM smart TV related apps.

If you are using an iPad, please download from the App Store.

This service is not available in the following areas of J:COM Oita.

Those who live in a coaxial area in Oita City or Yufu City
Residents of Usa City, Usuki City, Kitsuki City, Kunisaki City, Takeda City, and Nakatsu City

Please contact us for more information

FAQ

What programs can I watch?

J:COM TV offers three plans to choose from. "J:COM TV Shin Standard" allows you to enjoy J:COM's video streaming with carefully selected specialty channels and Paramount+, which has arrived in Japan for the first time. "J:COM TV Flex" is a set of Netflix, Disney+, and specialized channels. We offer “J:COM TV Select,” which allows you to choose one of the 8 packs of channels you want to watch, as well as plans tailored to your needs.

Top screen image

Can I watch on multiple TVs?

If you are signing up for J:COM TV for the first time, or if you are currently using a service other than J:COM TV and are signing up for J:COM TV additionally, you will receive terrestrial digital/ BS digital TV on your TV in your home. We will provide up to 3 dedicated set-top boxes (Smart J:COM Box) free of charge.

  • CS broadcasts cannot be viewed using the free additional TV tuner device.
  • If you would like to watch CS broadcasts on multiple TVs, please contact us via chat or phone.
Can I record programs?

Programs can be recorded through the TV tuner equipment installed by J:COM. By connecting an external HDD or external recorder device, you can record up to 2 programs.

Do I need a TV antenna?

There’s no need to install a TV antenna to use the J:COM TV service.
Broadcasts are received in bulk at J:COM and delivered directly to each home via cable line. By bringing a cable line into your home, you can watch terrestrial and satellite broadcasting (BS/CS) programs without installing an antenna.
At J:COM, you can also enjoy 4K broadcasting (BS/CS) with just one cable.

To watch 4K broadcasts, you will need to use a designated tuner and a 4K-compatible TV that supports HDMI2.0/HDCP2.2 standards.

Are there any video viewing services other than TV broadcasts?

At J:COM, in addition to TV broadcasting, you can enjoy four video streaming services on your big TV screen.

  • J:COM STREAM (unlimited viewing) is a video service that allows unlimited viewing in a wide range of genres such as movies, dramas, anime, and variety shows for a fixed price.
  • Netflix, the world's largest online streaming service *
  • "Disney Plus" allows you to enjoy unlimited viewing of masterpieces, popular films, and originals from Disney, Pixar, Marvel, Star Wars, National Geographic, and stars. *
  • “DAZN” is a service that allows you to watch various domestic and international sports videos as live broadcasts or missed broadcasts. *
  • This is a separately paid service (registration required).
Can you configure the initial settings for me?

During installation, we will not only check the connection with your TV, remote control settings and recording settings, and check the operation of internet videos, but also provide information on how to use it.

I want to know about the support content after joining.

We offer a wide range of contact methods, from inquiries by phone or chat to guidance on our homepage with support information. In addition, by subscribing to Enkaku Support (550 yen per month (tax included)), you can receive remotely operated support from an operator.

Enkaku Support

[Notes]
  • Subscription to J:COM TV and installation of compatible apps are required. Please contact us for compatible models. In addition, a Wi-Fi environment and Wi-Fi connection settings between the 4K J:COM Box and the tablet are required. Viewing may not be possible depending on the Wi-Fi connection environment. Only one tablet can be used at a time. 4K broadcasting does not support DLNA (home network) viewing. Please check the Japan Cable Labo website for DLNA compatible models.
  • To enjoy recorded programs on your tablet, you will need to use a "4K J:COM Box" and connect an external hard disk of 4TB or less. 4K broadcasting does not support LAN recording (including dubbing and moving).
  • DLNA viewing and LAN recording (including dubbing and moving) are not supported. Click here for details
  • [About external HDD]
  • [J:COM On Demand]
    • Recording not possible. It can be used in properties that support two-way service.
    • The number of J:COM On Demand distributions is as of June 1, 2018.
    • The number of distributions includes NHK On Demand, Unlimited Viewing Pack, Missed Channels & Library, Free Distribution for Hobbies and Life (Free), and Karaoke songs. Also, the number of deliveries may vary depending on the service area and time.
    • The number of J:COM On Demand MEGA Pack distributions is as of June 1, 2018. The number of deliveries will vary. The number of works that can be viewed via the "J:COM On Demand" app varies.
    • J:COM On Demand MEGA Pack works may not be compatible with the "J:COM On Demand" app depending on the work.
    • J:COM On Demand MEGA Pack has a minimum usage period of 3 months including the month of subscription. Even if you cancel your contract midway through, you will be required to pay one month's usage fee (including consumption tax equivalent).
    • If you subscribe to the "Smart OTOKU Plan MEGA Pack Course", the conditions will be different.
    • The unlimited viewing pack "Unlimited viewing of 10 packs at no additional charge" can be used for services other than "J:COM TV Standard Plus /Standard" for an additional monthly usage fee of 1,000 yen (1,100 yen including tax) ( (Excluding "Cartoon Network On Demand," "AXN On Demand" and "AXN Mystery On Demand").
    • Live streaming of J:COM On Demand is limited to "J:COM TV Standard Plus /Standard" subscribers.
    • If you want to watch 4K VOD works, you will need a 4K J:COM Box and a 4K compatible TV.
  • [YouTube]
    • Some content may not work properly. It may not be available depending on the contract plan.
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[About the amount including tax]

  • Consumption tax differences may occur due to changes in the consumption tax rounding method under the invoice system.