Worried about choosing your own plan?
It's okay to be!
J:COMオンラインショップが
便利な3つの理由
easy! 3 steps
choose a service
Check price
Application
Click here if you have already decided what to apply for
[STEP 03] Application
Simply select the service you want
It's a simple simulation
In addition to fees, information necessary for procedures
Easy-to-understand guidance
Please enter your customer information
Application completed
Those who want to apply immediately
User J:COM
Service addition/change
Course/Price
Those who want to check in advance
Service that suits you
who want to find
New customers
AM 9:00~PM 6:00 [Open all year round]
J:COM Customers
You can apply for a new J:COM service. We also offer price simulations and detailed service diagnoses so that even first-time users can choose a plan.
There is no minimum usage period (please check the notes for each service).
About J:COM TV/NET/PHONE
For contracts with separate contract periods, such as value plans, value selects, NET packs, and In My Room special plans, each contract period will apply.
About J:COM MOBILE
If you cancel your contract midway through installment payments for your device, you will be required to pay the remaining amount in installments either all at once or in installments. In addition, payment timing and method will be based on the invoice from J:COM.
The procedure from application to start of use differs depending on the service.
Please see the link below for details.
Pulling in cables, installing and setting equipment, etc. The construction work will differ depending on the condition of the building and the contracted service.
[For detached houses]
We will run the cables installed on outdoor utility poles into your home and route them to the room where you will use the service.
See below for details.
For those who live in detached houses
[For condominiums (multi-family housing)]
If the property has already been introduced, you can use the service immediately with only a simple installation work in the room.
See below for details on property search and installation.
For those who live in an apartment complex
If J:COM service has not been installed, installation work will be required at the property (please contact us for details).