product
J:COM MOBILE products
Introducing the lineup.
iPhone
Android
5G compatible
AQUOS sense8
Quality that colors your life. The more you use it, the more you realize its value.
- light copper
- cobalt black
5G compatible
Galaxy A23 5G
A "just right" smartphone that's close to you
- black
- white
NEW 5G compatible
BASIO active2
A user-friendly smartphone with easy operation and improved performance.
- silver
5G compatible
BASIO active
BASIO active supports your daily life!
- silver
Product comparison
| model |
|
|
|
|
|---|---|---|---|---|
| price | 52,800 yen (58,080 yen including tax) | 28,800 yen (31,680 yen including tax) | 48,000 yen (52,800 yen including tax) | 36,000 yen (39,600 yen including tax) |
| screen size |
about 6.1 inches | about 5.8 inches | about 5.7 inches | about 5.7 inches |
| capacity | 128GB | 64GB | 64GB | 64GB |
| camera | Approximately 50.3 million pixels | Approximately 50 million pixels | Approximately 50.3 million pixels | Approximately 12 million pixels |
| 5G ready | 〇 | 〇 | 〇 | 〇 |
Device purchase service
Rate plan
| Data capacity | Pricing |
|---|---|
|
Popular 1GB 5GB |
980yen (1,078 yen including tax) |
|
5GB 10GB |
1,480yen |
|
Attention! 10GB 20GB |
1,980yen |
|
20GB 30GB |
2,480yen |
- With Date Mori, 1GB will be increased to 5GB, 5GB will be increased to 10GB, 10GB will be increased to 20GB, and 20GB will be increased to 30GB. See here for applicable conditions.
- Separate universal service fees, telephone relay service fees, and call and SMS communication fees are required.
accessories
We offer accessories such as films and cases for smartphones and tablets.
Please check back as accessories are available for purchase at any time.
Campaigns/benefits
Recommended as a set/
Popular services
If you are considering signing up or adding services
Sign Up information
New customers
Contact us by phone
(Free call)0120-989-970
AM 9:00-PM 6:00 [open all year round]
FAQ
- Procedures such as contracting and changing models are cumbersome.
-
You can easily apply online. Visiting support is also available upon request.
You can apply for J:COM MOBILE online. You can complete the process from the comfort of your own home, so there is no need to go to a store and wait for a long time.
Once you receive your smartphone, you can receive free support if you wish. We will provide detailed instructions on how to use your smartphone, as well as the initial settings.
- Those applying for "J:COM MOBILE D Plan SIM Card" are not eligible.
- I want to transfer data such as my phone book to a new smartphone, what should I do?
-
Solve difficult settings at home. Leave the initial settings of your smartphone to Enkaku Support!
J:COM MOBILE provides free support that provides detailed instructions on initial settings, migration of phonebook data, instructions on how to use the service, etc. for those who wish to do so.
- Can I continue to use the email address I'm currently using on my J:COM MOBILE smartphone?
-
If you are using a free email service such as Gmail, you can continue to use it by logging in or setting up a new device.
Please note that if you are using an email address (domain) issued by some telecommunications companies, you will not be able to use it.
- There are some services that allow you to continue using carrier mail even after canceling your carrier. Please refer here for details.
J:COM MOBILE does not issue email addresses, so we recommend that you switch to a free email such as G-mail in advance.
- Can I carry over unused data usage?
-
Unused data traffic will be automatically carried over to the next month.
*The remaining amount is valid until the end of the following month.
If the upper limit is exceeded, the speed will be limited to 1Mbps or 200kbps depending on the plan you subscribe to. In addition to the data usage of your contract plan, you can also carry over any additional data usage you purchase to the next month.
Please check here for more information, including expiration dates.
- Can I continue to use LINE on my new device?
-
By completing the appropriate settings and procedures, you can continue to use the service on your new device.
Regarding account migration (handover) procedures, security is regularly strengthened, so please check the latest information on LINE's official blog before proceeding.
(*Please note that settings may be required before changing the model)
[About the amount including tax]
- Consumption tax differences may occur due to changes in the consumption tax rounding method under the invoice system.
