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Model change

Applicable products and charges for model change

Model change flow

About the smartphone more program

User J:COM service

Application for model change

If you have these symptoms, it is recommended to change the model!

Applicable products and charges for model change

iPhone

5G compatible

iPhone SE (3rd generation)

black
white
red

[Backordered] iPhone SE 64GB (all colors)/128GB (RED)

Shipping	24 installments	48 times payment	bulk
iPhone SE (3rd generation) 64GB	2,640 yen per month (2,904 yen including tax)	1,320 yen per month (1,452 yen including tax)	63,360 yen (69,696 yen including tax)
iPhone SE (3rd generation) 128GB	2,940 yen per month (3,234 yen including tax)	1,470 yen per month (1,617 yen including tax)	70,560 yen (77,616 yen including tax)

24 installments
48 times payment
bulk

Shipping	payment
iPhone SE (3rd generation) 64GB	2,640 yen per month (2,904 yen including tax)
iPhone SE (3rd generation) 128GB	2,940 yen per month (3,234 yen including tax)

Shipping	payment
iPhone SE (3rd generation) 64GB	1,320 yen per month (1,452 yen including tax)
iPhone SE (3rd generation) 128GB	1,470 yen per month (1,617 yen including tax)

Shipping	payment
iPhone SE (3rd generation) 64GB	63,360 yen (69,696 yen including tax)
iPhone SE (3rd generation) 128GB	70,560 yen (77,616 yen including tax)

You can purchase terminals designated by our company for each line from the 13th month after the first billing start month of the previously purchased J:COM MOBILE terminal.
When changing models, a registration fee of 3,000 yen (3,300 yen including tax) is required.

Don't worry about any trouble! You can apply for the device warranty service at the same time as contracting the device.

AppleCare+ for iPhone (Applicable models: iPhone SE (3rd generation))

Android

[Discontinued] AQUOS sense8 (Pale Green)

model		Learn more	Learn more	Learn more	Learn more	Learn more
price	48 times payment	600 yen per month (660 yen including tax)	1,300 yen per month (1,430 yen including tax)	1,100 yen per month (1,210 yen including tax)	1,000 yen per month (1,100 yen including tax)	750 yen per month (825 yen including tax)
	24 installments	1,200 yen per month (1,320 yen including tax)	2,600 yen per month (2,860 yen including tax)	2,200 yen per month (2,420 yen including tax)	2,000 yen per month (2,200 yen including tax)	1,500 yen per month (1,650 yen including tax)
	bulk	28,800 yen (31,680 yen including tax)	62,400 yen (68,640 yen including tax)	52,800 yen (58,080 yen including tax)	48,000 yen (52,800 yen including tax)	36,000 yen (39,600 yen including tax)
screen size		about 5.8 inches	about 6.1 inches	about 6.1 inches	about 5.7 inches	about 5.7 inches
capacity		64GB	128GB	128GB	64GB	64GB
camera		Approximately 50 million pixels	Approximately 50.3 million pixels	Approximately 50.3 million pixels	Approximately 50.3 million pixels	Approximately 12 million pixels
5G ready		〇	〇	〇	〇	〇

model		Learn more	Learn more	Learn more	Learn more	Learn more
price	48 times payment	600 yen per month (660 yen including tax)	1,300 yen per month (1,430 yen including tax)	1,100 yen per month (1,210 yen including tax)	1,000 yen per month (1,100 yen including tax)	750 yen per month (825 yen including tax)
	24 installments	1,200 yen per month (1,320 yen including tax)	2,600 yen per month (2,860 yen including tax)	2,200 yen per month (2,420 yen including tax)	2,000 yen per month (2,200 yen including tax)	1,500 yen per month (1,650 yen including tax)
	bulk	28,800 yen (31,680 yen including tax)	62,400 yen (68,640 yen including tax)	52,800 yen (58,080 yen including tax)	48,000 yen (52,800 yen including tax)	36,000 yen (39,600 yen including tax)
screen size		about 5.8 inches	about 6.1 inches	about 6.1 inches	about 5.7 inches	about 5.7 inches
capacity		64GB	128GB	128GB	64GB	64GB
camera		Approximately 50 million pixels	Approximately 50.3 million pixels	Approximately 50.3 million pixels	Approximately 50.3 million pixels	Approximately 12 million pixels
5G ready		〇	〇	〇	〇	〇

You can purchase terminals designated by our company for each line from the 13th month after the first billing start month of the previously purchased J:COM MOBILE terminal.
When changing models, a registration fee of 3,000 yen (3,300 yen including tax) is required.

Don't worry about any trouble! You can apply for the device warranty service at the same time as contracting the device.

Secure Device Warranty 60 (Applicable models: Galaxy A23 5G, AQUOS sense9, AQUOS sense8, BASIO active2, BASIO active)

Model change flow

Step 1

Apply from the dedicated form

Please use the dedicated application form to apply for a model change.

Your application will be completed upon contact from J:COM.
If you wish to change your basic monthly charge plan when changing your model, please let us know when you contact us from J:COM.

Application for model change

Step.2

Content confirmation

We will call you back to confirm the details of your application.

Step.3

Pick up your device

We will send the device to you by mail.

When you receive the device, please check the enclosed materials and replace SIM Card from the old device to the new device.

About the initial settings
Click here for details

Please check here in advance

About the smartphone more program

Only for devices purchased by February 17, 2021, if the applicable conditions are met, one of the benefits of the “Smartphone more program”, “Half Price Assist” can be used.

This offer does not apply to those who have changed to the new plan (J:COM MOBILE Plan A ST).
The "Device Discount" will no longer be offered to new customers as of February 17, 2021.

About the smartphone more program

About Half Price Assist

Please apply using the dedicated application form.

Model change/
plan change

[About the amount including tax]

Consumption tax differences may occur due to changes in the consumption tax rounding method under the invoice system.