Model change
User J:COM service
If you have these symptoms, it is recommended to change the model!




Applicable products and charges for model change
iPhone
オススメ
iPhone 15
iPhone 15。ダイナミックな進化を。
- pink
- Yellow
- green
- blue
- black
Depending on stock availability, you may not be able to choose the capacity or color you want, or the product may be sold out.
iPhoneの端末料金
- iPhone 15【販売終了】128GB(全カラー)、256GB(グリーン)
| Shipping | 48 times payment | 24 installments | bulk |
|---|---|---|---|
| iPhone 16 128GB |
2,700 yen per month (¥2,970 including tax) |
5,400 yen per month (¥5,940 including tax) |
129,600 yen (¥142,560 including tax) |
| iPhone 15 128GB |
2,300 yen per month (2,530 yen including tax) |
4,600 yen per month (5,060 yen including tax) |
110,400 yen (121,440 yen including tax) |
| iPhone 15 256GB |
3,000 yen per month (3,300 yen including tax) |
6,000 yen per month (6,600 yen including tax) |
144,000 yen (158,400 yen including tax) |
- 48 times payment
- 24 installments
- bulk
| Shipping | payment |
|---|---|
|
iPhone 16
128GB |
2,700 yen per month (¥2,970 including tax) |
|
iPhone 15
128GB |
2,300 yen per month (2,530 yen including tax) |
|
iPhone 15
256GB |
3,000 yen per month (3,300 yen including tax) |
- You can purchase terminals designated by our company for each line from the 13th month after the first billing start month of the previously purchased J:COM MOBILE terminal.
- When changing models, a registration fee of 3,000 yen (3,300 yen including tax) is required.
Don't worry about any trouble! You can apply for the device warranty service at the same time as contracting the device.
AppleCare+ for iPhone (Compatible models: iPhone 16, iPhone 15)
Android
端末割引実施中!
AQUOS sense9
心躍るシンカをあなたに。
- blue
- black
適用条件について詳しくはこちら
Androidの端末料金
| Shipping | 48 times payment | 24 installments | bulk |
|---|---|---|---|
| らくらくスマートフォン Lite | 月額1,000円 (税込1,100円) |
月額2,000円 (税込2,200円) |
48,000円 (税込52,800円) |
| MIVE ケースマ | 月額800円 (税込880円) |
月額1,600円 (税込1,760円) |
38,400円 (税込42,240円) |
| AQUOS sense10 | 月額1,350円 (税込1,485円) |
2,700 yen per month (¥2,970 including tax) |
64,800円 (税込71,280円) |
Device price discount available Galaxy A25 5G |
月額500円 (税込550円) |
月額1,000円 (税込1,100円) |
24,000円 (税込26,400円) |
| BASIO active2 | 月額1,000円 (税込1,100円) |
月額2,000円 (税込2,200円) |
48,000円 (税込52,800円) |
Device price discount available AQUOS sense9 |
月額1,100円 (税込1,210円) |
2,200 yen per month (2,420 yen including tax) |
52,800円 (税込58,080円) |
- 48 times payment
- 24 installments
- bulk
| Shipping | payment |
|---|---|
| らくらくスマートフォン Lite |
月額1,000円 (税込1,100円) |
| MIVE ケースマ |
月額800円 (税込880円) |
| AQUOS sense10 |
月額1,350円 (税込1,485円) |
|
Device price discount available Galaxy A25 5G |
月額500円 (税込550円) |
| BASIO active2 |
月額1,000円 (税込1,100円) |
|
Device price discount available AQUOS sense9 |
月額1,100円 (税込1,210円) |
| Shipping | payment |
|---|---|
| らくらくスマートフォン Lite |
月額2,000円 (税込2,200円) |
| MIVE ケースマ |
月額1,600円 (税込1,760円) |
| AQUOS sense10 |
2,700 yen per month (¥2,970 including tax) |
|
Device price discount available Galaxy A25 5G |
月額1,000円 (税込1,100円) |
| BASIO active2 |
月額2,000円 (税込2,200円) |
|
Device price discount available AQUOS sense9 |
2,200 yen per month (2,420 yen including tax) |
| Shipping | payment |
|---|---|
| らくらくスマートフォン Lite |
48,000円 (税込52,800円) |
| MIVE ケースマ |
38,400円 (税込42,240円) |
| AQUOS sense10 |
64,800円 (税込71,280円) |
|
Device price discount available Galaxy A25 5G |
24,000円 (税込26,400円) |
| BASIO active2 |
48,000円 (税込52,800円) |
|
Device price discount available AQUOS sense9 |
52,800円 (税込58,080円) |
- You can purchase terminals designated by our company for each line from the 13th month after the first billing start month of the previously purchased J:COM MOBILE terminal.
- When changing models, a registration fee of 3,000 yen (3,300 yen including tax) is required.
- Prices are subject to change without notice.
- 機種変更限定Samsung Galaxy A25 5G端末割の適用条件はこちら
- 機種変更限定AQUOS sense9端末割の適用条件はこちら
Don't worry about any trouble! You can apply for the device warranty service at the same time as contracting the device.
60-Day Extended Device Warranty (Applicable models: Raku-Raku Smartphone Lite, MIVE Case Smartphone, Google Pixel 8a, AQUOS sense10, Samsung Galaxy A25 5G, Galaxy A23 5G, AQUOS sense9, AQUOS sense8, BASIO active2, BASIO active)
Model change flow
Apply online
Apply from the dedicated form

J:COM Personal ID is required to apply.
J:COMパーソナルID
If there are any errors in the information provided in your online application,
You will need to review the details and complete the formal application process at a later date.
Pick up your device

We will send the device to you by mail.
When you receive the device, please check the enclosed materials and replace SIM Card from the old device to the new device.
Support for changing your device model
Click here for details
Please apply using the dedicated application form.
Contact us by phone
(Free call)0120-938-362
9:00-18:00 [Open all year round]
[About the amount including tax]
- Consumption tax differences may occur due to changes in the consumption tax rounding method under the invoice system.
