Model change

WEBからのお手続きでかんたん機種変更

User J:COM service

If you have these symptoms, it is recommended to change the model!

Battery runs out quickly
The device has scratches or cracks
App is slow
Can't update OS

Applicable products and charges for model change

iPhone

スペックを比較する

iPhoneの端末料金

  • iPhone 15【販売終了】128GB(全カラー)、256GB(グリーン)
Shipping 48 times payment 24 installments bulk
iPhone 16
128GB
2,700 yen per month
(¥2,970 including tax)
5,400 yen per month
(¥5,940 including tax)
129,600 yen
(¥142,560 including tax)
iPhone 15
128GB
2,300 yen per month
(2,530 yen including tax)
4,600 yen per month
(5,060 yen including tax)
110,400 yen
(121,440 yen including tax)
iPhone 15
256GB
3,000 yen per month
(3,300 yen including tax)
6,000 yen per month
(6,600 yen including tax)
144,000 yen
(158,400 yen including tax)
  • 48 times payment
  • 24 installments
  • bulk
Shippingpayment
iPhone 16
128GB
2,700 yen per month
(¥2,970 including tax)
iPhone 15
128GB
2,300 yen per month
(2,530 yen including tax)
iPhone 15
256GB
3,000 yen per month
(3,300 yen including tax)
Shippingpayment
iPhone 16
128GB
5,400 yen per month
(¥5,940 including tax)
iPhone 15
128GB
4,600 yen per month
(5,060 yen including tax)
iPhone 15
256GB
6,000 yen per month
(6,600 yen including tax)
Shippingpayment
iPhone 16
128GB
129,600 yen
(¥142,560 including tax)
iPhone 15
128GB
110,400 yen
(121,440 yen including tax)
iPhone 15
256GB
144,000 yen
(158,400 yen including tax)
  • You can purchase terminals designated by our company for each line from the 13th month after the first billing start month of the previously purchased J:COM MOBILE terminal.
  • When changing models, a registration fee of 3,000 yen (3,300 yen including tax) is required.

Don't worry about any trouble! You can apply for the device warranty service at the same time as contracting the device.

AppleCare+ for iPhone (Compatible models: iPhone 16, iPhone 15)

Android

Androidの端末料金

Shipping 48 times payment 24 installments bulk
らくらくスマートフォン Lite 月額1,000
(税込1,100円)
月額2,000
(税込2,200円)
48,000
(税込52,800円)
MIVE ケースマ 月額800
(税込880円)
月額1,600
(税込1,760円)
38,400
(税込42,240円)
AQUOS sense10 月額1,350
(税込1,485円)
2,700 yen per month
(¥2,970 including tax)
64,800
(税込71,280円)

Device price discount available

Galaxy A25 5G
月額500
(税込550円)
月額1,000
(税込1,100円)
24,000
(税込26,400円)
BASIO active2 月額1,000
(税込1,100円)
月額2,000
(税込2,200円)
48,000
(税込52,800円)

Device price discount available

AQUOS sense9
月額1,100
(税込1,210円)
2,200 yen per month
(2,420 yen including tax)
52,800
(税込58,080円)
  • 48 times payment
  • 24 installments
  • bulk
Shippingpayment
らくらくスマートフォン Lite 月額1,000円
(税込1,100円)
MIVE ケースマ 月額800円
(税込880円)
AQUOS sense10 月額1,350円
(税込1,485円)

Device price discount available

Galaxy A25 5G
月額500円
(税込550円)
BASIO active2 月額1,000円
(税込1,100円)

Device price discount available

AQUOS sense9
月額1,100円
(税込1,210円)
Shippingpayment
らくらくスマートフォン Lite 月額2,000円
(税込2,200円)
MIVE ケースマ 月額1,600円
(税込1,760円)
AQUOS sense10 2,700 yen per month
(¥2,970 including tax)

Device price discount available

Galaxy A25 5G
月額1,000円
(税込1,100円)
BASIO active2 月額2,000円
(税込2,200円)

Device price discount available

AQUOS sense9
2,200 yen per month
(2,420 yen including tax)
Shippingpayment
らくらくスマートフォン Lite 48,000円
(税込52,800円)
MIVE ケースマ 38,400円
(税込42,240円)
AQUOS sense10 64,800円
(税込71,280円)

Device price discount available

Galaxy A25 5G
24,000円
(税込26,400円)
BASIO active2 48,000円
(税込52,800円)

Device price discount available

AQUOS sense9
52,800円
(税込58,080円)
  • You can purchase terminals designated by our company for each line from the 13th month after the first billing start month of the previously purchased J:COM MOBILE terminal.
  • When changing models, a registration fee of 3,000 yen (3,300 yen including tax) is required.
  • Prices are subject to change without notice.
  • 機種変更限定Samsung Galaxy A25 5G端末割の適用条件はこちら
  • 機種変更限定AQUOS sense9端末割の適用条件はこちら

Don't worry about any trouble! You can apply for the device warranty service at the same time as contracting the device.

60-Day Extended Device Warranty (Applicable models: Raku-Raku Smartphone Lite, MIVE Case Smartphone, Google Pixel 8a, AQUOS sense10, Samsung Galaxy A25 5G, Galaxy A23 5G, AQUOS sense9, AQUOS sense8, BASIO active2, BASIO active)

Step 1

Apply from the dedicated form

STEP 1 Application image

J:COM Personal ID is required to apply.

J:COMパーソナルID

Application for model change

If there are any errors in the information provided in your online application,
You will need to review the details and complete the formal application process at a later date.

Step.2

Pick up your device

STEP 3 Image of receiving the terminal
We will send the device to you by mail.

When you receive the device, please check the enclosed materials and replace SIM Card from the old device to the new device.

Support for changing your device model
Click here for details

Please apply using the dedicated application form.

[About the amount including tax]

  • Consumption tax differences may occur due to changes in the consumption tax rounding method under the invoice system.