Family smartphone insurance

Inquiries about application

Family smartphone insurance
What is

Covers up to 100,000 yen for repair costs and replacement costs for smartphones and tablets ^*

*For 2-device plan

Have you ever experienced trouble with your important smartphone, which is essential to your daily life? With your family's smartphone insurance, you don't have to worry about the expensive repair costs of smartphones and tablets.

Suddenly the power goes off
I can no longer enter

fall down
the screen is broken

have a drink
I spilled it

to theft
It happened

Family smartphone insurance
3 points

POINT 1 For devices released within the last 5 years
Even with a low-cost SIM
Which career
But you can apply!

発売5年以内の端末なら格安SIMでもどのキャリアでも申し込みOK！

Models purchased outside of J:COM and used smartphones can also be subscribed.

Check the devices that can be applied

POINT 2 The more contracts there are, the
Great deal!

契約台数が増えるほどおトク！

Monthly payment is 680 yen for 2 units.
After that, 200 yen will be charged for each additional device.
The more you sign up for the whole family, the more you save!

Click here for more information about monthly fees

POINT 3 In addition, in the event of an accident
Deductible amount (self-payment amount)
none!

さらに、保険金お支払い時の免責金額なし！

If it is within the insurance amount limit, you do not have to pay part of the repair cost.
*Costs exceeding the payment limit will be your responsibility.

Learn more about compensation

inquiry·
Document request

compensation plan

The more contracts you have, the more benefits you get.

The pricing plan is very simple. Just decide the number of cars you want covered. Monthly payments will be cheaper if you sign up for the whole family.

Number of vehicles covered: 2

Number of vehicles covered 3 units	Monthly premium: 880 yen (Approximately 293 yen per unit)

Number of vehicles covered 4 units	Monthly premium: 1,080 yen (Approximately 270 yen per unit)

+200 yen/month for each additional device,
You can subscribe to up to 10 devices.

*If you would like to check the coverage for 5 or more devices, please request documentation or contact our customer center.
*For information requests and inquiries, click here

inquiry·
Document request

Application and contract
The process up to now

Step.1 Preparation
Step.2 Application
Step.3Send contract procedure completion notification

Step 1

Preparation

身分証（イメージ）

Please prepare images of the front, back, and device identification numbers (IMEI) of all devices you subscribe to.

About equipment photography
View details

In addition, this is an application with J:COM companies as the group collectors. A credit card is required for application.
Please have your credit card ready when applying.

Acceptable credit cards

Credit card in your name

In principle, the payment method will be a credit card. Acceptable credit cards are those with the following mark.

Step.2

Sign Up

お申し込み（イメージ）

Please enter your address and contact information from the website and apply.

Important matter manual

General insurance policy

special contract

J:COM Insurance application

Step.3

Sending notification of completion of contract procedures

契約手続完了通知（イメージ）

After accepting the application, we will send you a notice of completion of the contract procedure.

Other insurance

Net Anshin Insurance

Prepare for internet troubles
Compensation and service

Customer feedback

You can sign up for multiple devices in your family.
Insurance premiums are also affordable

You can sign up for the plan even if you don't have a new smartphone, you can sign up for multiple devices at once as long as they are in the name of someone in the same family, and the insurance premium was reasonable, so I'm very satisfied.

40s/Female
The whole family has the same insurance
Easy to manage

Even if my elderly parents or children wanted to take out insurance individually, they would be unfamiliar with using a device and would feel uneasy about it, so being able to get the whole family on the same insurance is easy to manage and the prices are also reasonable, so it's very helpful.

30s/female
When paying insurance
No deductible (self-payment)

I liked that there were no exclusions and that I could join even if I had a smartphone purchased less than five years ago.

60s/male
J:COM以外で購入したスマホでも契約できる

My child's cell phone was purchased from an electronics store, and I was worried about it breaking down or getting lost, but since it was less than five years old I was able to get insurance for it and the price was reasonable, so I had one less thing to worry about.

30s/female
Low insurance premiums
Comprehensive coverage

The monthly premiums are cheaper than my previous insurance, and the coverage is better.

60s/male
Tablets can also be covered

I'm happy because the monthly costs were kept low and I was able to insure not only my smartphone but also my tablet.

50s/Male

Those who are considering
Application

Current Customers
Various procedures

Inquiries about application

on the web
inquiry

Useful blog

J:COM Small Amount Short-Term Insurance website provides a variety of information related to smartphone insurance and used smartphones.

Learn more

We will answer any questions you may have

Click here for frequently asked questions

When signing a contract, please be sure to check the "Explanation of important matters" including the "contract summary" and "alert information".

[Notes]

Applicants must be adults on the date of application. The named insured person is limited to the policyholder who lives in Japan, or a relative (within the second degree of kinship) or partner of the policyholder.
[Regarding the start of liability (compensation)] If you apply by the application deadline on the 20th of each month and are accepted by the underwriting company, compensation will start from midnight on the 1st day (starting date) of the month following the application deadline. What to do. However, if a different date is indicated as the start date on the application form, that date will be used.
[About insurance period and renewal] The insurance period is one year from the start date. If no request is made at least one month prior to the expiration date of the insurance period, the policy will be automatically renewed for one year with the renewal date being the day after the expiration date.
Applicable devices must be registered in advance. Limited to smartphones and tablets that have been released within five years and meet all of the following.・Items that are used only for the insured's household ・Items that are in full working order and have no external damage on the date of application or device registration ・Items that are not sold in Japan The product is a genuine manufacturer's product and displays the "Technical Conformity Mark."
The total amount of insurance claims to be paid during one insurance period is limited to the insurance amount, which is the sum of the repair cost insurance claim and the replacement cost insurance claim.
[Repair cost insurance money] (Reason for payment) When the covered equipment is damaged due to malfunction, water exposure, breakage, or theft, and the insured person bears the repair cost for restoration (Insurance amount paid) Damage to the covered equipment occurs. The amount of the cost of repairs or paid replacements necessary to restore the condition to its previous condition. Excludes shipping costs, administrative handling costs, etc.
[Replacement cost insurance money] (Payment grounds) If the covered equipment is damaged due to malfunction, water exposure, breakage, or theft, and the covered equipment cannot be repaired or replaced for a fee, the insured person bears the replacement cost ( (Insured amount paid) Amount of cost to reacquire the same model as the target equipment or one of equivalent type and capability. Excludes expenses incurred in attempting to repair the target equipment.
Even after liability (compensation) begins, there is a period (waiting period) during which insurance claims are not paid. *In addition, there may be cases where insurance claims cannot be paid or cases where compensation is not applicable. See terms and conditions for details.

[Underwriter] J:COM Small Amount and Short Term Insurance Co., Ltd. [Agent] JCOM Co., Ltd.
HP-202311-0005-1

Family smartphone insurance

Family smartphone insuranceWhat is

​Covers up to 100,000 yen for repair costs and replacement costs for smartphones and tablets *

Family smartphone insurance3 points

POINT 1 For devices released within the last 5 yearsEven with a low-cost SIMWhich careerBut you can apply!

POINT 2 The more contracts there are, theGreat deal!

POINT 3 In addition, in the event of an accidentDeductible amount (self-payment amount)none!

compensation plan

The more contracts you have, the more benefits you get.

+200 yen/month for each additional device,You can subscribe to up to 10 devices.

Application and contractThe process up to now

Preparation

Credit card in your name

Sign Up

Sending notification of completion of contract procedures

Other insurance

Customer feedback

You can sign up for multiple devices in your family.Insurance premiums are also affordable

The whole family has the same insuranceEasy to manage

When paying insuranceNo deductible (self-payment)

J:COM以外で購入したスマホでも契約できる

Low insurance premiumsComprehensive coverage

Tablets can also be covered