Mesh Wi-Fi Routers
New CustomersClick here for Internet plans
and prices
Some properties offer free or discounted options!
New customers
Telephone consultation
050-3092-3161
9:00 a.m. - 6:00 p.m. [Closed all year round] / Available translations
日本語での通話は
こちら
신청·문의
050-3092-3161
AM9:00-PM6:00【연중무휴】／통역 있음
日本語での通話は
こちら
Ứng dụng / Yêu cầu
050-3092-3161
AM9:00-PM6:00【mở cửa quanh năm】／có phiên dịch
日本語での通話は
こちら
Solicitação/Consultas
050-3092-3161
AM9:00-PM6:00【aberto todo o ano】／com intérprete
日本語での通話は
こちら
Find the perfect
plan for you
Some properties offer free or discounted options!
What is Messhu Wi-Fi add-on pod?
Feeling that the current Wi-Fi environment is unstable,
This is an optional service recommended for those who have places in the house where it is difficult to connect.
POINT 1 The Wi-Fi area expands just by installing
By adding devices (pods) according to the size and layout of your home, you can expand the Wi-Fi area. Since the additional pods are automatically linked wirelessly, there is no need for wiring and the appearance is neat.
If you subscribe to the J:COM NET optical 1G/5G/10G course, you will need to install one device (pod) in addition to the optional device (pod).
POINT2 More crispy and stable!
The additional device (pod) supports tri-band (2.4GHz + 5GHz + 5GHz) with an expanded 5GHz band that allows high-speed communication. Even if there are many connected terminals, more crispy and stable communication is possible.
When connecting to Messhu Wi-Fi add-on pod.
Usage fee
J:COM NET option service
Monthly usage fee: 500 yen per unit (550 yen including tax)
- The monthly usage fee may differ depending on the contract status.
- You can sign up for up to 4 additional routers.
from application
Flow up to installation
STEP 1 Apply online or by phone
Please apply online or by phone. To use it, you will need J:COM NET subscription and a smartphone *2 to check the communication status from the dedicated app.
If you do not have one, our staff will be happy to assist you.
Those considering J:COM NET
You can apply for J:COM NET and Messhu Wi-Fi additional pod at the same time.
User J:COM NET
If you want to add to your current modem
Messhu Wi-Fi Add-on Pod
Application
Those who want to apply for next-generation AI Wi-FI and additional mesh Wi-FI pods at the same time
Click here for more information on next-generation AI Wi-FI
STEP 2 Setting/Installation
If you only apply for Messhu Wi-Fi additional pod, you can easily set it up yourself. Even if other service work is being done at the same time, the customer can choose to have the system installed by the customer himself or by a worker *3*4.
- You need to install the MY J:COM app to check the installation procedure.
- You may not be able to use the service depending on the building you live in or the content of your contract. Please contact us for more information.
STEP 3 Start using
As soon as the installation is complete, you can start using the contracted services immediately.
Even after signing the contract, we will support you if you have any problems with the setting method.
Click here for Internet plans and prices
Find the perfect plan for you
Install by yourself
You can set it up by yourself.
Have your device delivered to your home
set the equipment
Just plug it into an outlet
dedicated app
install
Communication costs are paid by the customer
This will be your responsibility.
along the guide
Just make a simple application setting!
If you are unsure about setting it up yourself, J:COM will do the setup and installation for you.
- Installation costs will apply.
If you are considering signing up or adding services
Sign Up information
Click here for Internet plans
and prices
Some properties offer free or discounted options!
If you are considering signing up or adding services
Sign Up information
New customers
Telephone consultation
050-3092-3161
9:00 a.m. - 6:00 p.m. [Closed all year round] / Available translations
日本語での通話は
こちら
신청·문의
050-3092-3161
AM9:00-PM6:00【연중무휴】／통역 있음
日本語での通話は
こちら
Ứng dụng / Yêu cầu
050-3092-3161
AM9:00-PM6:00【mở cửa quanh năm】／có phiên dịch
日本語での通話は
こちら
Solicitação/Consultas
050-3092-3161
AM9:00-PM6:00【aberto todo o ano】／com intérprete
日本語での通話は
こちら
Find the perfect
plan for you
Some properties offer free or discounted options!
FAQ
- Can you do the initial settings for connecting to the internet?
-
Up until the end of the month following the completion of J:COM NET installation work, you can have one PC's initial settings (connection settings, e-mail settings, and security settings) performed free of charge.
- I want to know about support after joining
-
We offer a wide range of contact methods, from inquiries by phone or chat to guidance on our homepage with support information. In addition, by subscribing to Enkaku Support (550 yen per month (tax included)), you can receive remotely operated support from an operator.
- I have a room where Wi-Fi is difficult to connect to. Can I still use this reliably?
-
J:COM provides a Mesh Wi-Fi service using wireless repeaters (pods). You can now use Wi-Fi stably even in rooms where Wi-Fi had difficulty reaching.
- Is security service available?
-
You can use security services such as "McAfee for ZAQ," which protects your computer from viruses and unauthorized access, and "i-Filter for ZAQ," which limits the time your children spend online and prevents them from accessing dangerous sites, free of charge.
- Can I use my current email address?
-
If you have a free email such as Gmail, you can use it with no problems. There are services from each company that allow you to continue using the email address of your current provider even after canceling your contract. Please contact your current provider for details.
- Can I use a commercially available Wi-Fi router?
-
Yes. You can use general Wi-Fi routers currently on the market. Please note that J:COM also has a built-in Wi-Fi router modem that complies with the latest standards.
With J:COM NET Hikari (N), you can use any Wi-Fi router that supports FLET'S Hikari.
- McAfee, and the McAfee logo are trademarks or registered trademarks of McAfee, LLC or its subsidiaries in the United States and other countries. Other trademarks and brands may be claimed by others.
[About Wi-Fi]
- To use, you need to subscribe to a service specified by J:COM.
- A device such as a computer, smartphone, or tablet that supports the IEEE802.11a/b/g/n/ac standard is required. Additionally, you will need to install the designated app, use a compatible device (Android 5.0 or higher or iOS 11.0 or higher), and create a J:COM personal ID.
- Due to the characteristics of wireless LAN, the speed may be slow or the signal may not reach depending on the environment. Also, the speed may be slow depending on your usage environment, device, and contract plan.
- If you subscribe to "J:COM NET Hikari 1G/5G/10G plan on au Hikari", you will need to install one router.
- When subscribing to "J:COM NET Hikari 1G/5G/10G plan", one router must be installed.
- You can sign up for up to 4 additional routers.
- Some apartment complexes, J:COM In My Room properties, and UR rental housing do not currently provide high-performance Wi-Fi modems.
- Includes monthly usage fee of 220 yen (tax included) for high-performance Wi-Fi modem or device (pod).
- A subscription to "J:COM NET 320M plan" or above is required. Also, depending on your contract, you may be required to replace your modem (for a fee).
- A high-performance Wi-Fi modem or device (pod) monthly fee is required for use. Also, depending on your contract, you may need to replace the modem.
[J:COM NET Hikari 5G/10G plan on au Hikari]
- The built-in modem's Wi-Fi standard is IEEE802.11a/b/g/n/ac/ax Draft (Wi-Fi certified).
- Depending on the usage environment, equipment, and contract plan, the speed may be slow or the radio waves may not reach.
- To use it, you need to install the designated app, have a compatible device (Android OS 5.0 or higher or iOS 11.0 or higher), and create a J:COM personal ID.
[About the amount including tax]
- Consumption tax differences may occur due to changes in the consumption tax rounding method under the invoice system.
