TV related apps

TV on your tablet/smartphone
Introducing apps for your enjoyment.

Depending on the device you are using,
Different apps are available.

J:COM LINK
Channel related apps

J:COM LINK(XA401)

You can enjoy J:COM TV from your smartphone or tablet using an app that works with the set-top box "J:COM LINK."

  • At home, you can watch currently broadcasting programs and recorded programs on your smartphone or tablet.
  • You can download (dub) recorded programs to your smartphone or tablet and take them with you. *1
  • You can schedule recordings from the app's program guide even when you're on the go. (*Coordination settings with the "J:COM LINK" main unit are required in advance)

About downloading the app

Android tablet/smartphone Google play

​Click here for how to use
iPad/iPhone App Store

​Click here for how to use

App operating environment

Android tablet/smartphone Android OS 6.0 or higher
iPad/iPhone iOS 11+
  • To enjoy recorded programs on your tablet, you need to connect J:COM LINK and an external hard disk of 6TB or less. For 4K broadcasting, LAN recording (including dubbing and moving), and viewing of currently broadcast programs and recorded programs (including remote downloading) is not possible.

DiXiM Play for J:COM

DiXiM Play for J:COM is an app that works in conjunction with the set-top box "J:COM LINK" and allows you to remotely watch currently airing and recorded programs while on the go. *2

About downloading the app

Android tablet/smartphone Google play

​Click here for how to use
iPad/iPhone App Store

​Click here for how to use

App operating environment

Android tablet/smartphone Android OS 5.0 or higher
iPad/iPhone iOS 11+
  • Some channels, 4K broadcast programs being broadcast, and recorded programs cannot be played.

Channel related apps

GOLF NETWORK PLUS

"GOLF NETWORK PLUS", which is popular as a golf score input and golf information viewing application, has been further enhanced.
In addition to being able to watch programs broadcasted on the 24-hour golf network (excluding some programs), you can also play back programs you missed and watch past programs.

On-air program 24H
miss the latest
archive past programs
+
score management
National golf course information

Click here for the program being broadcast

Available TV courses

Customers currently subscribing to J:COM TV Shin Standard /Standard Plus/Standard. *1

About downloading the app

Android tablet/smartphone Google play

​Click here for how to use
iPad/iPhone App Store

​Click here for how to use

App operating environment

Android tablet/smartphone Android 4.0 or higher
iPad/iPhone iOS7.0 or later
  • You need to create a separate login ID for GOLF NETWORK PLUS.
  • You can use it even if you subscribe to a set-top box other than 4K J:COM Box.
  • Limited to J:COM TV (Shin Standard /Standard Plus/Standard/Flex) subscribers. Only some programs can be viewed. Also, the content may differ from the broadcast program.

If you are considering signing up or adding services

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Current customers

Current Customers
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If you are considering signing up or adding services

Sign Up information

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Applications and Inquiries

申请・咨询

电话咨询
050-1722-1733 9:00-18:00【全年无休】／有翻译 日本語での通話は
こちら

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신청·문의
050-1722-1733 9:00-18:00【연중무휴】／통역 있음 日本語での通話は
こちら

Ứng dụng / Yêu cầu

Ứng dụng / Yêu cầu
050-1722-1733 9:00-18:00【mở cửa quanh năm】／có phiên dịch 日本語での通話は
こちら

Solicitação/Consultas

Solicitação/Consultas
050-1722-1733 9:00-18:00【aberto todo o ano】／com intérprete 日本語での通話は
こちら

Current customers

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(JAPANESE ONLY)

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联系我们

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FAQ

What programs can I watch?

J:COM TV offers two courses to choose from. "J J:COM TV Shin Standard" offers J:COM 's video streaming service, which includes carefully selected specialty channels, TELASA, and Paramount+. "J: J:COM TV Select" allows you to choose one of eight packs of the genre you want to watch. We have a course that suits your needs.

Top screen image

I only want to watch terrestrial digital broadcasts. What plans are available?

There is no plan that offers only terrestrial digital broadcasting. All plans on J:COM TV allow you to watch terrestrial digital, BS broadcasting, and specialty channels (CS broadcasting). The number of specialty channels you can watch varies depending on the plan you subscribe to.

How do I watch TV shows?

For more information on how to watch TV with J:COM devices, please see the link below.

How to watch TV

If you are using the Digital Terrestrial/BS Digital Service (N) and your TV is not working, please click here

Can I watch on multiple TVs?

If you sign up for J:COM TV for the first time, or User a service other than J:COM TV and sign up for J:COM TV as an additional service, we will provide up to three set-top boxes (Smart J:COM Box) dedicated to terrestrial digital and BS digital broadcasting to all the televisions in your home free of charge.

  • CS broadcasts cannot be viewed using the free additional TV tuner device.
  • If you would like to watch CS broadcasts on multiple TVs, please contact us via chat or phone.
Can I record programs?

Programs can be recorded through the TV tuner equipment installed by J:COM. By connecting an external HDD or external recorder device, you can record up to 2 programs.

Do I need a TV antenna?

There’s no need to install a TV antenna to use the J:COM TV service.
Broadcasts are received in bulk at J:COM and delivered directly to each home via cable line. By bringing a cable line into your home, you can watch terrestrial and satellite broadcasting (BS/CS) programs without installing an antenna.
At J:COM, you can also enjoy 4K broadcasting (BS/CS) with just one cable.

To watch 4K broadcasts, you will need to use a designated tuner and a 4K-compatible TV that supports HDMI2.0/HDCP2.2 standards.

How can I subscribe to optional channels? (Subscription, Changes, Cancellation)

You can apply for or cancel optional J:COM TV channels from your My Page.
For further details, please see the link below.

About applying for and canceling optional channels

Optional channels are not available for terrestrial digital and BS digital services (N).

Are there any video viewing services other than TV broadcasts?

At J:COM, in addition to TV broadcasting, you can enjoy four video streaming services on your big TV screen.

  • J:COM STREAM (unlimited viewing) is a video service that allows unlimited viewing in a wide range of genres such as movies, dramas, anime, and variety shows for a fixed price.
  • Netflix, the world's largest online streaming service *
  • "Disney Plus" allows you to enjoy unlimited viewing of masterpieces, popular films, and originals from Disney, Pixar, Marvel, Star Wars, National Geographic, and stars. *
  • “DAZN” is a service that allows you to watch various domestic and international sports videos as live broadcasts or missed broadcasts. *
  • This is a separately paid service (registration required).
Can you configure the initial settings for me?

During installation, we will not only check the connection with your TV, remote control settings and recording settings, and check the operation of internet videos, but also provide information on how to use it.

I want to know about the support content after joining.

We offer a wide range of contact methods, from inquiries by phone or chat to guidance on our homepage with support information. In addition, by subscribing to Enkaku Support (550 yen per month (tax included)), you can receive remotely operated support from an operator.

Enkaku Support

Do Seishun 22 Wari and Seishun 26 Wari discounts apply if the user is of the target age?

The age of the contract holder, not the user, must be the eligible age. For example, if you are already using J:COM and would like to apply for Seishun 22 Wari discount, your contract holder must be 22 years old or younger.

[Notes]

[Watching TV on a tablet]

  • J:COM TV subscription and the installation of a compatible app are required. Please contact us for information on compatible models. A Wi-Fi environment and Wi-Fi connection settings for the 4K J:COM Box and tablet are also required. You may not be able to watch depending on your Wi-Fi connection environment.
  • Only one tablet can be used at a time.
  • 4K broadcasting does not support DLNA (home network) viewing.
  • Please check the Japan Cable Lab website for DLNA compatible models.

[Watching recorded programs on a tablet]

  • To enjoy recorded programs on your tablet, you need to use the "4K J:COM Box" and connect an external hard disk of 4TB or less. *You cannot schedule recording of 4K broadcasts.
  • 4K broadcasting does not support LAN recording (including dubbing and moving).

[TELASA]

  • This applies to works included in the TELASA unlimited viewing plan, excluding live broadcasts and some titles.
  • Some delivery dates may vary.
  • Bonus movie theater coupons and Ponta point redemption are not applicable.
  • TELASA is a trademark or registered trademark of TELASA Co., Ltd.
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[About the amount including tax]

  • Consumption tax differences may occur due to changes in the consumption tax rounding method under the invoice system.