If you are signing up for a new J:COM TV contract, or User a service other than J:COM TV and are signing up for J:COM TV additionally, you will receive terrestrial and BS digital TVs on your TV in your home. We will provide up to 3 dedicated set-top boxes (Smart J:COM Box) free of charge. If the first unit is a set-top box with a recording function, we will also add a recording function to the set-top box dedicated to terrestrial digital and BS digital.

First contracted J:COM TV set-top box	Equipment and number that can be added for free
With recording function J:COM LINK+ recording hard disk (for J:COM LINK only) 4K J:COM Box<HDD built-in model>	With recording function Smart J:COM Box <With recording function>	Detached house/ collective housing up to 3
No recording function J:COM LINK 4K J:COM Box	No recording function Smart J:COM Box

First contracted J:COM TV set-top box

Equipment and number that can be added for free

machine

number

With recording function

J:COM LINK+ recording hard disk (for J:COM LINK only)
4K J:COM Box<HDD built-in model>

With recording function

Smart J:COM Box
<With recording function>

Detached house/ collective housing

up to 3

No recording function

J:COM LINK
4K J:COM Box

No recording function

Smart J:COM Box

<Notes>

Limited to applications at the same time as J:COM TV.
If you cancel your J:COM TV contract, your terrestrial digital/BS digital set-top box (Smart J:COM Box) will also be canceled.
It may not be available depending on your address or building.
A separate contract handling fee of 3,300 yen (tax included) [3,080 yen (tax included) for the Kyushu and Yamaguchi areas] is required for new subscriptions and additional services.
Except for the application of discounts, construction costs, handling fees, initial costs, etc. are required for the use, cancellation, and service changes of each service.
Depending on the type of contract, some may not be applicable, and additional construction costs such as booster installation costs may be charged depending on the type of construction.
Subject to change without notice.

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FAQ

What programs can I watch?

J:COM TV offers three plans to choose from. "J:COM TV Shin Standard" allows you to enjoy J:COM's video streaming with carefully selected specialty channels and Paramount+, which has arrived in Japan for the first time. "J:COM TV Flex" is a set of Netflix, Disney+, and specialized channels. We offer “J:COM TV Select,” which allows you to choose one of the 8 packs of channels you want to watch, as well as plans tailored to your needs.

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Can I watch on multiple TVs?

If you are signing up for J:COM TV for the first time, or if you are currently using a service other than J:COM TV and are signing up for J:COM TV additionally, you will receive terrestrial digital/ BS digital TV on your TV in your home. We will provide up to 3 dedicated set-top boxes (Smart J:COM Box) free of charge.

CS broadcasts cannot be viewed using the free additional TV tuner device.
If you would like to watch CS broadcasts on multiple TVs, please contact us via chat or phone.

Can I record programs?

Programs can be recorded through the TV tuner equipment installed by J:COM. By connecting an external HDD or external recorder device, you can record up to 2 programs.

Do I need a TV antenna?

There’s no need to install a TV antenna to use the J:COM TV service.
Broadcasts are received in bulk at J:COM and delivered directly to each home via cable line. By bringing a cable line into your home, you can watch terrestrial and satellite broadcasting (BS/CS) programs without installing an antenna.
At J:COM, you can also enjoy 4K broadcasting (BS/CS) with just one cable.

To watch 4K broadcasts, you will need to use a designated tuner and a 4K-compatible TV that supports HDMI2.0/HDCP2.2 standards.

Are there any video viewing services other than TV broadcasts?

At J:COM, in addition to TV broadcasting, you can enjoy four video streaming services on your big TV screen.

J:COM STREAM (unlimited viewing) is a video service that allows unlimited viewing in a wide range of genres such as movies, dramas, anime, and variety shows for a fixed price.
Netflix, the world's largest online streaming service^*
"Disney Plus" allows you to enjoy unlimited viewing of masterpieces, popular films, and originals from Disney, Pixar, Marvel, Star Wars, National Geographic, and stars.^*
“DAZN” is a service that allows you to watch various domestic and international sports videos as live broadcasts or missed broadcasts.^*

This is a separately paid service (registration required).

Can you configure the initial settings for me?

During installation, we will not only check the connection with your TV, remote control settings and recording settings, and check the operation of internet videos, but also provide information on how to use it.

I want to know about the support content after joining.

We offer a wide range of contact methods, from inquiries by phone or chat to guidance on our homepage with support information. In addition, by subscribing to Enkaku Support (550 yen per month (tax included)), you can receive remotely operated support from an operator.

Enkaku Support

[Notes]

To view NHK broadcasts, a subscription contract and subscription fee are required. You can watch NHK, BS11 Eleven, BS12 Twelve, and commercial BS. Some channels are optional channels (paid).

[About the amount including tax]

Consumption tax differences may occur due to changes in the consumption tax rounding method under the invoice system.

Additional terrestrial digitalBS Digi course free

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Additional terrestrial digital
BS Digi course free