J:COM Telemedicine

Available medical institutions

You can search for medical institutions by region or department.

Telemedicine
What is it?

What is Telemedicine?

This is a service that allows you to receive medical treatment via the Internet on your smartphone or TV without having to go to a medical institution.
By using the medicine delivery service, you can receive medicines at your home.

What is the medicine receiving service?

Main symptom examples

fever
fever
Hay Fever
Hay Fever
lifestyle-related diseases
lifestyle-related diseases
child's poor health
child's poor health
skin trouble
skin trouble
mental illness
mental illness
  • fever
    fever
  • Hay Fever
    Hay Fever
  • lifestyle-related diseases
    lifestyle-related diseases
  • child's poor health
    child's poor health
  • skin trouble
    skin trouble
  • mental illness
    mental illness

The content that can be received through Telemedicine differs depending on the medical institution that supports it.

Find a medical institution

Pricing

Service usage fee * 300 yen (330 yen including tax)/time
  • If you use Telemedicine on TV, you may need to subscribe to a JCOM designated service.
  • Separate medical fees/dispensing fees/prescription shipping fees, etc. are required.

J:COM Telemedicine
Reason for recommendation

Reason 1

Zero hospital visit time
Easy to visit even if you are far from a medical institution or if you are traveling with children

see the flow of medical care

Reason 2

Medicine delivered to your home
Reduces the burden of going to the pharmacy from

See list of pharmacies

Reason 3

No contact with other patients
No risk of secondary infection

Peace of mind with a dedicated support dial for policyholders!

Flow of Telemedicine

Step 1

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reservation

Step.2

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consultation

Step.3

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medicine

Download the MY J:COM app
Let's start Telemedicine

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App store
Google play
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Download the MY J:COM app and start Telemedicine!

download the app

Complete Support

Complete Support

Our staff of specialists is here for you at our call center 365 days a year.
You don’t have to worry about a thing.

Learn more

Medical treatment on TV
Those who wish

Those who wish to receive medical treatment on TV

You can see your doctor on a big TV screen! J:COM supports you from setting to operation.
User J:COM LINK, you can receive medical treatment on your TV by purchasing and installing a web camera.

Learn more

FAQ

What are the benefits of Telemedicine?

You can receive a medical examination from your home via your smartphone or TV screen without having to go to a medical institution.
There is no waiting time in the hospital, so it is recommended for people who are worried about secondary infection or for busy people.

Can anyone use it?

Anyone can use the "J:COM Telemedicine" service by registering for it.

However, Telemedicine can only be provided if the doctor determines that Telemedicine are possible.

How do I register for Telemedicine?

<When registering from the MY J:COM app>
Select "Telemedicine" from the app top screen and register from "Telemedicine registration".

<If registering via PC (WEB)>
Please register using this web form.

<If registering by phone>
0120-934-970
AM 9:00-PM 6:00 [Open all year round]

  • If you wish to receive a medical examination on TV and do not have J:COM LINK contract, please register by phone.
  • With one registration, you can use it on both your smartphone and TV.

Useful column

Useful column

We provide various information related to Telemedicine.

Learn more

[About the amount including tax]

  • Consumption tax differences may occur due to changes in the consumption tax rounding method under the invoice system.