Application flow
from application
Before use
The application process differs depending on the usage status of J:COM services.
Please check below.
J:COMサービスの
ご利用状況を
選択してください
Are you using J:COM services?
Sign Up
Please select the plan you want.
We will only get back to you if there is anything to confirm.
Those who are considering
Application
For inquiries by phone (toll free):0120-999-000 For inquiries by phone (toll-free), please call0120-999-000. 9:00-18:00 (open all year round). For those living in Oita, please click here.
Receipt and start of use
It will be delivered to your contracted address.
We will ship the device with the line not yet established, so once you receive it, we ask that you simply set up the line yourself.
You can use J:COM WiMAX +5G S service immediately after completing the settings.
Setting guide
Sign Up
Please select the plan you want.
We will only get back to you if there is anything to confirm.
Those who are considering
Application
For inquiries by phone (toll free):0120-999-000 For inquiries by phone (toll-free), please call0120-999-000. 9:00-18:00 (open all year round). For those living in Oita, please click here.
マイページでお支払い方法を登録
お申し込み後、お支払い方法の登録に関するご案内メールをお送りいたします。
J:COM パーソナルIDの利用登録後、マイページからお手続きをお願いします。
マイページのログインにはJ:COM パーソナルIDが必要です。
J:COM パーソナルIDについて詳しくはこちら
お申し込み状況により、ご案内メールの送付までにお時間をいただく場合があります。
What you need for the procedure
(credit card)
We accept credit cards with the mark below, so please have a compatible credit card ready.
You can use it to pay for installation work and monthly usage fees. Matters regarding the date of withdrawal from your credit card payment account and payment are based on the membership terms and conditions established by your designated credit card company and the terms and conditions and special agreements established by our company. In principle, please specify a credit card in the name of the contract holder.
Receipt and start of use
It will be delivered to your contracted address.
We will ship the device with the line not yet established, so once you receive it, we ask that you simply set up the line yourself.
You can use J:COM WiMAX +5G S service immediately after completing the settings.
Setting guide
Phone number here
097-542-1121
097-542-1121
9:00-17:00 [Open all year round]
*If your caller ID is set to be anonymous, please add "186" before 097 when you call.
