Application process (J:COM Denki)

Switching is very easy!

  • for the contract period
    no binding
  • Initial cost
    pear
  • Cancellation fee
    pear
  • Witness construction
    Pear *1

Flow to use

Step 1

Preparation before application

Meter reading slip (image)

If you wish to use this service at your current residence, please prepare in advance the meter reading slip and usage details from your current electric power company in order to make your application process smoother.

See how to check

iconElectricity rate simulation

Step.2

Apply from the web

Application image

You can complete your application online.

New customers

Sign Up

J:COM Customers

J:COM Electricity/Adding electricity

Click here to switch from J:COM DENRYOKU to J:COM Denki

Items required for application

Electricity contract information (supply point number, customer number, etc.)

Please have your current electricity meter reading slip and usage details ready.

  • If you are moving to a new location, please provide your new address.

Desired date to start electricity service


First-time users

credit card
credit card

Available cards here

Customers who wish to have their money transferred directly from their account must complete the procedure by phone or by sending in documents, and their application will be considered complete once the procedure has been completed.

User J:COM

J:COM Personal ID
J:COM Personal ID

J:COM personal ID (subscriber ID) is required to apply.
Learn more about J:COM Personal ID

  • If the contract holder is a minor, J:COM will contact you.
Step.3

Start using

Start-up image

As soon as the contract is completed, you can start using it.
Indoor construction *1 ・Attendance is not required.

It may take several weeks to switch over.

Complete Support

Our call center is available 365 days a year and is staffed by specialized staff. You can rest assured even when you are in trouble.

Our call center is available 365 days a year and is staffed by specialized staff. You can rest assured even when you are in trouble.

J:COM Denki/ J:COM DENRYOKU
Click here User

User please click here for procedures, support information, and questions.

UserVarious procedures

If you are considering signing up or adding services

Sign Up information

Check how much your electricity bill will be

electric bill
simulation

J:COM電力に関するお問い合わせ

Contact us by phone (toll free)
0120-848-816
AM 9:00-PM 6:00 [open all year round]

FAQ

What do I need when I apply?

The following information is required to apply. (Please have your electric bill (meter reading slip, etc.) handy.)

  • Switching company name: Name of retail electricity company under contract
  • Current contract type: contract type/plan name in use
  • Subscriber name
  • Switching operator customer number: Customer number of the retail electricity company you are contracted with
  • Supply point identification number: A number that identifies the electricity supply point (22 digits)

Click here for information on how to check the number and contact information for each power company.

Is interior work required when switching to "J:COM Denki/ J:COM DENRYOKU"?

You can switch to "J:COM Denki/ J:COM DENRYOKU" without any interior work *1.

  • It may be necessary to replace the outdoor meter (watt-hour meter) (free of charge).

If you live outside the Hokkaido area and subscribe after April 4, 2024, you will be eligible for "J:COM Denki." If you subscribed before April 4, 2024, or if you live in the Hokkaido area, you will be subscribed to "J:COM Electric Power."

Can I get a contract unless it comes with cable TV?

Anyone who lives within the areas served by the following electric power companies can apply for an electricity-only contract.

  • Hokkaido Electric Power
  • Tohoku Electric Power
  • Tokyo Electric Power Company
  • Kansai Electric Power
  • Chugoku Electric Power
  • Kyushu Electric Power
Are there initial costs such as fees?

There are no initial costs such as fees or construction costs associated with subscribing to "J:COM Denki/ J:COM DENRYOKU."

If you live outside the Hokkaido area and subscribe after April 4, 2024, you will be eligible for "J:COM Denki." If you subscribed before April 4, 2024, or if you live in the Hokkaido area, you will be subscribed to "J:COM Electric Power."

Are there any restrictions on the contract period? Will I be charged a penalty for canceling the contract?

There are no restrictions on the contract period.
You can cancel at any time without penalty.

For customers with long-term contracts that include other J:COM services, individual contract terms will apply.

Is "J:COM Denki/ J:COM DENRYOKU" subject to drastic change mitigation?

"J:COM Denki/ J:COM DENRYOKU" is covered by the government's electricity and gas price mitigation measures program.
This project will end with a discount on electricity bills for usage in May 2024 (meter reading in June 2024, billing in July 2024).
Click here for details

If you live outside the Hokkaido area and subscribe after April 4, 2024, you will be eligible for "J:COM Denki." If you subscribed before April 4, 2024, or if you live in the Hokkaido area, you will be subscribed to "J:COM Electric Power."

all FAQsSee

[Notes]
  • It may be necessary to replace the outdoor meter (watt-hour meter) (free of charge).
  • It may take several weeks to switch.
  • Depending on the fuel cost adjustment amount in your area and the details of your current contract, some applications may not be accepted.
Close

[About the amount including tax]

  • Consumption tax differences may occur due to changes in the consumption tax rounding method under the invoice system.