Use scene

• The app can only be downloaded within Japan.
• To view the camera, you will need a smartphone and the installation of the J:COM HOME app (free). Cannot be viewed on PC or tablet devices. The videos that can be viewed are live videos and past videos recorded on the SD card. However, if you set SD card recording and there is not enough space, the oldest recordings will be erased and new ones will overwrite them.

About J:COM HOME

• To use it, you will need to install the designated app including the J:COM HOME app, use a compatible device (such as a smartphone with Android 6.0 or higher or iOS 12.0 or higher), and create J:COM Personal ID. The communication environment (internet connection environment and wireless LAN connection environment) and communication fees required for use are to be prepared by the customer.
• Installation of the terminal is limited to the address of the subscriber.
• Up to one contract per household.
• If you subscribe to a long-term contract plan, the long-term contract plan fee of 1,480 yen per month (1,628 yen including tax) will be applied.
  If you subscribe other than the above, the monthly fee will be 1,780 yen (1,958 yen including tax).
• The monthly basic charge will be charged from the month following the month that includes the service start date (the day after the terminal is received (7 days after the scheduled arrival date if the terminal is not received)).
• Omakase Support is available from the day after the application date (or the day of installation if construction is involved). This applies to J:COM services to which the customer has a contract. However, depending on the device/terminal, this may not be possible. A travel fee of 4,000 yen (4,400 yen (tax included)) will be required for support visits from the 4th time onward within the same month. *The areas that can be visited are limited to the J:COM area.
• Some connected terminals and peripheral devices may not be compatible. Also, depending on the device, there is a limit on the number of devices that can be connected at the same time. For details, please check J:COM homepage (www.jcom.co.jp).
• The services provided at J:COM HOME will be unavailable during a power outage.
• If a subscriber moves to within J:COM service area, they can continue to use this service. In that case, you will need to transport the device you are already using yourself. If you move outside the J:COM service area, you will not be able to continue using this service.

About the sales terminal (J:COM HOME)

• specification:
  ＜Google Home Mini＞ [Size (approx.)] Diameter 98 x H42mm, [Weight (approx.)] 173g, [Communication method] Wireless LAN (IEEE802.11b/g/n/ac (2.4GHz / 5GHz)), Bluetooth® 4.1 input compatible.
  <Infrared remote control (02)> [Size (approx.)] W45 x H15 x D45mm, [Weight (approx.)] 16g, [Communication method] Wireless LAN (IEEE802.11b/g/n (2.4GHz)).
  ＜Network camera (01) (swivel type)＞ [Size (approx.)] W78 x H105 x D78mm, [Weight (approx.)] 187g (excluding AC adapter), [Communication method] Wireless LAN (IEEE802.11b/g/n (2.4GHz)).
  <Network camera (03) (wide-angle type)> [Size (approx.)] W74 x H121 x D74mm, [Weight (approx.)] 140g (excluding AC adapter), [Communication method] Wireless LAN (IEEE802.11b/g/n (2.4GHz)).
  <Smart Plug (03)> [Size (approx.)] W75 x H38 x D47 mm, [Weight (approx.)] 60 g, [Communication method] Wireless LAN (IEEE802.11b/g/n (2.4 GHz)).
  
• Terminal fee (one-time payment):
  ＜Google Home Mini＞ 6,000 yen (6,600 yen including tax), ＜Infrared Remote Control (02)＞ 6,500 yen (7,150 yen including tax), ＜Network Camera (01) (swivel type)＞ 9,800 yen (10,780 yen including tax), ＜Network Camera (03) (wide-angle type)＞ 7,980 yen (8,778 yen including tax), ＜Smart Plug (03)＞ 2,900 yen (3,190 yen including tax).
• Fees for procedures:
  A contract processing fee of 3,300 yen (tax included) [3,080 yen (tax included) for the Kyushu/Yamaguchi area] is required. If you subscribe to other J:COM services as a new or additional service, you will need to pay basic installation fees.

Display based on the Specified Commercial Transactions Law regarding sales terminals (J:COM HOME (hereinafter referred to as this service))

• About cooling-off:
  
  • The date on which this service starts to be provided (if the application is made at the same time as a new application for the specified J:COM service, the date on which you receive the "Information on contract contents (written document after contract conclusion)" issued separately by our company, after signing up for this service) If you are purchasing only the device, please notify us in writing or electromagnetic record by 8 days from the date of receipt of the full text of the "Display based on the Specified Commercial Transactions Law" given at the time of contract. You can cancel the contract.
  • When canceling the preceding paragraph, you will need to return the delivered device. If you cannot return the terminal, you will be required to pay the terminal fee.
  • We will bear the shipping costs for returning the device.
• Operator's responsibility:
  The manufacturer's warranty period is 12 months starting 9 days after the warranty issue date. Please contact J:COM for repair/replacement. The warranty for Google Home Mini is provided by Google, so please check the contents of "Google Home​ ​Mini Warranty - Japan" on the individual box of Google Home Mini.
• Merchant Responsibilities:
  The seller's liability for defects and defaults related to this product is limited to the warranty provided by the manufacturer of this product.
• For customers who request it, we will separately send a document or electronic data containing the full text of the display based on the Act on Specified Commercial Transactions.

[J:COM HOME Security Camera Pack (hereinafter referred to as this service)]

• Internet connection required.
• Services for single-family homes. It may not be available depending on the condition of the building. The number of units contracted is up to 9 units per contract. Basic construction cost: 10,780 yen (tax included)/unit. Additional costs may occur depending on the building structure and work content. Additionally, the customer is responsible for the electricity charges incurred to operate this service.
• After completing the contract procedure, it may take several months before you can start using the service.
• Regardless of whether the operation of this service is normal or abnormal, J:COM is not responsible for any damage caused in the event of a crime or accident.

[Installed equipment]

• Viewer app:
  Using our app "J:COM HOME app", you can view live broadcasts and past recordings saved on an SD card via the network. *To use this service, you need to install J:COM HOME app, have a compatible device (Android 7.0 or higher or iOS 15.0 or higher smartphone), and create a J:COM personal ID. Customers are responsible for the communication environment (internet connection environment), communication costs, and the purchase of a router if there are not enough LAN ports.
• Camera settings, etc.:
  [Resolution (both live/recording)] 2 million pixels (maximum 1920 x 1080 full HD image quality) [Frame rate] Maximum 30 frames/sec [Recording method] Recording starts triggered by motion detection by sensor (number of pixels is longer than trigger time) (Save recording including seconds of past time) or start recording by operating the app. *Recorded video may be lost due to replacement or formatting of recording media due to failures, etc. *Conditions such as adopted camera models, specifications, and available OS are subject to change without notice.

[Indication based on the Specified Commercial Transaction Law regarding use]

• About cooling off:
  1. You can cancel the contract for this service by notifying us in writing or electronically by the day 8 days have passed from the date of installation work. 2.If the device has already been delivered to the customer, we will bear the cost of terminating this service.
• For customers who request it, we will separately send a document or electronic data containing the full text of the display based on the Act on Specified Commercial Transactions.

please note

• Construction costs/fees/initial costs, etc. are required for use/cancellation of each service and service changes.
• Images, screens, and illustrations are images. Colors and screens may differ from the actual product.
• It may not be available depending on your address or building.
• Company names, product names, and service names are registered trademarks or trademarks of each company. Includes some pending applications.
• Google and Google Home Mini are trademarks of Google LLC.

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