New customers
New Customers
Contact us online
New Customers
0120-989-970
AM9:00-PM6:00 (Open all year round)
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and prices
Some properties offer free
or discounted options!
New customers
phone call
050-3092-3161
9:00 a.m. - 6:00 p.m. [Closed all year round] / Available translations
신청·문의
050-3092-3161
AM9:00-PM6:00【연중무휴】／통역 있음
Ứng dụng / Yêu cầu
050-3092-3161
AM9:00-PM6:00【mở cửa quanh năm】／có phiên dịch
Solicitação/Consultas
050-3092-3161
AM9:00-PM6:00【aberto todo o ano】／com intérprete
Click here for Internet plans
and prices
Some properties offer free
or discounted options!
Delight
Seamless throughout the whole house.
for a seamless connection anywhere in the house
-
Equipped with AI for stable service at all times -
Seamlessly connect, even with multiple devices -
Expanded Wi-Fi coverage with routers
for a seamless connection anywhere in the house
Click here for Internet plans
and prices
Click here for Internet plans
and prices
Price
Great value and comfort.
- Apartments
- Houses
Next-generation AI Wi-Fi included
WEB Gentei Start Wari applies, starting from 5,258 yen/month from the 4th month. 2-year contract, automatically renewed. Cancellation during the contract period will incur a cancellation fee.
Discount details
WEB Gentei Start Wari
Total discount of 15,774 yen (tax included)
Cashback
10,000 of yen
Cashback
Basic construction cost is actually 0 yen
total amount 23,760 circle (tax included) but
Substantial 0 circle! *
The monthly fee for the applicable plan will be deducted by the amount equivalent to the basic installation fee installment payment (<If TV is included> 1,800 yen (1,980 yen (incl. tax)) x 24 months, <If TV is not included> 900 yen (990 yen (incl. tax)) x 24 months) (same applies when the basic installation fee is paid in one lump sum).
If you cancel during the discount period, the discount will end (you will pay the remaining installments in one lump sum).
<If you install the equipment yourself> 3,000 yen (3,300 yen (incl. tax)) will be free.
- WEB Gentei Start Wari applies. From the 4th month onwards, 5,258 yen (tax included)/month. 2-year contract, automatically renewed. Cancellation during the contract period will incur a cancellation fee.
- WEB Gentei Start Wari application conditions are here
- Cashback conditions apply here
- Click here for basic construction cost 0 yen application conditions
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Savings calculator
Function
High performance,
stress free.
Functions that provide a seamless Wi-Fi environment
Video “AI-based Wi-Fi” J:COM NET
play time 1min 53sec
AI-based Wi-Fi
Automatic connection to the
best Wi-Fi for every device.
Equipped with AI, the more you use it, the better it gets!
AI determines connection status
and supports more optimal connections.
Expand your
AI-based Wi-Fi range
by adding more routers (Mesh Wi-Fi)
Expand your Wi-Fi area with a simple installation
The network connects
like a mesh.
More bandwidth and even more speed
Since the 2 lanes increased to 3,
your connection remains smooth, even if there’s a lot of data.
*When connecting to Wi-Fi via Mesh Wi-Fi Routers.
Click here for details on signing up
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and prices
Click here for Internet plans
and prices
3 easy steps
to start using the service in as little as 4 days *2
You can even install
it yourself whenever!※3※4
here
Use J:Com’s app for even more convenience!
-
you can do all this with the app! - ・Check the service status of connected devices
・You can also set up access privileges, etc.
[Notes]
- WEB Gentei Start Wari applies. From the 4th month onwards, 5,258 yen (tax included)/month. 2-year contract, automatically renewed. Cancellation during the contract period will incur a cancellation fee.
- It may not be possible to meet the desired schedule depending on the contract details and congestion.
- You need to install the MY J:COM app to check the installation procedure.
- You may not be able to use it depending on the building you live in or the contents of your contract. Please contact us for more information.
- Communication speed may decrease depending on the usage environment and device used.
- To use Wi-Fi, you need a device such as a computer, smartphone, or tablet that supports the standard.
[About high-performance Wi-Fi]
- To use, you need to subscribe to a service specified by J:COM.
- IEEE802.11a/b/g/n/ac standard. (J:COM NET Hikari (N) is IEEE802.11a/b/g/n/ac/ax). To achieve the communication speeds based on the technical standards compatible with 10G/5G, it is necessary to connect the compatible device (10GBASE-T) and ONU with a wired LAN (Category 6A, 6e or higher). Cannot be used in conjunction with commercially available wireless repeaters.
- You can sign up for up to 4 additional routers.
- Some apartment complexes, J:COM In My Room properties, and UR rental housing do not currently provide high-performance Wi-Fi modems.
- A subscription to "J:COM NET 320M plan" or above is required. Also, depending on your contract, you may be required to replace your modem (for a fee).
[J:COM NET Hikari 10G/5G/1G course]
- ONU's Wi-Fi standards are IEEE802.11b/g/n, 11a/n/ac (wave2).
- The maximum communication speed that can be used by one terminal device according to technical standards is approximately 1.7Gbps when connected wirelessly.
[J:COM NET Hikari 10G/5G Plan on au Hikari]
- ONU's Wi-Fi standard is IEEE802.11a/b/g/n/ac/ax Draft (Wi-Fi certified).
- The maximum communication speed that can be used by one terminal device according to technical standards is approximately 4.8Gbps when connected wirelessly.
Click here for Internet plans
and prices
Click here for Internet plans
and prices
