Medical treatment on TV
New users
User Registration
Download the app
Downloadthe user registration app.
Contact us by phone
(Free call)
0120-934-970
9:00-18:00 [Open all year round]
overview
To receive medical consultations via television, you need to subscribe to J:COM LINK.
If you are J:COM LINK User, you can use the service to receive medical consultations on your TV by purchasing and installing a webcam.
You can receive Telemedicine from your home TV. *
There is no need for travel or waiting time.
We also provide telephone support for equipment setup and operation.
- Available if the doctor determines that Telemedicine is possible.
- Diagnosis and prescription may be difficult. For more information, please contact your medical institution.
New users
User Registration
Download the app
Downloadthe user registration app.
Contact us by phone
(Free call)
0120-934-970
9:00-18:00 [Open all year round]
Steps to start using the service
If you are using this on a TV, please do so in advance.
Please check if your area is within our service area.
Check coverage areas
User Registration
Preparation of necessary equipment
Installation/setting
Medical treatment with smartphone
Those who wish
You can even take a medical examination using your smartphone!
First, download the MY J:COM app!
New users
User Registration
Download the app
Downloadthe user registration app.
Contact us by phone
(Free call)
0120-934-970
9:00-18:00 [Open all year round]
FAQ
- What are the benefits of Telemedicine?
-
You can receive a medical examination from your home via your smartphone or TV screen without having to go to a medical institution.
There is no waiting time in the hospital, so it is recommended for people who are worried about secondary infection or for busy people. - Can anyone use it?
-
Anyone can use this service by registering for "J:COM Telemedicine".
However, Telemedicine can only be provided if the doctor determines that Telemedicine are possible.
- How do I register to use Telemedicine?
-
<When registering from the MY J:COM app>
Select "Telemedicine" from the app top screen and register from "Telemedicine registration".<If registering via PC (WEB)>
Please register using this web form.<Registering by phone>
0120-934-970
9:00-18:00 [Open all year round]- If you wish to receive a medical examination on TV and do not have J:COM LINK contract, please register by phone.
- With one registration, you can use it on both your smartphone and TV.
[About the amount including tax]
- The listed amounts include tax unless otherwise specified.
- Consumption tax differences may occur due to changes in the consumption tax rounding method under the invoice system.
- J:COM Top
- Our Service
- J:COM Telemedicine
- Medical treatment on TV

