Find the perfect
plan for you
Some properties offer free or discounted options!
New customers
phone call
050-3092-3161
9:00 a.m. - 6:00 p.m. [Closed all year round] / Available translations
신청·문의
050-3092-3161
AM9:00-PM6:00【연중무휴】/통역 있음
Ứng dụng / Yêu cầu
050-3092-3161
AM9:00-PM6:00【mở cửa quanh năm】/có phiên dịch
Solicitação/Consultas
050-3092-3161
AM9:00-PM6:00【aberto todo o ano】/com intérprete
Find the perfect
plan for you
Some properties offer free or discounted options!
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Why you should use J:COM TV?
Plans & Pricing
A complete lineup to suit everyone’s interests
Great pricing!
You can save money by combining your TV with other services.
You can also use smartphones, electricity, Landline, and gas.
- Apartments
- Houses
Plans & pricing |
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For those who want to enjoy video streaming
with hand-picked specialty channels and Paramount + 42+ channels
Smart OTOKU Plan
4,368 yen per month for 6 months * (tax included) |
Enjoy Netflix and
channel packs Flex plan 26+ channels
Smart OTOKU Plan Flex
4,368 yen per month for 6 months * (tax included) |
Choose whatever genre you want
with the best value for your money! You can choose 8 packs
Smart OTOKU Plan Select
1,970 yen per month for 6 months * (tax included) |
Enjoy Netflix
on your big-screen TV J:COM LINK mini
Smart OTOKU NET Plan
2,390 yen per month for 6 months * (tax included) |
Effective monthly fee for 6 months when applying the WEB Gentei Start Wari/WEB Toku (QUO card pay of 6,000 yen) in the Kanto area.
Plans & pricing |
---|
For those who want to enjoy video streaming
with hand-picked specialty channels and Paramount + 42+ channels
Smart OTOKU Plan
3,928 yen per month for 6 months * (tax included) |
Enjoy Netflix and
channel packs Flex plan 26+ channels
Smart OTOKU Plan Flex
3,928 yen per month for 6 months * (tax included) |
Choose whatever genre you want
with the best value for your money! You can choose 8 packs
Smart OTOKU Plan Select
4,082 yen per month for 6 months * (tax included) |
Enjoy Netflix
on your big-screen TV J:COM LINK mini
Smart OTOKU NET Plan
2,390 yen per month for 6 months * (tax included) |
Effective monthly fee for 6 months when applying the WEB Gentei Start Wari/WEB Toku (QUO card pay of 6,000 yen) in the Kanto area.
Click here for more detailed prices
Why you should use J:COM TV?
- Reason 1
-
Great channels,
online videos
and a variety of content!
- Reason 2
Enjoy your favorite shows
and videos!
- Reason 3
Easy-to-use voice-control
on the remote!
- Reason 4
Never miss a show anywhere, anytime
with your smartphone or tablet!
Find the perfect plan for you
Find the perfect plan for you
Customer feedback
If you are considering signing up or adding services
Sign Up information
Find the perfect
plan for you
Some properties offer free or discounted options!
If you are considering signing up or adding services
Sign Up information
New customers
phone call
050-3092-3161
9:00 a.m. - 6:00 p.m. [Closed all year round] / Available translations
신청·문의
050-3092-3161
AM9:00-PM6:00【연중무휴】/통역 있음
Ứng dụng / Yêu cầu
050-3092-3161
AM9:00-PM6:00【mở cửa quanh năm】/có phiên dịch
Solicitação/Consultas
050-3092-3161
AM9:00-PM6:00【aberto todo o ano】/com intérprete
Find the perfect
plan for you
Some properties offer free or discounted options!
FAQ
- What programs can I watch?
-
J:COM TV offers three plans to choose from. "J:COM TV Shin Standard" allows you to enjoy J:COM's video streaming with carefully selected specialty channels and Paramount+, which has arrived in Japan for the first time. "J:COM TV Flex" is a set of Netflix, Disney+, and specialized channels. We offer “J:COM TV Select,” which allows you to choose one of the 8 packs of channels you want to watch, as well as plans tailored to your needs.
Top screen image
- Can I watch on multiple TVs?
-
If you are signing up for J:COM TV for the first time, or if you are currently using a service other than J:COM TV and are signing up for J:COM TV additionally, you will receive terrestrial digital/ BS digital TV on your TV in your home. We will provide up to 3 dedicated set-top boxes (Smart J:COM Box) free of charge.
- CS broadcasts cannot be viewed using the free additional TV tuner device.
- If you would like to watch CS broadcasts on multiple TVs, please contact us via chat or phone.
- Can I record programs?
-
Programs can be recorded through the TV tuner equipment installed by J:COM. By connecting an external HDD or external recorder device, you can record up to 2 programs.
- Do I need a TV antenna?
-
There’s no need to install a TV antenna to use the J:COM TV service.
Broadcasts are received in bulk at J:COM and delivered directly to each home via cable line. By bringing a cable line into your home, you can watch terrestrial and satellite broadcasting (BS/CS) programs without installing an antenna.
At J:COM, you can also enjoy 4K broadcasting (BS/CS) with just one cable.To watch 4K broadcasts, you will need to use a designated tuner and a 4K-compatible TV that supports HDMI2.0/HDCP2.2 standards.
- Are there any video viewing services other than TV broadcasts?
-
At J:COM, in addition to TV broadcasting, you can enjoy four video streaming services on your big TV screen.
- J:COM STREAM (unlimited viewing) is a video service that allows unlimited viewing in a wide range of genres such as movies, dramas, anime, and variety shows for a fixed price.
- Netflix, the world's largest online streaming service *
- "Disney Plus" allows you to enjoy unlimited viewing of masterpieces, popular films, and originals from Disney, Pixar, Marvel, Star Wars, National Geographic, and stars. *
- “DAZN” is a service that allows you to watch various domestic and international sports videos as live broadcasts or missed broadcasts. *
- This is a separately paid service (registration required).
- Can you configure the initial settings for me?
-
During installation, we will not only check the connection with your TV, remote control settings and recording settings, and check the operation of internet videos, but also provide information on how to use it.
- I want to know about the support content after joining.
-
We offer a wide range of contact methods, from inquiries by phone or chat to guidance on our homepage with support information. In addition, by subscribing to Enkaku Support (550 yen per month (tax included)), you can receive remotely operated support from an operator.
Topics
-
2023.10.04
Introducing J:COM TV Shin Standard, where you can enjoy carefully selected specialized channels and Paramount +! Click here for details
- The number of channels includes terrestrial digital broadcasting and BS digital broadcasting that can be viewed via the dedicated tuner provided.
[J:COM LINK]
- To use, you need to subscribe to a service specified by J:COM.
- Depending on your contract plan and usage environment, this service may not be available.
- Available for properties that support interactive services.
- External hard disks that can be connected are limited to those up to 6TB.
[J:COM LINK app for smartphones and tablets]
- To use each app, you will need an internet connection, download the specified app, and pre-configure J:COM LINK itself. In addition, the "J:COM STREAM" app requires a J:COM Personal ID. Customers are responsible for the service charges required for use (only for the "J:COM STREAM" app, "J:COM MOBILE A Plan" does not use data communication charges).
- This service may not be available depending on the subscribed plan, connected terminal, connectivity settings, etc.
- 4K broadcasts/movies cannot be viewed or purchased.
- The number of devices that can be used for simultaneous viewing varies depending on the user environment and viewing method.
- Only for use within Japan.
- There are some broadcasts and movies that are not compatible with viewing outside the home via the app.
[About “J:COM STREAM” app]
- Recording not possible.
- As a general rule, the viewing period for downloaded movies is 48 hours.
- Android and the Android logo are trademarks of Google LLC.
- Google and the Google logo are trademarks of Google LLC.
- Google and Google Assistant are trademarks of Google LLC.
- Google Play and the Google Play logo are trademarks of Google LLC.
- YouTube and the YouTube logo are trademarks of Google LLC.
- "Netflix" is a registered trademark of Netflix, Inc.
- “DAZN” is a trademark or registered trademark of DAZN Ltd.
- Amazon, Prime Video, and all related logos are trademarks of Amazon.com, Inc. or its affiliates.
- AbemaTV and the AbemaTV logo are registered trademarks of AbemaTV Co., Ltd.
- TELASA is a trademark or registered trademark of TELASA Corporation.
- Paravi and the Paravi logo are trademarks or registered trademarks of Premium Platform Japan Co., Ltd.
- Dolby, Dolby Atmos, Dolby Audio and the double D symbol are trademarks or registered trademarks of Dolby Laboratories.
- Other company and product names mentioned are trademarks or registered trademarks of each company. Including some applications currently in progress.
[About the amount including tax]
- Consumption tax differences may occur due to changes in the consumption tax rounding method under the invoice system.
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