J:COM TV Flex

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phone call
050-3092-3161
9:00 a.m. - 6:00 p.m. [Closed all year round] / Available translations

신청·문의

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050-3092-3161
AM9:00-PM6:00【연중무휴】/통역 있음

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J:COM TV
flex
with Netflix

Netflix
or

J:COM TV
flex
with Disney+

Disney Plus

© 2024 Disney

+

 

26ch or more, you can choose the pack of the genre you want to watch from A B!

Channels that can be viewed in AB

BS digital broadcasting *1 / 4K broadcasting *2

great benefits

Disney plus
Enjoy up to 3 months free

J:COM TV Flex with Disney+ is not eligible for "Disney Plus 3 Months Free".

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Rate plan

Basic charge

flex 5,522 yen per month
(6,074 yen including tax)

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Kanto area (apartment housing)

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地デジ 地デジ・BS
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地デジ 地デジ・BS
ネット
10G + Wi-Fi 10G 5G + Wi-Fi 5G 1G + Wi-Fi 1G 320M + Wi-Fi 320M 120M + Wi-Fi 120M 40M + Wi-Fi 40M 12M + Wi-Fi 12M 1M + Wi-Fi 1M
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31
テレビ
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スタンダード
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セレクト スタンダードプラス
60ch以上
オンデマンド + 地デジ フレックス
26ch以上
地デジ 地デジ・BS
ネット
10G + Wi-Fi 10G 5G + Wi-Fi 5G 1G + Wi-Fi 1G 320M + Wi-Fi 320M 120M + Wi-Fi 120M 40M + Wi-Fi 40M 12M + Wi-Fi 12M 1M + Wi-Fi 1M
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さらに最強ヤング割適用で
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割引適用(*** *** (税込)

さらにQUOカードPay6,000円分
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さらに最強ヤング割適用で
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割引終了後(*** ***(税込)

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Notes regarding fees, discounts, etc.

[J:COM NET Hikari]

J:COM NET Hikari will be provided to apartment complexes after December 7, 2023. Internet speeds vary depending on area. The serviced areas are gradually being expanded. Offered via either "J:COM NET Hikari on au Hikari (houses only, outside Kansai area)" / "J:COM NET Hikari" / "J:COM NET Hikari (N)" (unavailable in some areas) ).

[J:COM NET 1G Plan]

1G internet service with standard Wi-Fi equipment provided through cable TV lines.
Click here for details

[Construction costs]

  • A separate contract administration fee of 3,300 yen (tax included) [3,080 yen (tax included) in the Kyushu/Yamaguchi area] is required.
    Click here for details

[Price display]

  • The displayed charges are calculated from the month following the completion of installation work. However, student discounts and U26 discounts for newcomers to the workforce are calculated from the month the installation work is completed.
  • The month when installation is completed will be pro-rated.

[Smart OTOKU Plan/Smart OTOKU Flex/Smart OTOKU Plan Select/Smart OTOKU NET

  • About discounts
    Actual monthly fee = Normal monthly fee - WEB Gentei Start Wari - Actual 1,000 yen (WEB benefit QUO card Pay 6,000 yen ÷ 6 months)
    Click here for WEB Gentei Start Wari conditions.  Click here for WEB Toku conditions
  • WEB Gentei Start Wari discounts the monthly usage fee starting from the month after the completion of installation work.
  • J:COM TV, J:COM NET, J:COM GAS included in each plan (including Smart OTOKU Plan Mini and Smart OTOKU Plan Select (TV + PHONE)) requires a long-term contract of 2 years (1 year for apartment complexes). In addition, the "Smart MOTTO OTOKU Plan" requires a long-term contract of 3 years (2 years for apartment complexes).

[Saikyo Young Wari]

  • Starting from the month following the completion of J:COM NET installation work, a six-month discount will be applied to the J:COM NET monthly usage fee.
  • After the discount period ends, the monthly usage fee applicable to "Seishun 22 Wari / 26 Wari" will automatically continue.
    Click here for applicable conditions

[Seishun 22 Wari]

  • The discount is valid for 48 months including the month of installation.
  • For the month in which installation is completed, the discounted monthly fee will be deducted from the monthly fee calculated on a daily basis.
    Click here for applicable conditions
  • In some areas, the monthly usage fee may be different after the discount ends.

[Seishun 26 Wari]

  • The discount is valid for 48 months including the month of installation.
  • For the month in which installation is completed, the discounted monthly fee will be deducted from the monthly fee calculated on a daily basis.
    Click here for applicable conditions
  • In some areas, the monthly usage fee may be different after the discount ends.
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Viewable channels and online videos

Recommended program distribution pickup

Netflix

The world's largest online streaming service!
Unlimited viewing of award-winning works, topical works, and original works that can only be seen on Netflix!

Disney Plus

Unlimited viewing of masterpieces, popular works, and original works from Disney, Pixar, Marvel, Star Wars, National Geographic, and stars.

ディズニープラス

SHOGUN 将軍

ディズニープラスで独占配信中

ディズニープラス

SAND LAND: THE SERIES

3月20日よりディズニープラスで独占配信

ディズニープラス

BTS Monuments: Beyond The Star

ディズニープラスで独占配信中

ディズニープラス

マーベルズ

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ディズニープラス

スター・ウォーズ:バッド・バッチ

ディズニープラスで独占配信中

ディズニープラス

HIDEO KOJIMA: CONNECTING WORLDS

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ディズニープラス

ザ・クリエイター/創造者

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ディズニープラス

インディ・ジョーンズと運命のダイヤル

ディズニープラスで見放題独占配信中

ディズニープラス

マイ・エレメント

ディズニープラスで見放題独占配信中

ディズニープラス

ロキ シーズン2

ディズニープラスで独占配信中

© 2024 Disney and its related entities ©Bird Studio/Shueisha ©SAND LAND Production Committee
© 2024 BIGHIT MUSIC & HYBE. © 2024 MARVEL © 2024 & TM Lucasfilm Ltd.
PlayStation Production presents / in association with KOJIMA PRODUCTIONS Co.,Ltd.©2024 Sony Interactive Entertainment LLC
© 2024 20th Century Studios. © 2024 Lucasfilm Ltd. & TM. All Rights Reserved. © 2024 Disney/Pixar

Specialized channel

You can enjoy specialized channels of various genres!

channel lineup

Can be seen on J:COM TV Flex
Introducing the channel

  • A Sports, general entertainment, music
  • B Movie/ Drama/Anime /Documentary
  • sports
  • music
  • entertainment
    Variety
    Comprehensive
  • movie
  • TV drama
  • Hobbies
  • news

Sports

Sky A
Sky A

Hanshin Tigers broadcast all year round! Golf, table tennis, soccer, basketball, bowling, climbing, fishing, and more.

channel image

今月の注目番組

recommended works
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GAORA SPORTS HD
GAORA SPORTS HD

Professional baseball, professional wrestling, American football, men's and women's tennis, volleyball, etc. You can also enjoy Yoshimoto's comedy.

channel image

今月の注目番組

recommended works
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Golf Network
golf network

Japan's only channel specializing in golf that delivers everything from domestic and international tour broadcasts to original programs!

channel image

今月の注目番組

recommended works
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NitteleG+ HD
NitteleG+ HD

Full live coverage of all games hosted by the giants, MotoGP, Noah, NFL NTV special sports, and news commentary from the Yomiuri Shimbun.

channel image

今月の注目番組

recommended works
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J SPORTS 1 HD
J SPORTS 1 HD

Professional baseball (Hiroshima/Rakuten), rugby, skiing, table tennis, badminton, etc.

channel image

今月の注目番組

recommended works
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J SPORTS 2 HD
J SPORTS 2 HD

Full coverage of professional baseball (Chunichi/Rakuten), premier, ICC, high school basketball, etc.

channel image

今月の注目番組

recommended works
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J SPORTS 3 HD
J SPORTS 3 HD

Professional baseball (Orix/Rakuten), MLB, motors, jumping, WWE and Judo

channel image

今月の注目番組

recommended works
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Sports Live+
Sports Live +

Focusing on live broadcasts of professional baseball "Fukuoka SoftBank Hawks" sponsored games, we will deliver sports broadcasts such as overseas soccer, domestic soccer, and B league!

channel image

今月の注目番組

recommended works
see more

music

Music and Live! Space Shower TV HD
Music and Live! Space Shower TV HD

Japan's largest music channel covering a wide range of genres, from Japanese music to Western blockbuster tunes!

channel image

今月の注目番組

recommended works
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MTV HD
MTV HD

One of the world's largest music and entertainment channels watched in over 160 countries.

channel image

今月の注目番組

recommended works
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Kayo Pops Channel
Kayo Pops Channel

An adult music channel that delivers a carefully selected lineup of enka and popular songs.

channel image

今月の注目番組

recommended works
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General entertainment and variety

MONDOTV HD
MONDOTV HD

Entertainment, Idols, Mahjong, Pachi & Slot, Cinema, MONDO TV for obsessed men

channel image

今月の注目番組

recommended works
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TV Asahi Channel 1
TV Asahi Channel 1

An entertainment channel full of super popular programs such as "Buddy", "Doraemon", and "Crayon Shin-chan"!

channel image

今月の注目番組

recommended works
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Fuji Television ONE Sports/Variety
Fuji Television ONE Sports/Variety

Games hosted by Tokyo Yakult, "Professional Baseball News", and much-talked-about original variety!

channel image

今月の注目番組

recommended works
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Fuji TV TWO Drama/Anime
Fuji TV TWO Drama/Anime

Full live coverage of all games hosted by Saitama Seibu! Plenty of broadcasts such as Fuji TV dramas and One Piece!

channel image

今月の注目番組

recommended works
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Nittele plus Drama/Anime, music live
Nittele plus Drama/Anime, music live

Drama/Anime, Sports/Variety, music... Full of NTV programs, from new releases to masterpieces!

channel image

今月の注目番組

recommended works
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TV Asahi Channel 2
TV Asahi Channel 2

Figure skating, New Japan Pro-Wrestling, soccer, swimming, masterpiece animation, drama and suspense are also being broadcast!

channel image

今月の注目番組

recommended works
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movie

V☆PARADISE
V☆PARADISE

V-cine, treasure, mahjong, pachi & slot, gravure, and variety shows that "adults want to see" are here.

channel image

今月の注目番組

recommended works
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TV drama

TBS Channel 1: Latest Dramas, Music, and Movies
TBS Channel 1: Latest Dramas, Music, and Movies

Full of TBS popular programs! "Escape Shame", "Gibo Musu", "Hajikoi", "Toki", "Mito Komon", AKB48 Group & Nogizaka46 & Hinatazaka46 Original Variety, Live Music, New Anime & Special Effects, Movies, Korean Dramas & K-POP!

channel image

今月の注目番組

recommended works
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TBS Channel 2: Classic Drama, Sports, Anime
TBS Channel 2: Classic Drama, Sports, Anime

Thoroughly support Yokohama DeNA even in the professional baseball off-season! Sports such as figure skating and boxing! From Kinpachi-sensei, School Wars, and other masterpiece dramas and period dramas, to 2.5-dimensional stage performances, popular voice actor specials, and anime, all at once!

channel image

今月の注目番組

recommended works
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Hobbies

Go/Shogi Channel
Go/Shogi Channel

The official shogi game "Ryuseisen", "Docomo Cup Women's Kiseisen", shogi "Gingasen", lectures that are immediately useful for practice, dan grade certification, game record commentary for major title games, and more content.

channel image

今月の注目番組

recommended works
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Fishing Vision HD
Fishing Vision HD

The only fishing channel in Japan where you can watch all kinds of fishing.

channel image

今月の注目番組

recommended works
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news

TBS NEWS
TBS NEWS

Deliver the latest news every day with emphasis on live & breaking news!

channel image

今月の注目番組

recommended works
see more

CNNj
CNNj

The world's largest news station. The latest international news is broadcast daily in two languages from 7:00 a.m. to 1:00 a.m.

channel image

今月の注目番組

recommended works
see more

Nippon TV News 24 HD
Nippon TV News 24 HD

A news channel delivered by Nippon Television. Breaking news that is faster than anywhere else is the "selling" of this channel. From this season, all official games hosted by Chiba Lotte will be broadcast.

channel image

今月の注目番組

recommended works
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Nikkei CNBC
Nikkei CNBC

The world's largest 24-hour channel specializing in economics, making full use of the know-how of CNBC in the United States and the coverage capabilities of Nihon Keizai Shimbun.

channel image

今月の注目番組

recommended works
see more

  • movie
  • TV drama
  • anime kids
  • entertainment
    Variety
    Comprehensive
  • documentary
  • news

movie

Movie Plus
Movie Plus

Hollywood blockbusters and world masterpieces one after another. The largest movie channel in Japan with the number of distribution households.

channel image

今月の注目番組

recommended works
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WOWOW Plus Movies, TV Dramas, Sports, Music
WOWOW Plus Movies, TV Dramas, Sports, Music

A channel specializing in masterpieces that broadcasts carefully selected movies and dramas.

channel image

今月の注目番組

recommended works
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The Cinema HD
The Cinema HD

A channel specializing in Western movies that delivers full of the charm of movies, focusing on Hollywood works, topical works, masterpieces, and cult works.

channel image

今月の注目番組

recommended works
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Movie/ChannelNECO-HD
Movie/ChannelNECO-HD

Not only Nikkatsu movies, but also plenty of Japanese movies from topical works to masterpieces by Japanese film companies. Full of drama and anime!

channel image

今月の注目番組

recommended works
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Japanese movie specialty channel HD
Japanese movie specialty channel HD

I like movies more. All the fun of Japanese movies, from the latest to timeless masterpieces!

channel image

今月の注目番組

recommended works
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Jidaigeki specialty channel HD
Jidaigeki specialty channel HD

Broadcasting only period dramas 365 days a year! From nostalgic masterpieces to the latest, 10 major TV series appear every day!

channel image

今月の注目番組

recommended works
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TV drama

Dlife
Dlife

We deliver the strongest entertainment at the fastest speed, such as popular dramas that are being broadcast in the prime time in the United States and variety programs that are popular around the world.

channel image

今月の注目番組

recommended works
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Channel Ginga: Historical dramas, Mystery dramas, Music shows
Channel Ginga: Historical dramas, Mystery dramas, Music shows

Full of adult programs such as Japan's first world history drama, Seicho Matsumoto suspense, nostalgic hit songs, etc.

channel image

今月の注目番組

recommended works
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Home drama channel HD Korean wave, period drama, domestic drama
Home drama channel HD Korean wave, period drama, domestic drama

Full of "Korean style and flower style"! Broadcast with Japanese subtitles. A full lineup of domestic dramas and period dramas.

channel image

今月の注目番組

recommended works
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Women’s Channel♪LaLa TV
Women’s Channel♪LaLa TV

From Hallyu & K-POP, Takarazuka Revue, foreign dramas, Hollywood movies to beauty and cooking♪ Carefully selected entertainment media

channel image

今月の注目番組

recommended works
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family theater HD
family theater HD

AKB48, the occult, voice actors, cosplay, drama, anime, special effects... Fill you with unknown fun!

channel image

今月の注目番組

recommended works
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action channel
action channel

Blockbuster hits with high viewer ratings in the United States and topical works that were first broadcast in Japan are on air 24 hours a day! Foreign dramas on AXN!

channel image

今月の注目番組

recommended works
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Mystery channel
mystery channel

From dramas, movies, documentaries to the latest publication information, a broadcast station specializing in mystery that delivers the "mysteries" of the world.

channel image

今月の注目番組

recommended works
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Asia Dramatic TV
Asia Dramatic TV

A lot of popular Korean style and flower style! A full range of Korean dramas are always on the air. Full of popular K-POP and variety!!

channel image

今月の注目番組

recommended works
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anime kids

Animax HD
Animax HD

Broadcast all genres of anime 24 hours non-stop! If you want to watch anime, Animax.

channel image

今月の注目番組

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Kids Station HD
Kids Station HD

Anime such as "Pocket Monsters", "NARUTO", "Lupin the 3rd", etc. is perfect at Kids Station!

channel image

今月の注目番組

recommended works
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Cartoon Network HD International/Japanese anime
Cartoon Network HD International/Japanese anime

Anime from all over the world is here! From timeless masterpieces to the latest, we are broadcasting domestic and foreign anime.

channel image

今月の注目番組

recommended works
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Disney channel hd
Disney channel hd

Full of content unique to Disney, such as movies, animations, dramas, informational variety shows, and more!

channel image

今月の注目番組

recommended works
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Disney Junior
Disney Junior

Broadcast animations featuring Disney characters and programs that support children's education and growth in both Japanese and English. Parents and children can enjoy watching it together.

channel image

今月の注目番組

recommended works
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General entertainment and variety

KBS WORLD HD
KBS WORLD HD

The latest dramas and real-time news introduce the whole of deep Korea.

channel image

今月の注目番組

recommended works
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documentary

History Channel Japanese/World History & Entertainment
History Channel Japan / World History & Entertainment

High-quality content on a variety of themes. Japan's only historical entertainment channel.

channel image

今月の注目番組

recommended works
see more

National Geographic
National Geographic

Curiosity knows no limits. National Geographic will continue to challenge the "unknown" that lies beyond.

channel image

今月の注目番組

recommended works
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Discovery channel
Discovery Channel

The world's largest documentary channel distributed in 39 languages in 180 countries around the world

channel image

今月の注目番組

recommended works
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Animal planet
Animal Planet

More family, animal power. A channel specializing in animals, from pets to wild animals, being distributed in over 160 countries around the world.

channel image

今月の注目番組

recommended works
see more

news

TBS NEWS
TBS NEWS

Deliver the latest news every day with emphasis on live & breaking news!

channel image

今月の注目番組

recommended works
see more

CNNj
CNNj

The world's largest news station. The latest international news is broadcast daily in two languages from 7:00 a.m. to 1:00 a.m.

channel image

今月の注目番組

recommended works
see more

Nikkei CNBC
Nikkei CNBC

The world's largest 24-hour channel specializing in economics, making full use of the know-how of CNBC in the United States and the coverage capabilities of Nihon Keizai Shimbun.

channel image

今月の注目番組

recommended works
see more

Other channels
(Both A and B can be viewed)

BS digital broadcasting

・NHK BS *3 ・BS Nippon Television ・BS Asahi ・BS-TBS ・BS TV Tokyo ・BS Fuji ・BS11 Eleven ・BS12 Twelve ※4 ・BS Shochiku Tokyu ・BS Yoshimoto

4K broadcast *2

BS digital broadcasting ・NHK BS Premium 4K ・BS Nippon TV 4K ・BS Asahi 4K ・BS-TBS 4K ・BS TV Tokyo 4K ・BS Fuji 4K
cable digital
(CS broadcast)
・satonoka 4K ・Shop channel 4K ・4K QVC

Specialized channel

・NHK World JAPAN・Shop Channel・QVC・Jewelry☆GSTV・Shop Channel Plus

original

・J:Tele ・ J:COM Channel ・ J:COM Premier Channel

NHK satellite broadcasting (BS1, BS Premium, BS4K) will be reorganized on December 1, 2023, and will be broadcast on the following two waves.
"NHK BS"/"NHK BS Premium 4K"

  • "NHK BS" will continue to broadcast many of the programs broadcast on BS1 and BS Premium.
  • From December 1st, the channels that were broadcasting ``BS Premium'' will mainly communicate the reorganization on the screen.
    The end of broadcasting (stopping) is scheduled for the end of March 2024.

Enjoy each course
Check out my channel!

Channel comparison table by course
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Lots of your favorite programs and videos

A variety of J:COM TV
content

Campaigns/benefits

  • J:COM金利優遇割
  • 3 months discount on recording hard disk (J:COM LINK only)
  • WEB Gentei Start Wari
  • WEB Toku
  • Basic installation fee free
  • New SDU Promotion
  • au Smart Value

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Applications and Inquiries

申请・咨询

phone call
050-3092-3161
9:00 a.m. - 6:00 p.m. [Closed all year round] / Available translations

신청·문의

신청·문의
050-3092-3161
AM9:00-PM6:00【연중무휴】/통역 있음

Ứng dụng / Yêu cầu

Ứng dụng / Yêu cầu
050-3092-3161
AM9:00-PM6:00【mở cửa quanh năm】/có phiên dịch

Solicitação/Consultas

Solicitação/Consultas
050-3092-3161
AM9:00-PM6:00【aberto todo o ano】/com intérprete

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FAQ

About J:COM TV Flex with Netflix

How are the Netflix plans different?

You can choose from the following three plans according to your usage.

As of Wednesday, September 27, 2023

Netflix plan basic Standard premium
monthly fee +455 yen (500 yen including tax) +900 yen (990 yen including tax)
image quality HD Full HD Full HD/4K
Simultaneous viewing capacity 1 2 4
  • The quality of your viewing will depend on your device.
  • Depending on the communication environment, additional communication charges will be incurred.

for example. . .

  • If you want to enjoy it on a large screen TV ... Standard or Premium is recommended
  • If you only watch on your smartphone, the basic plan is enough
  • If you want to watch from multiple devices such as TVs and smartphones with your family ... Standard or Premium is required

With Basic, you can't watch Netflix on your phone while watching Netflix on your TV.

Please tell me how to apply for J:COM TV Flex

It depends on the current contract status.
Please check below.

For those who have already subscribed to J:COM service
You can apply using the "Special Application Form".

For those who are joining J:COM service for the first time
You can apply by phone.
0120-989-970 (toll free)
AM 9:00~PM 6:00 [Open all year round]

I am subscribed to J:COM Bulk Billing for Netflix, can I switch?

yes. You can switch.
Replacement may be required depending on J:COM tuner you are using.

Customers with J:COM TV Premium contracts cannot apply for J:COM TV Flex.

For those using J:COM LINK
You can change plans without having to change equipment.

For those using a J: J:COM tuner other than J:COM LINK
It is necessary to change the contract to J:COM LINK by replacing the equipment.

Recorded programs recorded on the hard disk of the J:COM tuner you are currently using cannot be carried over.

You can apply for switching from the "special application form".

I subscribe to Netflix outside of J:COM, can I switch?

Even if you are currently subscribing to Netflix from a location other than J:COM, you can still subscribe to J:COM TV Flex.
You can also carry over your current Netflix account.

If you subscribe to Netflix under another company's long-term contract plan, you cannot transfer your account to J:COM TV Flex.
If you are subscribed to a long-term contract plan that includes Netflix, if you cancel Netflix outside of the contract renewal month, you may be charged a contract cancellation fee. Please check your current contract status in advance.

How do I start using Netflix?

Depending on the condition before contracting for J:COM TV Flex, the customer will need to complete the procedure to start using the service. Please check the following items that apply to you.

For new J:COM service contracts
During the installation work, the person in charge will carry out the procedure for starting use, so there is no need for the customer to perform any procedure.

Those who changed to J: J:COM J:COM TV Flex
During the installation work, the person in charge will carry out the procedure for starting use, so there is no need for the customer to perform any procedure.

For those who are already using J:COM LINK
The customer must complete the procedure to start using Netflix.
Please see below for detailed steps.

"J:COM TV Flex How to start using Netflix"

Can I switch to J:COM TV Flex with my current contract?

yes. You can switch.
Replacement may be required depending on J:COM tuner you are using.

For those using J:COM LINK
You can change plans without having to change equipment.

For those using a J: J:COM tuner other than J:COM LINK
It is necessary to change the contract to J:COM LINK by replacing the equipment.

You can apply for a course change from the "Special application form".

Can I change from J:COM TV Flex with Netflix to with Disney+?

yes. You can change it.
Please contact the customer center for the procedure.
If you want to change from the next month, please contact us as soon as possible by the last day of the month.

all FAQs
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About J:COM TV Flex with Disney+

Please tell me how to apply for J:COM TV Flex

It depends on the current contract status.
Please check below.

For those who have already subscribed to J:COM service
You can apply using the "Special Application Form".

For those who are joining J:COM service for the first time
You can apply by phone.
0120-989-970 (toll free)
AM 9:00~PM 6:00 [Open all year round]

I am subscribed to J:COM Bulk Billing for Disney+, can I switch?

yes. You can switch.
Replacement may be required depending on J:COM tuner you are using.

Customers with J:COM TV Premium contracts cannot apply for J:COM TV Flex.

For those using J:COM LINK
You can change your contract without having to change equipment.

For those using a J: J:COM tuner other than J:COM LINK
It is necessary to change the contract to J:COM LINK by replacing the equipment.

Recorded programs recorded on the hard disk of the J:COM tuner you are currently using cannot be carried over.

You can apply for switching from the "dedicated application form".

I am subscribed to Disney+ outside of J:COM, can I switch?

If you are currently subscribed to Disey+ from a service other than J:COM, you can still subscribe to J:COM TV Flex.
You can also carry over your current Disney+ account.

If you are subscribed to a long-term contract plan that includes Disney+, you may be charged a contract cancellation fee if you cancel Disney+ outside of the contract renewal month. Please check your current contract status in advance.

Please tell me about the procedure to start using Disney Plus.

Depending on the condition before contracting for J:COM TV Flex, the customer will need to complete the procedure to start using the service. Please check the following items that apply to you.

For new J:COM service contracts
During the installation work, the person in charge will carry out the procedure for starting use, so there is no need for the customer to perform any procedure.

Those who changed to J: J:COM J:COM TV Flex
During the installation work, the person in charge will carry out the procedure for starting use, so there is no need for the customer to perform any procedure.

For those who are already using J:COM LINK
Customers are required to complete procedures to begin using Disney Plus.
Please see below for detailed steps.

"How to start using J:COM TV Flex Disney+"

Can I switch to J:COM TV Flex with my current contract?

yes. You can switch.
Replacement may be required depending on J:COM tuner you are using.

For those using J:COM LINK
You can change plans without having to change equipment.

For those using a J: J:COM tuner other than J:COM LINK
It is necessary to change the contract to J:COM LINK by replacing the equipment.

You can apply for a course change from the "Special application form".

Can I change from J:COM TV Flex with Disney+ to with Netflix?

yes. You can change it.
Please contact the customer center for the procedure.
If you want to change from the next month, please contact us as soon as possible by the last day of the month.

all FAQs
look

[Notes]

★1 Separately paid works are available.

  • For BS digital broadcasting, you can watch NHK, BS11 Eleven, BS12 Twelve, and commercial BS. Some channels are optional channels (paid).
  • To view 4K broadcasts and 4K image quality, you will need a 4K J:COM Box or J:COM LINK contract and a 4K compatible TV that supports HDMI2.0/HDCP2.2 standards. We do not guarantee connection or viewing with all 4K compatible devices.
  • To view NHK broadcasts, a subscription contract and subscription fee are required.
  • Broadcast in the cable digital (CS) band. In some areas (former JCN areas), we will broadcast in the BS band.
  • You can choose only one of A or B.
  • Changes to A/B will be applied from the month following your application. Changes cannot be made within the same month.
  • If you complete the procedure by 18:00 on the last day of each month, the change will take effect from the afternoon of the 1st of the following month.
  • Unless you are subscribed to J:COM Combined Billing for Netflix, you will need to create a new account. Accounts you have through direct contracts with Netflix cannot be used with J:COM TV Flex. Additionally, it is not possible to carry over previous account information to a newly created account.
  • J:COM TV Flex 's monthly usage fee includes the Netflix basic plan fee (800 yen per month (880 yen including tax)).
  • If you wish to subscribe to another Netflix plan, you will need to pay the difference (Standard plan: 455 yen per month (500 yen including tax), Premium plan 900 yen per month (990 yen including tax)).
  • Netflix monthly charges are as of June 2021.
  • Netflix is a registered trademark of Netflix, Inc.
  • "Disney Plus" is a service operated by Walt Disney Japan K.K. © 2024 Disney
  • “DAZN” is a trademark or registered trademark of DAZN Ltd.
  • "Fishing Vision" is a registered trademark of Fishing Vision Co., Ltd.
  • YouTube and the YouTube logo are trademarks of Google LLC.
  • Amazon, Prime Video and all related trademarks are trademarks of Amazon.com, Inc. or its affiliates.
  • TELASA is a trademark or registered trademark of TELASA Corporation.
  • Hulu is a registered trademark of Hulu, LLC.
  • Other company and product names mentioned are trademarks or registered trademarks of each company. Including some applications currently in progress.

[J:COM Denki/About J:COM DENRYOKU]

  • Depending on the fuel cost adjustment amount in your area and the details of your current contract, some applications may not be accepted.
  • If you live outside the Hokkaido area and subscribe after April 4, 2024, you will be eligible for "J:COM Denki." If you subscribed before April 4, 2024, or if you live in the Hokkaido area, you will be subscribed to "J:COM Electric Power."
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[About the amount including tax]

  • Consumption tax differences may occur due to changes in the consumption tax rounding method under the invoice system.