Price menu

Information on price menus by region

J:COM電力に関するお問い合わせ

Contact us by phone (toll free)
0120-848-816
AM 9:00-PM 6:00 [open all year round]

Pricing by region
Menu information

The available price menu differs for each region.
When you set the area where you live, the target price menu will be displayed.

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set the area
See price menu

For example current settings:
(J:COM)

Area where you live:
For the Tokyo Electric Power area

  • Comparison with general plans for a four-person household, , , Tokyo Power, and Tokyo Electric Power
  • Depending on the customer's contract plan, usage status, and fluctuations in fuel cost adjustment amounts, the price may not be lower.
  • The usage portion is discounted compared to the former general electric utilities, with a 1% discount when the third stage is applied.
Check price image

Price image ()

your electricity bill,
How much will it save?

iconElectricity rate simulation

  • Customers who currently have a contract with Hokkaido Electric Power Company other than the metered electricity plan B or C cannot apply for the Basic Plan because it would increase their electricity bill. They can only apply for the Green Plan.
  • Customers who currently have a contract with Chugoku Electric Power other than the metered electricity A or B plan cannot apply for the Basic Plan because it would increase their electricity bill. They can only apply for the Green Plan.
  • Customers who currently have a contract with Kansai Electric Power Co., Inc. cannot apply for the Basic Plan because their fuel cost adjustment amount and other charges will exceed those of Kansai Electric Power Co., Inc., which would result in an increase in their electricity bills. They can only apply for the Green Plan.
  • Customers with metered lighting B or C whose current contract is Kyushu Electric Power cannot apply for the basic menu, as the fuel cost adjustment amount will exceed Kyushu Electric Power, resulting in an increased burden on electricity bills. You can only apply for the green menu.

Price image (2-person household)

your electricity bill,
How much will it save?

iconElectricity rate simulation

  • Customers who currently have a contract with Hokkaido Electric Power Company other than the metered electricity plan B or C cannot apply for the Basic Plan because it would increase their electricity bill. They can only apply for the Green Plan.
  • Customers who currently have a contract with Chugoku Electric Power other than the metered electricity A or B plan cannot apply for the Basic Plan because it would increase their electricity bill. They can only apply for the Green Plan.
  • Customers who currently have a contract with Kansai Electric Power Co., Inc. cannot apply for the Basic Plan because their fuel cost adjustment amount and other charges will exceed those of Kansai Electric Power Co., Inc., which would result in an increase in their electricity bills. They can only apply for the Green Plan.
  • Customers with metered lighting B or C whose current contract is Kyushu Electric Power cannot apply for the basic menu, as the fuel cost adjustment amount will exceed Kyushu Electric Power, resulting in an increased burden on electricity bills. You can only apply for the green menu.

J:COM電力に関するお問い合わせ

Contact us by phone (toll free)
0120-848-816
AM 9:00-PM 6:00 [open all year round]

Virtually zero CO2 emissions *1 in
environmentally friendly

Switching is very easy!

  • for the contract period
    no binding
  • Initial cost
    pear
  • Cancellation fee
    pear
  • Witness construction
    Pear *2

View application flow

Information on payment methods


Payment methods are credit card or bank transfer.

When paying by credit card

Acceptable credit cards are those with the following mark.

Handling credit company

You can use it to pay your monthly usage fee. Matters related to the date of withdrawal from the credit card settlement account and payment are based on the membership agreement stipulated by the designated credit card company and the terms and conditions and special agreements stipulated by the Company. In principle, please specify a credit card in the name of the contractor.

When paying by account transfer

Click here for a list of financial institutions that can be registered.

In addition, a supply point identification number, etc. is required. Click here for details

Terms and Conditions/Precautions


J:COM Electricity/ J:COM DENRYOKU Contract Notice

  • To sign a contract, you will need to switch your contract from another retail electricity provider to J:COM.
  • It may take several weeks to switch.
  • It may be necessary to replace the outdoor meter (watt-hour meter) (free of charge).
  • Depending on the area where the customer lives, the current contract plan or electrical equipment, the plan you can subscribe to will differ. Please check this website for details.
  • If you live outside the Hokkaido area and subscribe after April 4, 2024, you will be eligible for "J:COM Denki." If you subscribed before April 4, 2024, or if you live in the Hokkaido area, you will be subscribed to "J:COM Electric Power."

Contract terms, etc.

[Disclosure based on the Specified Commercial Transactions Act regarding "J:COM Denki Home Plan" (hereinafter, this service)]

  • Even if you do not use electricity, the basic charge or minimum charge will still apply.
  • For details on fees, etc., please refer to the ``Participation Contract Terms and Conditions Price List II''.
  • This service uses the power transmission and distribution lines of general power transmission and distribution companies, so in the event of unavoidable circumstances such as nearby power outages or other natural disasters, power outages will also occur.
  • J:COM Denki service area is the area under the jurisdiction of Tohoku Electric Power, Tokyo Electric Power, Kansai Electric Power, Chugoku Electric Power, and Kyushu Electric Power (excluding some remote islands).
  • Depending on your area of residence and current contract details, you may not be able to switch to or continue using this service.

[Display based on the Specified Commercial Transactions Law regarding “J:COM DENRYOKU Home Course” (hereinafter referred to as “this service”)]

  • Even if you do not use electricity, the basic charge or minimum charge will still apply.
  • For details on fees, etc., please refer to the "Participation Contract Terms and Conditions Price List II."
  • Since this service uses the transmission and distribution lines of general power transmission and distribution companies, power outages will also occur in the event of unavoidable circumstances such as power outages in the vicinity or other natural disasters.
  • If multiple J:COM service subscribers, including this service, move outside the J:COM service area, they may be able to continue contracting for only this service.
  • You may not be able to switch to or continue with this service depending on the area in which you live and the content of your current contract.

【please note】

Service changes may incur a fee.

●About cooling-off: 1. Please notify us in writing or electromagnetic records by the day 8 days have passed from the date of receipt of the "Explanation of important matters regarding J:COM service subscription" that will be given to you when signing this service contract. If so, you can cancel the contract for providing this service. We will notify you of the start date (switching date) of this service at a later date. 2.If this service has already been provided to the customer, the cost of canceling this service will be borne by our company.

●If you request it, we will send you a written or electronic copy of the full notice required by the Specified Commercial Transactions Act without delay.

J:COM電力に関するお問い合わせ

Contact us by phone (toll free)
0120-848-816
AM 9:00-PM 6:00 [open all year round]

FAQ

What do I need when I apply?

The following information is required to apply. (Please have your electric bill (meter reading slip, etc.) handy.)

  • Switching company name: Name of retail electricity company under contract
  • Current contract type: contract type/plan name in use
  • Subscriber name
  • Switching operator customer number: Customer number of the retail electricity company you are contracted with
  • Supply point identification number: A number that identifies the electricity supply point (22 digits)

Click here for information on how to check the number and contact information for each power company.

Is interior work required when switching to "J:COM Denki/ J:COM DENRYOKU"?

You can switch to "J:COM Denki/ J:COM DENRYOKU" without any interior work *1.

  • It may be necessary to replace the outdoor meter (watt-hour meter) (free of charge).

If you live outside the Hokkaido area and subscribe after April 4, 2024, you will be eligible for "J:COM Denki." If you subscribed before April 4, 2024, or if you live in the Hokkaido area, you will be subscribed to "J:COM Electric Power."

Can I get a contract unless it comes with cable TV?

Anyone who lives within the areas served by the following electric power companies can apply for an electricity-only contract.

  • Hokkaido Electric Power
  • Tohoku Electric Power
  • Tokyo Electric Power Company
  • Kansai Electric Power
  • Chugoku Electric Power
  • Kyushu Electric Power
Are there initial costs such as fees?

There are no initial costs such as fees or construction costs associated with subscribing to "J:COM Denki/ J:COM DENRYOKU."

If you live outside the Hokkaido area and subscribe after April 4, 2024, you will be eligible for "J:COM Denki." If you subscribed before April 4, 2024, or if you live in the Hokkaido area, you will be subscribed to "J:COM Electric Power."

Are there any restrictions on the contract period? Will I be charged a penalty for canceling the contract?

There are no restrictions on the contract period.
You can cancel at any time without penalty.

For customers with long-term contracts that include other J:COM services, individual contract terms will apply.

Is "J:COM Denki/ J:COM DENRYOKU" subject to drastic change mitigation?

"J:COM Denki/ J:COM DENRYOKU" is covered by the government's electricity and gas price mitigation measures program.
This project will end with a discount on electricity bills for usage in May 2024 (meter reading in June 2024, billing in July 2024).
Click here for details

If you live outside the Hokkaido area and subscribe after April 4, 2024, you will be eligible for "J:COM Denki." If you subscribed before April 4, 2024, or if you live in the Hokkaido area, you will be subscribed to "J:COM Electric Power."

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[Notes]
  • By using non-fossil certificates designated as renewable energy for electricity that includes thermal power, FIT electricity, renewable energy, etc. procured from retail electricity companies that we are affiliated with, we can effectively generate 100% renewable energy. Achieved zero CO2 emissions.
  • It may be necessary to replace the outdoor meter (wattmeter) (free of charge).
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[About the amount including tax]

  • Consumption tax differences may occur due to changes in the consumption tax rounding method under the invoice system.