Options/Peripherals
Internet
enhance,
Optional service
Mesh Wi-Fi Routers
![Recommended [Up to 2 months] Monthly usage fee is 550 yen (tax included) → 0 yen](/service/net/option/images_v10/text01_v3.png)
Just by plugging it into an outlet, you will be able to connect to the internet more stably even in rooms on the second floor or in rooms far from the Wi-Fi router.
You can sign up for up to 4 additional routers.
J:COM
LINK mini *1
![Recommended [Up to 2 months] First month free + 1 month free Monthly usage fee is 880 yen (tax included) → 0 yen](/service/net/option/images_v10/text01_2.png)
It is a streaming terminal that allows you to watch Internet videos on your TV.
Setting is easy because it can be used just by inserting it into the HDMI port of the TV.
J:COM STREAM (unlimited viewing)
Monthly fee: 1,000 yen (1,100 yen including tax)
In addition to Paramount+, which has arrived in Japan for the first time, Korean and Chinese dramas, “major” missed anime, and popular content from terrestrial channels will be distributed one after another.
You can use it for free until the end of the month following your subscription.
- Some works are available for a separate fee.
- Except for applications for J:COM NET and J:COM LINK mini to which the "Seishun 22 Wari" and "Seishun 26 Wari" discounts apply, there is a minimum usage period of three months, including the month of joining. Even if you cancel midway through the contract, you will be required to pay one month's usage fee (including the amount equivalent to consumption tax).
Web Mail
(Anywhere webmail)
You can send and receive emails from your computer or mobile phone while you are away from home.
of email address
can be added
In addition to standard email addresses, you can add email addresses for free. Each family member can use their own address.
Additional IP address *1
Monthly usage fee 1,000 yen
(1,100 yen including tax) / 1 piece
Each computer connected to the Internet must be individually assigned an IP address. The additional IP address service is a service that allows you to obtain up to 3 additional IP addresses as an option in addition to the 1 IP address allocated in the basic service when joining J:COM NET.
- If you want to connect multiple users with additional IP addresses, please apply at the subscriber support site.
- Additional IP addresses cannot be used with "J:COM NET Hikari 1G Course on au Hikari".
Click here for Internet plans and prices
Find the perfect plan for you
J:COM NET fees/courses
For those who want more comfort
J:COM NET
1G/5G/10G course
For those who want to enjoy
320M plan
Downstream max 320Mbps / Upstream max 10Mbps
Recommended as a set/
Popular services
If you are considering signing up or adding services
Sign Up information
New CustomersClick here for Internet plans
and prices
Some properties offer free or discounted options!
If you are considering signing up or adding services
Sign Up information
New customers
Telephone consultation
050-3092-3161
9:00 a.m. - 6:00 p.m. [Closed all year round] / Available translations
日本語での通話は
こちら
신청·문의
050-3092-3161
AM9:00-PM6:00【연중무휴】／통역 있음
日本語での通話は
こちら
Ứng dụng / Yêu cầu
050-3092-3161
AM9:00-PM6:00【mở cửa quanh năm】／có phiên dịch
日本語での通話は
こちら
Solicitação/Consultas
050-3092-3161
AM9:00-PM6:00【aberto todo o ano】／com intérprete
日本語での通話は
こちら
InquiriesFind the perfect
plan for you
Some properties offer free or discounted options!
FAQ
- Can you do the initial settings for connecting to the internet?
-
Up until the end of the month following the completion of J:COM NET installation work, you can have one PC's initial settings (connection settings, e-mail settings, and security settings) performed free of charge.
- I want to know about support after joining
-
We offer a wide range of contact methods, from inquiries by phone or chat to guidance on our homepage with support information. In addition, by subscribing to Enkaku Support (550 yen per month (tax included)), you can receive remotely operated support from an operator.
- I have a room where Wi-Fi is difficult to connect to. Can I still use this reliably?
-
J:COM provides a Mesh Wi-Fi service using wireless repeaters (pods). You can now use Wi-Fi stably even in rooms where Wi-Fi had difficulty reaching.
- Is security service available?
-
You can use security services such as "McAfee for ZAQ," which protects your computer from viruses and unauthorized access, and "i-Filter for ZAQ," which limits the time your children spend online and prevents them from accessing dangerous sites, free of charge.
- Can I use my current email address?
-
If you have a free email such as Gmail, you can use it with no problems. There are services from each company that allow you to continue using the email address of your current provider even after canceling your contract. Please contact your current provider for details.
- Can I use a commercially available Wi-Fi router?
-
Yes. You can use general Wi-Fi routers currently on the market. Please note that J:COM also has a built-in Wi-Fi router modem that complies with the latest standards.
With J:COM NET Hikari (N), you can use any Wi-Fi router that supports FLET'S Hikari.
- Not available for J:COM NET Hikari (N).
- McAfee, and the McAfee logo are trademarks or registered trademarks of McAfee, LLC or its subsidiaries in the United States and other countries. Other trademarks and brands may be claimed by others.
[About the amount including tax]
- Consumption tax differences may occur due to changes in the consumption tax rounding method under the invoice system.
