Optional service

Mesh Wi-Fi Routers

Mesh Wi-Fi Routers


Recommended [Up to 2 months] Monthly usage fee is 550 yen (tax included) → 0 yen

Just by plugging it into an outlet, you will be able to connect to the internet more stably even in rooms on the second floor or in rooms far from the Wi-Fi router.

You can sign up for up to 4 additional routers.

Messhu Wi-Fi Add-on Pod
Learn more about


LINK mini *1

free paid

Recommended [Up to 2 months] First month free + 1 month free Monthly usage fee is 880 yen (tax included) → 0 yen

It is a streaming terminal that allows you to watch Internet videos on your TV.
Setting is easy because it can be used just by inserting it into the HDMI port of the TV.

Click here for details

J:COM tablet *1


This tablet allows you to enjoy programs being broadcast at home and watch recorded programs.
You can enjoy more ways to enjoy TV by using the app to watch J:COM STREAM video works.

Learn more

J:COM STREAM (unlimited viewing)


Monthly usage fee 933 yen (1,026 yen including tax)

In addition to Paramount+, which has arrived in Japan for the first time, Korean and Chinese dramas, “major” missed anime, and popular content from terrestrial channels will be distributed one after another.
You can use it for free until the end of the month following your subscription.

  • Some works are available for a separate fee.
  • Monthly fees vary depending on the service you use.
  • There is a minimum usage period of 3 months, including the subscription month, except when applying for "Smart OTOKU NET, J:COM NET with " Seishun 22 wari" or "Seishun 26 wari", or J:COM LINK mini. Even if you cancel your contract midway through, you will still be required to pay one month's usage fee (including consumption tax equivalent).

Learn more

Web Mail
(Anywhere webmail)


You can send and receive emails from your computer or mobile phone while you are away from home.

Service introduction/setting

of email address
can be added


In addition to standard email addresses, you can add email addresses for free. Each family member can use their own address.

Service introduction/setting



You can change the email address to your liking.

Service introduction/setting

Additional IP address *1


Monthly usage fee 1,000 yen
(1,100 yen including tax) / 1 piece

Each computer connected to the Internet must be individually assigned an IP address. The additional IP address service is a service that allows you to obtain up to 3 additional IP addresses as an option in addition to the 1 IP address allocated in the basic service when joining J:COM NET.

Service introduction / application

  • If you want to connect multiple users with additional IP addresses, please apply at the subscriber support site.
  • Additional IP addresses cannot be used with "J:COM NET Hikari 1G Course on au Hikari".

J:COM NET fees/courses

home net
For those who want more comfort

1G/5G/10G course

videos, music and games
For those who want to enjoy

320M plan

Downstream max 320Mbps / Upstream max 10Mbps

See price/course


  • Mesh Wi-Fi Routers up to 2 months free!
  • WEB Gentei Start Wari
  • WEB Toku
  • Seishun 26 Wari
  • Seishun 22 Wari
  • Basic installation fee free
  • au Smart Value

If you are considering signing up or adding services

Sign Up information

Click here for Internet plans
and prices


Some properties offer free or discounted options!

areas & properties

If you are considering signing up or adding services

Sign Up information

New customers

Sign Up

Applications and Inquiries


phone call
9:00 a.m. - 6:00 p.m. [Closed all year round] / Available translations


AM9:00-PM6:00【연중무휴】/통역 있음

Ứng dụng / Yêu cầu

Ứng dụng / Yêu cầu
AM9:00-PM6:00【mở cửa quanh năm】/có phiên dịch


AM9:00-PM6:00【aberto todo o ano】/com intérprete

Find the perfect
plan for you


Some properties offer free or discounted options!

areas & properties


Can you do the initial settings for connecting to the internet?

Up until the end of the month following the completion of J:COM NET installation work, you can have one PC's initial settings (connection settings, e-mail settings, and security settings) performed free of charge.

I want to know about support after joining

We offer a wide range of contact methods, from inquiries by phone or chat to guidance on our homepage with support information. In addition, by subscribing to Enkaku Support (550 yen per month (tax included)), you can receive remotely operated support from an operator.

Enkaku Support

I have a room where Wi-Fi is difficult to connect to. Can I still use this reliably?

J:COM provides a Mesh Wi-Fi service using wireless repeaters (pods). You can now use Wi-Fi stably even in rooms where Wi-Fi had difficulty reaching.

Mesh Wi-Fi Routers

Is security service available?

You can use security services such as "McAfee for ZAQ," which protects your computer from viruses and unauthorized access, and "i-Filter for ZAQ," which limits the time your children spend online and prevents them from accessing dangerous sites, free of charge.

Can I use my current email address?

If you have a free email such as Gmail, you can use it with no problems. There are services from each company that allow you to continue using the email address of your current provider even after canceling your contract. Please contact your current provider for details.

Can I use a commercially available Wi-Fi router?

Yes. You can use general Wi-Fi routers currently on the market. Please note that J:COM also has a built-in Wi-Fi router modem that complies with the latest standards.

With J:COM NET Hikari (N), you can use any Wi-Fi router that supports FLET'S Hikari.

  • Not available for J:COM NET Hikari (N).
  • McAfee, and the McAfee logo are trademarks or registered trademarks of McAfee, LLC or its subsidiaries in the United States and other countries. Other trademarks and brands may be claimed by others.

[About the amount including tax]

  • Consumption tax differences may occur due to changes in the consumption tax rounding method under the invoice system.