J:COM LINK specifications
| Number of analog terminals | No analog terminals are installed. |
|---|---|
| Number of simultaneous processes | Viewing x 1, Recording x 2 |
| size | 255mm (width) x 165mm (depth) x 35mm (height) |
| memory capacity | 3G/8G |
| Number of USBs | rear x 2 |
| Number of HDMI terminals | HDMI2.0b/HDCP2.2×1 |
| Supported wireless standards |
・Wireless LAN ・Bluetooth |
About recording
J:COM LINK can record by connecting an external hard disk. For details on external hard disks provided by J:COM and recording to external devices, please see below.
About recording from J:COM LINK to external devices (USB hard disk, LAN recording)
External hard disk (provided by J:COM) details
About recording 4K programs
Recording of cable digital (CS broadcasting) 4K broadcasting and BS4K broadcasting is possible. For details on recording 4K programs, please refer to the following.
Click here for 4K broadcasts and content that can be viewed on J:COM
Tablet
You can use the tablet as a second TV by linking it with a tablet/iPad provided by J:COM.
- You can play the program currently being broadcast. (Even if you are watching on TV, you can watch counterprograms on your tablet)
- You can play the recorded programs in the USB hard disk.
- By using the "J:COM LINK (XA401)" app, you can display and operate the remote control on the tablet screen.
To use J:COM-provided tablets, you must subscribe to a plan designated by J:COM that includes internet and phone services. It is not possible to contract for a single tablet.
Click here for more information on tablets provided by J:COM
Linked app with J:COM LINK
To view or record, you need to install related apps. For details, please check the J:COM smart TV related apps.
If you are using an iPad, please download from the App Store.
If you are considering signing up or adding services
Sign Up information
New CustomersFind the perfect
plan for you
Some properties offer free or discounted options!
If you are considering signing up or adding services
Sign Up information
New customers
phone call
050-3092-3161
9:00 a.m. - 6:00 p.m. [Closed all year round] / Available translations
신청·문의
050-3092-3161
AM9:00-PM6:00【연중무휴】／통역 있음
Ứng dụng / Yêu cầu
050-3092-3161
AM9:00-PM6:00【mở cửa quanh năm】／có phiên dịch
Solicitação/Consultas
050-3092-3161
AM9:00-PM6:00【aberto todo o ano】／com intérprete
InquiriesFind the perfect
plan for you
Some properties offer free or discounted options!
FAQ
- What programs can I watch?
-
J:COM TV offers three plans to choose from. "J:COM TV Shin Standard" allows you to enjoy J:COM's video streaming with carefully selected specialty channels and Paramount+, which has arrived in Japan for the first time. "J:COM TV Flex" is a set of Netflix, Disney+, and specialized channels. We offer “J:COM TV Select,” which allows you to choose one of the 8 packs of channels you want to watch, as well as plans tailored to your needs.
Top screen image
- Can I watch on multiple TVs?
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If you are signing up for J:COM TV for the first time, or if you are currently using a service other than J:COM TV and are signing up for J:COM TV additionally, you will receive terrestrial digital/ BS digital TV on your TV in your home. We will provide up to 3 dedicated set-top boxes (Smart J:COM Box) free of charge.
- CS broadcasts cannot be viewed using the free additional TV tuner device.
- If you would like to watch CS broadcasts on multiple TVs, please contact us via chat or phone.
- Can I record programs?
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Programs can be recorded through the TV tuner equipment installed by J:COM. By connecting an external HDD or external recorder device, you can record up to 2 programs.
- Do I need a TV antenna?
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There’s no need to install a TV antenna to use the J:COM TV service.
Broadcasts are received in bulk at J:COM and delivered directly to each home via cable line. By bringing a cable line into your home, you can watch terrestrial and satellite broadcasting (BS/CS) programs without installing an antenna.
At J:COM, you can also enjoy 4K broadcasting (BS/CS) with just one cable.To watch 4K broadcasts, you will need to use a designated tuner and a 4K-compatible TV that supports HDMI2.0/HDCP2.2 standards.
- Are there any video viewing services other than TV broadcasts?
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At J:COM, in addition to TV broadcasting, you can enjoy four video streaming services on your big TV screen.
- J:COM STREAM (unlimited viewing) is a video service that allows unlimited viewing in a wide range of genres such as movies, dramas, anime, and variety shows for a fixed price.
- Netflix, the world's largest online streaming service *
- "Disney Plus" allows you to enjoy unlimited viewing of masterpieces, popular films, and originals from Disney, Pixar, Marvel, Star Wars, National Geographic, and stars. *
- “DAZN” is a service that allows you to watch various domestic and international sports videos as live broadcasts or missed broadcasts. *
- This is a separately paid service (registration required).
- Can you configure the initial settings for me?
-
During installation, we will not only check the connection with your TV, remote control settings and recording settings, and check the operation of internet videos, but also provide information on how to use it.
- I want to know about the support content after joining.
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We offer a wide range of contact methods, from inquiries by phone or chat to guidance on our homepage with support information. In addition, by subscribing to Enkaku Support (550 yen per month (tax included)), you can receive remotely operated support from an operator.
- Subscription to J:COM TV and installation of compatible apps are required. Please contact us for compatible models. In addition, a Wi-Fi environment and Wi-Fi connection settings between J:COM LINK and the tablet are required. Viewing may not be possible depending on the Wi-Fi connection environment. Only one tablet can be used at a time. 4K broadcasting does not support DLNA (home network) viewing. Please check the Japan Cable Labo website for DLNA compatible models.
- To enjoy recorded programs on your tablet, you need to connect J:COM LINK and an external hard disk of 6TB or less.
- LAN recording (including dubbing and moving), broadcast programs and recorded programs (including remote download) cannot be viewed for 4K broadcasts.
[About the amount including tax]
- Consumption tax differences may occur due to changes in the consumption tax rounding method under the invoice system.
