free security
For your safety and enjoyment,
Free internet security.
Reliable security service
McAfee for ZAQ is free
McAfee for ZAQ is a comprehensive security software that protects your PC. By installing it on your computer, you can not only scan and remove viruses and spyware, but also prevent unauthorized access and leakage of set personal information.
(Developed by McAfee Co., Ltd.)
User J:COM NET
click here to download
spam
repel service *1
The server automatically rejects emails that you do not want to receive. Set conditions such as advertising mail to avoid receiving spam.
(Developed by Cloudmark, Inc.)
email virus
scan service *1 *2
Detects and removes virus-infected email attachments. It prevents your computer from being infected with viruses.
(Developed by McAfee Co., Ltd.)
Filtering software "i-filter for ZAQ"
It has a full range of functions that allow the whole family to enjoy the Internet safely, such as restricting the browsing of sites not suitable for children and limiting usage time.
(Developer: Digital Arts Inc.)
If you are considering signing up or adding services
Sign Up information
New CustomersClick here for Internet plans
and prices
Some properties offer free or discounted options!
If you are considering signing up or adding services
Sign Up information
New customers
phone call
050-3092-3161
9:00 a.m. - 6:00 p.m. [Closed all year round] / Available translations
신청·문의
050-3092-3161
AM9:00-PM6:00【연중무휴】／통역 있음
Ứng dụng / Yêu cầu
050-3092-3161
AM9:00-PM6:00【mở cửa quanh năm】／có phiên dịch
Solicitação/Consultas
050-3092-3161
AM9:00-PM6:00【aberto todo o ano】／com intérprete
InquiriesFind the perfect
plan for you
Some properties offer free or discounted options!
FAQ
- Can you do the initial settings for connecting to the internet?
-
Initial setup (connection setup, e-mail setup, and security setup) for one computer is available free of charge until the end of the month following the completion of J:COM NET installation.
- I want to know about support after joining
-
We offer a wide range of contact methods, from inquiries by phone or chat to guidance on our homepage with support information. In addition, by subscribing to Enkaku Support (550 yen per month (tax included)), you can receive remotely operated support from an operator.
- I have a room where Wi-Fi is difficult to connect to. Can I still use this reliably?
-
J:COM provides a Mesh Wi-Fi service using wireless repeaters (pods). You can now use Wi-Fi stably even in rooms where Wi-Fi had difficulty reaching.
- Is security service available?
-
Security services such as “McAfee for ZAQ,” which protects your computer from viruses and unauthorized access, and “i-Filter for ZAQ,” which limits children's Internet usage time and prevents them from accessing dangerous sites, are available free of charge.
- Can I use my current email address?
-
If you have a free email such as Gmail, you can use it with no problems. There are services from each company that allow you to continue using the email address of your current provider even after canceling your contract. Please contact your current provider for details.
- Can I use a commercially available Wi-Fi router?
-
Yes. You can use general Wi-Fi routers currently on the market. Please note that J:COM also has a built-in Wi-Fi router modem that complies with the latest standards.
With J:COM NET Hikari (N), you can use any Wi-Fi router that supports FLET'S Hikari.
- J:COM NET email addresses are used, and separate settings are required for each email address.
- A virus that has infected a computer cannot be deleted. Only email attachments are subject to virus detection and deletion. Some viruses may not be detected or deleted.
- Applications are accepted on the member-only site.
- McAfee, and the McAfee logo are trademarks or registered trademarks of McAfee, LLC or its subsidiaries in the United States and other countries. Other trademarks and brands may be claimed by others.
[About the amount including tax]
- Consumption tax differences may occur due to changes in the consumption tax rounding method under the invoice system.
