Family smartphone insurance

Inquiries about application

What is family smartphone insurance?

Covers up to 100,000 yen for repair costs and replacement costs for smartphones and tablets ^*

*For 2-device plan

Have you ever experienced trouble with your important smartphone, which is essential to your daily life? With your family's smartphone insurance, you don't have to worry about the expensive repair costs of smartphones and tablets.

Suddenly the power goes off
I can no longer enter

fall down
the screen is broken

have a drink
I spilled it

to theft
It happened

Family smartphone insurance
3 points

POINT 1 If the device is released within 5 years, you can use a cheap SIM.
Any carrier can apply!

If the device is released within 5 years, you can apply with any carrier even if it is a cheap SIM!

Models purchased outside of J:COM and used smartphones can also be subscribed.

Check the devices that can be applied

POINT 2The more units you contract, the more benefits you get!

The more contracts you have, the more benefits you get!

Monthly payment is 680 yen for 2 units.
After that, 200 yen will be charged for each additional device.
The more you sign up for the whole family, the more you save!

Click here for more information about monthly fees

POINT 3 Furthermore, when paying insurance claims,
No deductible!

Furthermore, there is no deductible when paying insurance claims!

If it is within the insurance amount limit, you do not have to pay part of the repair cost.
*Costs exceeding the payment limit will be your responsibility.

Learn more about compensation

inquiry·
Document request

compensation plan

The more contracts you have, the more benefits you get.

The pricing plan is very simple. Just decide the number of cars you want covered. Monthly payments will be cheaper if you sign up for the whole family.

Number of vehicles covered: 2

Number of vehicles covered: 3

Number of vehicles covered: 4

You can sign up for up to 10 devices at an additional charge of 200 yen/month for each additional device.

*If you would like to check the coverage for 5 or more devices, please request documentation or contact our customer center.
*For information requests and inquiries, click here

inquiry·
Document request

Application/contract flow

Step.1 Preparation
Step.2 Application
Step.3Send contract procedure completion notification

Step 1

Preparation

ID card (image)

Please prepare images of the front, back, and device identification numbers (IMEI) of all devices you subscribe to.

About equipment photography
View details

In addition, this is an application with J:COM companies as the group collectors. A credit card is required for application.
Please have your credit card ready when applying.

Acceptable credit cards

Credit card in your name

In principle, the payment method will be a credit card. Acceptable credit cards are those with the following mark.

Step.2

Sign Up

Application (image)

Please enter your address and contact information from the website and apply.

Important matter manual

General insurance policy

special contract

J:COM Insurance application

Step.3

Sending notification of completion of contract procedures

Contract procedure completion notification (image)

After accepting the application, we will send you a notice of completion of the contract procedure.

Other insurance

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Prepare for internet troubles
Compensation and service

Those who are considering
Application

Current Customers
Various procedures

Inquiries about application

on the web
inquiry

We will answer any questions you may have

Click here for frequently asked questions

When signing a contract, please be sure to check the "Explanation of important matters" including the "contract summary" and "alert information".

[Notes]

Applicants must be adults on the date of application. The named insured person is limited to the policyholder who lives in Japan, or a relative (within the second degree of kinship) or partner of the policyholder.
[Regarding the start of liability (compensation)] If you apply by the application deadline on the 20th of each month and are accepted by the underwriting company, compensation will start from midnight on the 1st day (starting date) of the month following the application deadline. What to do. However, if a different date is indicated as the start date on the application form, that date will be used.
[About insurance period and renewal] The insurance period is one year from the start date. If no request is made at least one month prior to the expiration date of the insurance period, the policy will be automatically renewed for one year with the renewal date being the day after the expiration date.
Applicable devices must be registered in advance. Limited to smartphones and tablets that have been released within five years and meet all of the following.・Items that are used only for the insured's household ・Items that are in full working order and have no external damage on the date of application or device registration ・Items that are not sold in Japan The product is a genuine manufacturer's product and displays the "Technical Conformity Mark."
The total amount of insurance claims to be paid during one insurance period is limited to the insurance amount, which is the sum of the repair cost insurance claim and the replacement cost insurance claim.
[Repair cost insurance money] (Reason for payment) When the covered equipment is damaged due to malfunction, water exposure, breakage, or theft, and the insured person bears the repair cost for restoration (Insurance amount paid) Damage to the covered equipment occurs. The amount of the cost of repairs or paid replacements necessary to restore the condition to its previous condition. Excludes shipping costs, administrative handling costs, etc.
[Replacement cost insurance money] (Payment grounds) If the covered equipment is damaged due to malfunction, water exposure, breakage, or theft, and the covered equipment cannot be repaired or replaced for a fee, the insured person bears the replacement cost ( (Insured amount paid) Amount of cost to reacquire the same model as the target equipment or one of equivalent type and capability. Excludes expenses incurred in attempting to repair the target equipment.
Even after liability (compensation) begins, there is a period (waiting period) during which insurance claims are not paid. *In addition, there may be cases where insurance claims cannot be paid or cases where compensation is not applicable. See terms and conditions for details.

[Underwriter] J:COM Small Amount and Short Term Insurance Co., Ltd. [Agent] JCOM Co., Ltd.
HP-202311-0005-1