J:COM In My Room
about
internet and cable tv
You can use it for free or at a special price!
Look for this sign
New CustomersFind the perfect
plan for you
Some properties offer free or discounted options!
New customers
Telephone consultation
050-3092-3161
9:00 a.m. - 6:00 p.m. [Closed all year round] / Available translations
日本語での通話は
こちら
신청·문의
050-3092-3161
AM9:00-PM6:00【연중무휴】／통역 있음
日本語での通話は
こちら
Ứng dụng / Yêu cầu
050-3092-3161
AM9:00-PM6:00【mở cửa quanh năm】／có phiên dịch
日本語での通話は
こちら
Solicitação/Consultas
050-3092-3161
AM9:00-PM6:00【aberto todo o ano】／com intérprete
日本語での通話は
こちら
InquiriesFind the perfect
plan for you
Some properties offer free or discounted options!
For those in Oita,
Please visit J:COM Oita's website
J:COM
What is In My Room?
Properties with this mark are eligible!
J:COM In My Room is a J:COM installed property where the owner pays for the cost. You can use the Internet and cable TV at a cheaper rate than usual.
In My Room
Recommended reason
- Reason 1
-
free of charge or at a special rate
Available!
- Reason 2
-
J:COM has been installed in every building, so you can use it in as little as 4 days *1!
Basic construction costs are also reduced to 0 yen!
- It may not be possible to meet the desired schedule depending on the contract details and congestion.
- An NHK satellite broadcasting subscription is required to enjoy NHK-BS.
- In some areas (former JCN area), it will be "Digital Room".
Other benefits
about
the net
Ready to use!
Internet equipment is already installed, so no wiring work is required. Available immediately!
other services
Save money!
Services such as electricity and smartphones can also be contracted. There is also a plan that offers a great deal when combined with the Internet and TV.
no antenna required
Enjoy CS broadcasting!
Cable TV is installed in the building, so there is no need to purchase an antenna.
J:COMサービスの特長
J:COM NETJ:COM NET
Enjoy video viewing and online meetings comfortably!
of
Large capacity communication!!
J:COM NET Hikari,
up to 10 giga with large-capacity communication
Make videos and meetings stress-free and comfortable!
- The maximum speed according to technical standards provided from the network to the ONU.
The more you use it, the more comfortable it becomes!
Next generation AI Wi-Fi
Ideal for connecting multiple devices,
Automatically connect to the optimal Wi-Fi for each device!
About Next Generation AI Wi-Fi
- Also available on 10G/5G courses. However, the maximum communication speed according to technical standards with the WAN side is limited to 1Gbps.
Reliable and free of charge
Comes with security too!!
You can use the internet right away!
You can start using it in as little as 4 days!*
at any time you like
You can also install it yourself!
Learn more about signing up
here
- Depending on contract details, congestion, etc., it may not be possible to meet your desired date and time.
Television J:COM TV
Very popular!!
J:COM TV Shin Standard
Carefully selected specialized channels First landing in Japan
Paramount+ You can enjoy video distribution with added!
Only
original work
★ Some works are available for a separate fee.
Watch your favorite videos when and where you want!
Compatible with multiple devices!!
on your TV, smartphone, or tablet
You can watch your favorite videos anywhere, anytime.
Find what you want to see!!
Rich channel lineup!!
Western movies, Japanese movies, sports, variety shows, etc.
You're sure to find the program you want to watch! !
from application
Flow to use
J:COM is already installed in each building.
Available in as little as 4 days*!
Basic construction costs are also 0 yen!
Depending on contract details, congestion, etc., we may not be able to accommodate your desired schedule.
Apply from the web
You can search and apply on the website to see if the property you are looking for is J:COM In My Room.
- Even if the property is not displayed in the search results, there are properties available at special rates, so please feel free to contact us.
The target property is
You can also check from the signboard
J:COM In My Room target properties are marked with an orange sign. You can also check the services that have been introduced using the search button above.
This sign is a landmark
Content confirmation,
Adjustment of construction date
J:COM 's construction personnel will visit the customer's home and install the equipment, initialize it, and explain how to use it.
Installation and setting is "installation by workers"
You can choose "Install by yourself".
For some properties and services, only "installation by workers" is possible.
Installation/setting
Worker installation
J:COM 's construction personnel will visit the customer's home and install the equipment, initialize it, and explain how to use it.
Customer installation
You can do everything from installation to initial settings by yourself.
Start using
After the installation is completed (or after the delivery is completed if you install the product yourself), you can immediately use the contracted service.
Start using
After the construction is completed, you can immediately start using the contracted services.
Recommended as a set/
Popular services
If you are considering signing up or adding services
Sign Up information
Find the perfect
plan for you
Some properties offer free or discounted options!
If you are considering signing up or adding services
Sign Up information
New customers
Telephone consultation
050-3092-3161
9:00 a.m. - 6:00 p.m. [Closed all year round] / Available translations
日本語での通話は
こちら
신청·문의
050-3092-3161
AM9:00-PM6:00【연중무휴】／통역 있음
日本語での通話は
こちら
Ứng dụng / Yêu cầu
050-3092-3161
AM9:00-PM6:00【mở cửa quanh năm】／có phiên dịch
日本語での通話は
こちら
Solicitação/Consultas
050-3092-3161
AM9:00-PM6:00【aberto todo o ano】／com intérprete
日本語での通話は
こちら
Find the perfect
plan for you
Some properties offer free or discounted options!
FAQ
- Subscribe to J:COM service. Please tell me how to apply.
-
Please apply from the application form. The form differs depending on the service.
■ Application for J:COM TV/ J:COM NET/ J:COM PHONE
■ Application for J:COM MOBILE
■ Application for other services
Please see the link below.
- Please tell me the process to start using J:COM service.
-
The process to start using the service differs depending on the service.
Please see the link below for details.
- What kind of work do I do when I subscribe to J:COM 's service?
-
Pulling in cables, installing and setting equipment, etc. The construction work will differ depending on the condition of the building and the contracted service.
[For detached houses]
We will run the cables installed on outdoor utility poles into your home and route them to the room where you will use the service.
See below for details.
For those who live in detached houses
[For condominiums (multi-family housing)]
If the property has already been introduced, you can use the service immediately with only a simple installation work in the room.
See below for details on property search and installation.
For those who live in an apartment complex
If J:COM service has not been installed, installation work will be required at the property (please contact us for details).
- Can I use J:COM in the area or apartment where I currently live?
-
Available services differ depending on the area in which you live.
Even within J:COM 's service area, services may not be available due to building or location conditions.
[For detached houses]
First of all, we will conduct a feasibility study (free of charge) to see if the service can be provided.
[For condominiums (multi-family housing)]
For properties that have installed J:COM throughout the building, or properties that have had a track record of installing J:COM in the past, you can immediately use the service by simply doing some simple indoor equipment work. Additionally, depending on the property, you may be able to use J:COM TV or J:COM NET at a special rate that is cheaper than usual.
For more information, please use the property search below.Click here to search for properties that can use J:COM
Even if it is not displayed in the search results, there are properties that have already been introduced. For details, please ask the real estate company.
- What price plans do you offer?
-
You can combine your favorite services such as TV, internet, and Landline, or you can use each service individually.
Additionally, depending on the property, you may be able to use J:COM TV or J:COM NET at a special rate that is cheaper than usual.
- What do I need to apply?
-
What you need depends on what you are applying for.
We will guide you during the procedure, but please refer to the following and prepare in advance.[For new J:COM service applications]
- Contractor information (name, date of birth, gender, phone number, email address, address)
- Credit card in the contract holder's name
Payment must be made by credit card. If you would like to pay by direct debit, please contact us.
- Do I need to connect and configure the equipment myself?
-
You can choose between installation by yourself or installation by a professional.
You can choose to either "install the equipment yourself" or "have a technician install it" when connecting and setting up the equipment.
For some properties and services, only "installation by workers" is possible.
If you are not comfortable doing the work yourself, please select "Installation by a technician." J:COM technician will visit your home to install the equipment, set up the initial settings, and explain how to use it. At this time, we will also set up peripheral devices such as your TV, computer, and printer.
About initial settings of your computer
[About J:COM NET free visit support]
- It will be offered only once.
- Only one customer's computer is eligible. Additional charges will apply for the second and subsequent units. Please check with the operator regarding fees at the time of application.
- Only policyholders or family members living together can apply.
- We may not be able to respond to problems such as problems with your computer.
- In the case of J:COM NET Hikari (N), initial settings during a visit are not possible.
- What payment methods can I choose for the product price and monthly fees?
-
Payment can be made by credit card.
Your credit card company will bill you from the month following the start of the service (depending on the card company).
▼Acceptable credit cards
- Please have your credit card information ready when you sign the contract.
- Some credit cards cannot be used in some areas. Please contact us for details.
- Please contact us if you would like to pay by direct debit. Please note that bank transfer and convenience store payments are not available.
- Is there a minimum usage period?
-
There is no minimum usage period (please check the notes for each service).
About J:COM TV, NET, and PHONE
If you sign a two-year contract, it will be a long-term contract for two years (automatic renewal).
For any other contracts with separate contract periods, the respective contract periods will apply.About J:COM MOBILE
If you cancel your contract midway through installment payments for your device, you will be required to pay the remaining amount in installments either all at once or in installments. In addition, payment timing and method will be based on the invoice from J:COM.
