New customers
New Customers
Contact us online
New customers
0120-989-970
9:00–18:00 (Open all year round)
Click here for Internet plans
and prices
Some properties offer free or discounted options!
New customers
电话咨询
050-1722-1733
9:00-18:00【全年无休】/有翻译
日本語での通話は
こちら
신청·문의
050-1722-1733
9:00-18:00【연중무휴】/통역 있음
日本語での通話は
こちら
Ứng dụng / Yêu cầu
050-1722-1733
9:00-18:00【mở cửa quanh năm】/có phiên dịch
日本語での通話は
こちら
Solicitação/Consultas
050-1722-1733
9:00-18:00【aberto todo o ano】/com intérprete
日本語での通話は
こちら
Find the perfect
plan for you
Some properties offer free or discounted options!
Powered by the world’s fastest standard★ Wi-Fi 7,
your home connectivity
is always optimized for a
faster, more comfortable Internet experience.
★Comparison based on the theoretical maximum speeds of Wi-Fi communication standards.
Availability may vary by plan or area.
Speed/Reliability
With Hikari 10 Gig and Wi-Fi 7, the world’s fastest standard*1
,
enjoy smooth connectivity in your home
and a stable network.
- Source: MIC, "Wi-Fi Standards Compared" on IEEE 802.11be (Wi-Fi 7)
What Sets Us Apart
J:COM uses AI to optimize Wi-Fi 7—
the world’s fastest standard.
The more you use it, the better it gets!
Great Value
Hikari 10 Gig comes to 0 yen per month for the
first 6 months, with next-generation AI Wi-Fi
(Wi-Fi 7 compatible) included at no extra charge!
Security
Comprehensive security is available free of charge
to help prevent and respond to threats including
viruses and unauthorized access.
Support
App-based diagnostics and support
for your home connectivity
- This feature is limited to J:COM services
and can't be used with J:COM NET Hikari on au Hikari or J:COM NET Hikari (N).
Please contact J:COM for more information.
Both fiber-optic Internet and Wi-Fi!
Why J:COM Hikari is the smart choice
Comparison based on the theoretical maximum speeds of Wi-Fi communication standards. Availability may vary by plan or area.
Hot Topics
Fiber-optic Lines, Internet,
Monthly Rates, and Plan Details
We offer plans that let you enjoy the Internet at a great value.
Perfect for anyone looking to enjoy high-capacity, ultra-fast Internet
at an affordable price!
Standard equipment
0yen*1 per month for the first 6 months (tax included)
After the promotion ends: 6,160 yen per month (tax included)
- WEB Gentei Start Wari and JPY 20,000 cashback applies as a monthly equivalent. Requires a two-year contract with automatic renewal. Early termination fees apply.
The basic installation fee is effectively free. For details, click here. A separate contract administration fee applies.
Click here for more detailed prices
0 yen*1 per month for the first 3 months (tax included)
After the promotion ends: 5,258 yen per month (tax included)
Plus a 10,000 yen cashback
- The services displayed are not compatible with Wi-Fi 7. For customers interested in Wi-Fi 7, please contact us here.
- Wi-Fi 7 availability varies by property and is being expanded sequentially.
Hikari 10 Gig + Wi-Fi 7
3 months: 1,628 yen (tax included)*1
After the promotion ends: 6,886 yen per month (tax included)
Plus a 10,000 yen cashback
Learn more
- WEB Gentei Start Wari applies. Requires a two-year contract with automatic renewal. Early termination fees apply.
The basic installation fee is effectively free. For details, click here. A separate contract administration fee applies.
Click here for more detailed prices
Click here for Internet plans
and prices
Some properties offer free or discounted options!
How to sign up and the steps to getting started
With Fiber-optic lines and Internet
3 easy steps
Start using the service in as little as 4 days *

Sign Up

Schedule your installation date and time

Installation and
equipment setup
Sign Up
Schedule your installation date and time
Installation and equipment setup
Depending on your contract details and installation scheduling,
we may not be able to accommodate your preferred date.
Recommended as a set/
Popular services
Customer feedback
Fiber optic and other internet
Introducing reviews
If you are considering signing up or adding services
Sign Up information
Click here for Internet plans
and prices
Some properties offer free or discounted options!
If you are considering signing up or adding services
Sign Up information
New customers
电话咨询
050-1722-1733
9:00-18:00【全年无休】/有翻译
日本語での通話は
こちら
신청·문의
050-1722-1733
9:00-18:00【연중무휴】/통역 있음
日本語での通話は
こちら
Ứng dụng / Yêu cầu
050-1722-1733
9:00-18:00【mở cửa quanh năm】/có phiên dịch
日本語での通話は
こちら
Solicitação/Consultas
050-1722-1733
9:00-18:00【aberto todo o ano】/com intérprete
日本語での通話は
こちら
Find the perfect
plan for you
Some properties offer free or discounted options!
FAQ
- Can you do the initial settings for connecting to the internet?
-
Up until the end of the month following the completion of J:COM NET installation work, you can have one PC's initial settings (connection settings, e-mail settings, and security settings) performed free of charge.
- Can I use my current email address?
-
If you have a free email such as Gmail, you can use it with no problems. There are services from each company that allow you to continue using the email address of your current provider even after canceling your contract. Please contact your current provider for details.
- Do Seishun 22 Wari and Seishun 26 Wari discounts apply if the user is of the target age?
-
The age of the contract holder, not the user, must be the eligible age. For example, if you are already using J:COM and would like to apply for Seishun 22 Wari discount, your contract holder must be 22 years old or younger.
- Do I need to sign a contract with a provider?
-
J:COM NET comes with a line and provider as a set, so there is no need to sign a separate contract with a provider.
Hot Topics
-
2022.10.31
Sequential expansion of service area to Teine Ward, Kita Ward, and Nishi Ward, Sapporo City Click here for details
Fiber optic and Internet-related columns
We provide a variety of information related to the Internet, such as how to choose a router, where to install it, and what to do when you can't connect.
What is fiber optic line?
Easy-to-understand explanation of advantages and disadvantages and how to choose
Release date: May 31, 2024
Many people who are looking for an internet connection may be considering signing up for an optical line after hearing that "optical lines are faster." the internet…
read moreIntroducing how to switch fiber optic lines!
An easy-to-understand explanation of the procedure, the period until opening, and points to note
Release date: February 29, 2024
If you switch to a fiber-optic line, you may be able to enjoy benefits such as lower fees and a more comfortable internet connection.
read moreWhat is the speed of the fiber optic line?
Introducing average speeds and how to measure them right now
Release date: January 31, 2024
Some people may be wondering what the normal speed of optical fiber is. The maximum speed of optical fiber is about 1 to 10 Gbps. In actual measurements, the maximum speed is…
read more- Communication speed may decrease depending on the usage environment and device used.
- To use Wi-Fi, you need a device such as a computer, smartphone, or tablet that supports the standard.
- McAfee, and the McAfee logo are trademarks or registered trademarks of McAfee, LLC or its subsidiaries in the United States and other countries. Other trademarks and brands may be claimed by others.
[J:COM NET Hikari]
- Delivery speed varies depending on the area and course.
[Next-generation AI Wi-Fi (High-performance Wi-Fi 7/High-performance Wi-Fi)]
- IEEE802.11a/b/g/n/ac/ax/be standard. For courses that do not support Wi-Fi 7, the IEEE802.11a/b/g/n/ac standard is used (the "J:COM NET Hikari (N) 1G Course" uses the IEEE802.11a/b/g/n/ac/ax standard). To achieve the communication speeds required by the 10G technical standard, you must connect to the ONU using a compatible device/wired LAN. Cannot be used in conjunction with commercially available wireless repeaters.
- Some apartment complexes may not be able to provide this service. For details, please contact J:COM.
[J:COM NET Hikari 10G/1G Course (J:COM Line)]
If your device (one device) is Wi-Fi 7 compatible and has a 2x2 antenna and 6GHz, the maximum speed according to the technical standard when connected wirelessly is approximately 11.5Gbps.
[J:COM NET Hikari 10G/1G Course on au Hikari]
If your device (one device) is Wi-Fi 7 compatible and has a 2x2 antenna and 6GHz, the maximum speed according to the technical standard when connected wirelessly is approximately 11.5Gbps.
[J:COM NET Hikari (N) 1G Course]
- IEEE802.11a/b/g/n/ac/ax standard. To achieve 10G communication speeds, you must connect the ONU with a compatible device (10GBASE-T) or wired LAN (Category 6A, 6e, or higher). Cannot be used in conjunction with commercially available wireless repeaters.
- To use it, you need to subscribe to a service specified by J:COM.
[About the amount including tax]
- The listed amounts include tax unless otherwise specified.
- Consumption tax differences may occur due to changes in the consumption tax rounding method under the invoice system.
- J:COM Top
- Our Service
- For fiber optic lines, J:COM NET (internet line)












