Plans & Pricing

J:COM NET 1G course

Expanding service area! 1G Course Downstream: 1Gbps Upstream: 100Mbps [Wi-Fi standard equipment] [Compatible with housing complexes! ] Expanding service area! 1G Course Downstream: 1Gbps Upstream: 100Mbps [Wi-Fi standard equipment] [Compatible with housing complexes! ]

"J:COM NET 1G Course" is a 1G Internet service that comes standard with Wi-Fi and can be used with cable TV lines.
The service area is gradually expanding! Please be sure to check the service area before applying.

Click here for Internet plans
and prices


Some properties offer free or discounted options!

areas & properties

New customers

Sign Up

Applications and Inquiries


phone call
9:00 a.m. - 6:00 p.m. [Closed all year round] / Available translations


AM9:00-PM6:00【연중무휴】/통역 있음

Ứng dụng / Yêu cầu

Ứng dụng / Yêu cầu
AM9:00-PM6:00【mở cửa quanh năm】/có phiên dịch


AM9:00-PM6:00【aberto todo o ano】/com intérprete

"J:COM NET 1G course" service area

J:COM Kumagaya/Fukaya, Shonan/Kamakura (some areas), Suginami/Nakano (some areas), Nishisho, Ichikawa/Urayasu, Ota, Musashino/Mitaka, YY Funabashi Narashino, Chiba Central, Tokatsu/Katsushika, Hachioji/Hino, Itabashi/Kita (some areas), Higashijo/Kawagoe (some areas), Tama, Minami Yokohama, Machida/Kawasaki, Sumida/Taito (Sumida area), Kisarazu (some areas), Saitama (some areas) Kanagawa Central, Sagamihara Yamato (some areas), Ibaraki (some areas), Sendai (some areas), Kawaguchi Toda, Higashi Kanto (some areas), Setagaya (some areas), Yokosuka (some areas) Gunma, Edogawa (some areas), Tokorozawa (some areas), Minato/Shinjuku, West Tokyo (some areas), Tokyo West area (some areas), Saitama Prefecture Central (some areas), Soka (some areas), Koshigaya/Kasukabe (some areas), Tokyo East area (some areas), Chofu (some areas), Adachi (some areas)


J:COM Sapporo (some areas)


J:COM Kumamoto, Fukuoka (some areas), Kitakyushu (some areas)


J:COM Minami-Osaka, Sakai (some areas), Kobe/Miki, Wakayama, Kita-Osaka (some areas), Takarazuka/Kawanishi (some areas), Rinku, Kawachi (some areas), Kitagawachi (1) (part area), Kobe/Ashiya (partial area), Kyoto Miyabijon (partial area), Hokusetsu (partial area), Takatsuki (partial area), Higashiosaka (partial area), Osaka (partial area), Osaka Central (some areas)


In the case of apartment complexes that are not compatible with the "J:COM NET 1G course", you will need to wait for a while until the facility opens as we will conduct a survey and construction to install the equipment. Please contact us for details.


videos, music and games
For those who want to enjoy

320M plan

Downstream max 320Mbps / Upstream max 10Mbps

See price/course

Initial cost

For new subscribers

Basic construction cost at the time of new subscription
Virtually free!

Detached house: 47,520 yen including tax
Gathering: 18,480 yen including tax


Real 0 yen

If you are already a member

Additional services for subscribers
When you join the target plan,
basic construction cost 0 Yen!

Basic construction cost
Click here for details

【please note】

  • A separate contract handling fee of 3,300 yen (tax included) [3,080 yen (tax included) for the Kyushu and Yamaguchi areas] is required for new subscriptions and additional services.
  • Construction costs/fees/initial costs, etc. are required for use/cancellation of each service and service changes.
  • Price plans other than long-term contract plans (no automatic renewal or contract cancellation fee) are also available.
  • At the time of cancellation, removal work (charged) is required. Click here for details

Flow until joining

Easy in 3 steps!
Minimum 4 days before use *1

Step 1



Content confirmation·
Adjustment of construction date


installation work,
Installation and setting of equipment

If you live in an apartment complex, you can choose "installation by workers" or "installation by yourself".

  • For some properties and services, only "installation by workers" is possible.
  • Installation work time varies depending on the condition of the building, contracted services, and details of the work. Details will be provided at the time of contract.
  • Construction work requires the presence of the customer.


Can you do the initial settings for connecting to the internet?

Initial setup (connection setup, e-mail setup, and security setup) for one computer is available free of charge until the end of the month following the completion of J:COM NET installation.

I want to know about support after joining

We offer a wide range of contact methods, from inquiries by phone or chat to guidance on our homepage with support information. In addition, by subscribing to Enkaku Support (550 yen per month (tax included)), you can receive remotely operated support from an operator.

Enkaku Support

I have a room where Wi-Fi is difficult to connect to. Can I still use this reliably?

J:COM provides a Mesh Wi-Fi service using wireless repeaters (pods). You can now use Wi-Fi stably even in rooms where Wi-Fi had difficulty reaching.

Mesh Wi-Fi Routers

Is security service available?

Security services such as “McAfee for ZAQ,” which protects your computer from viruses and unauthorized access, and “i-Filter for ZAQ,” which limits children's Internet usage time and prevents them from accessing dangerous sites, are available free of charge.

Can I use my current email address?

If you have a free email such as Gmail, you can use it with no problems. There are services from each company that allow you to continue using the email address of your current provider even after canceling your contract. Please contact your current provider for details.

Can I use a commercially available Wi-Fi router?

Yes. You can use general Wi-Fi routers currently on the market. Please note that J:COM also has a built-in Wi-Fi router modem that complies with the latest standards.

With J:COM NET Hikari (N), you can use any Wi-Fi router that supports FLET'S Hikari.

  • This is a best-effort service using equipment with downlink 1Gbps and uplink 100Mbps specifications.
  • If you live in an apartment complex, depending on the building, work on wiring inside the building may be involved. In addition, even if work is performed on the entire building, this service may not be available.
  • The communication speed displayed on J:COM NET is the maximum value according to technical standards and does not guarantee a constant speed. It varies depending on the usage environment and equipment used.
  • McAfee, and the McAfee logo are trademarks or registered trademarks of McAfee, LLC or its subsidiaries in the United States and other countries. Other trademarks and brands may be claimed by others.

[About Wi-Fi]

  • To use, you need to subscribe to a service specified by J:COM.
  • A device such as a computer, smartphone, or tablet that supports the IEEE802.11a/b/g/n/ac standard is required. Additionally, you will need to install the designated app, use a compatible device (Android 5.0 or higher or iOS 11.0 or higher), and create a J:COM personal ID.
  • Due to the characteristics of wireless LAN, the speed may be slow or the signal may not reach depending on the environment. Also, the speed may be slow depending on your usage environment, device, and contract plan.
  • If you subscribe to "J:COM NET Hikari 1G/5G/10G Course on au Hikari", you will need to install one device (pod).
  • If you subscribe to the "J:COM NET Hikari 1G/5G/10G course", you will need to install one device (pod).
  • You can sign up for up to 4 additional routers.
  • Some apartment complexes, J:COM In My Room properties, and UR rental housing do not currently provide high-performance Wi-Fi modems.
  • Includes monthly usage fee of 220 yen (tax included) for high-performance Wi-Fi modem or device (pod).
  • A subscription to "J:COM NET 320M plan" or above is required. Also, depending on your contract, you may be required to replace your modem (for a fee).
  • A high-performance Wi-Fi modem or device (pod) monthly fee is required for use. Also, depending on your contract, you may need to replace the modem.

[J:COM NET Hikari 5G/10G plan on au Hikari]

  • The built-in modem's Wi-Fi standard is IEEE802.11a/b/g/n/ac/ax Draft (Wi-Fi certified).
  • It may take more than four days depending on the details of your contract, traffic conditions, use of landline phone number portability services, etc. Please understand this in advance.

[About the amount including tax]

  • Consumption tax differences may occur due to changes in the consumption tax rounding method under the invoice system.