product

J:COM MOBILE products
Introducing the lineup.

iPhone

Product comparison

model AQUOS sense9
AQUOS sense9

Learn more

AQUOS sense8
AQUOS sense8

Learn more

Galaxy A23 5G
Galaxy A23 5G

Learn more

BASIO active2
BASIO active2

Learn more

BASIO active
BASIO active

Learn more

price 62,400 yen (tax included 68,640 yen) 52,800 yen (58,080 yen including tax) 28,800 yen (31,680 yen including tax) 48,000 yen (52,800 yen including tax) 36,000 yen (39,600 yen including tax)
screen
size
about 6.1 inches about 6.1 inches about 5.8 inches about 5.7 inches about 5.7 inches
capacity 128GB 128GB 64GB 64GB 64GB
camera Approximately 50.3 million pixels Approximately 50.3 million pixels Approximately 50 million pixels Approximately 50.3 million pixels Approximately 12 million pixels
5G ready

Device purchase service

Low-cost SIM

Rate plan

Data capacity Pricing

Popular

1GB

5GB

980yen
(1,078 yen including tax)


Recommended

5GB

10GB

1,480yen
(1,628 yen including tax)

Attention!

10GB

20GB

1,980yen
(2,178 yen including tax)

20GB

30GB

2,480yen
(2,728 yen including tax)

  • With Date Mori, 1GB will be increased to 5GB, 5GB will be increased to 10GB, 10GB will be increased to 20GB, and 20GB will be increased to 30GB. See here for applicable conditions.
  • Separate universal service fees, telephone relay service fees, and call and SMS communication fees are required.

accessories

We offer accessories such as films and cases for smartphones and tablets.
Please check back as accessories are available for purchase at any time.

view accessories

Campaigns/benefits

If you are considering signing up or adding services

Sign Up information

FAQ

Procedures such as contracting and changing models are cumbersome.

You can easily apply online. Visiting support is also available upon request.

You can apply for J:COM MOBILE online. You can complete the process from the comfort of your own home, so there is no need to go to a store and wait for a long time.

Once you receive your smartphone, you can receive free support if you wish. We will provide detailed instructions on how to use your smartphone, as well as the initial settings.

About initial setup support

  • Those applying for "J:COM MOBILE D Plan SIM Card" are not eligible.
I want to transfer data such as my phone book to a new smartphone, what should I do?

Solve difficult settings at home. Leave the initial settings of your smartphone to Enkaku Support!

J:COM MOBILE provides free support that provides detailed instructions on initial settings, migration of phonebook data, instructions on how to use the service, etc. for those who wish to do so.

Click here for details

Can I continue to use the email address I'm currently using on my J:COM MOBILE smartphone?

If you are using a free email service such as Gmail, you can continue to use it by logging in or setting up a new device.

Please note that if you are using an email address (domain) issued by some telecommunications companies, you will not be able to use it.

  • There are some services that allow you to continue using carrier mail even after canceling your carrier. Please refer here for details.

J:COM MOBILE does not issue email addresses, so we recommend that you switch to a free email such as G-mail in advance.

Can I carry over unused data usage?

Unused data traffic will be automatically carried over to the next month.

*The remaining amount is valid until the end of the following month.

If the upper limit is exceeded, the speed will be limited to 1Mbps or 200kbps depending on the plan you subscribe to. In addition to the data usage of your contract plan, you can also carry over any additional data usage you purchase to the next month.

Please check here for more information, including expiration dates.

Can I continue to use LINE on my new device?

By completing the appropriate settings and procedures, you can continue to use the service on your new device.

Regarding account migration (handover) procedures, security is regularly strengthened, so please check the latest information on LINE's official blog before proceeding.
(*Please note that settings may be required before changing the model)

How to transfer your LINE account (as of July 2017)

[About the amount including tax]

  • Consumption tax differences may occur due to changes in the consumption tax rounding method under the invoice system.