Heartful plan
In order to support customers with disabilities who live in our service area, we offer the following discount plans.
Terms and conditions
A person with any of the following, or a dependent family member living with the person
◯Physical disability certificate: Grade 1, 2 ◯Rehabilitation certificate: Severe, severe, moderate ◯Mental disability certificate: Grade 1
The name of each notebook/certificate may vary depending on the issuer. For details, please contact each local government.
This service is not available in some areas of J:COM Oita. Click here for details
Service introduction
J:COM TV Heartful Plan

Shin Standard | Monthly 2,750 circle (3,025 yen including tax) |
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This is the same content as the "J:COM TV Shin Standard (standard contract)" which costs 5,500 yen per month (6,050 yen including tax).
"We will provide you with one free copy of J: J:COM Magazine (monthly TV program guide magazine).
- Optional channels, HDR service, and subscribing for the second and subsequent devices will be charged as before.
Please contact us for more information. *The NHK reception fee is not included in the usage fee. - A separate usage fee is required when installing J:COM LINK or 4K J:COM Box.
J:COM NET Heartful Plan

1G Course ★1 | Monthly 3,550 circle (3,905 yen including tax) |
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This is the same as the "J:COM NET 1G Course (standard contract)," which costs 6,700 yen per month (7,370 yen including tax).
In addition to this course, we also have other courses available that you can choose from depending on your usage situation and communication environment. Please contact us for details.
- The speed of the service varies depending on the area and plan. It is offered as either "J:COM NET Hikari 1G Course on au Hikari (limited to detached houses, outside the Kansai area)" / "J:COM NET Hikari 1G Course (J:COM line)" / "J:COM NET 1G Course" (not available in some areas, gradually expanding).
- The displayed communication speed is the maximum value according to technical standards, and does not guarantee a constant speed.
It varies depending on the usage environment.
J:COM PHONE Heartful Plan

(per line) | Monthly 755 circle (830 yen including tax) |
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This plan offers the same benefits as the "J:COM PHONE Plus (standard contract)," which costs 1,510 yen per month (1,661 yen including tax).
- Optional services will be charged as before. Please contact us for more information.
- Separate universal service fees, telephone relay service fees, and call charges are required.
Click here for details on J:COM PHONE
Customers eligible for the above who live within the J:COM area will receive a fee discount when subscribing to J:COM MOBILE. Customers using the Heartful Plan receive discounts and other benefits when subscribing to J:COM HOME, J:COM DENRYOKU, or J:COM GAS. Please contact us for more information.
This service is not available in some areas of J:COM Oita.
- Those who live in a coaxial area in Oita City or Yufu City
- Residents of Usa City, Kitsuki City, and Nakatsu City
- Installation costs, handling fees, initial costs, etc. are required for using, canceling, and changing services for each service.
- All construction costs/fees when adding or changing services are free of charge. Contract cancellation fees for long-term contract services are also exempted.
- In order to join the Heartful Plan, it may take some time from the time you apply until you can start using the service, as it is necessary to confirm each notebook and certificate in the contract conditions. Thank you for your understanding.
[About the amount including tax]
- Consumption tax differences may occur due to changes in the consumption tax rounding method under the invoice system.