Heartful plan

特別価格でご提供 ハートフルプラン

In order to support customers with disabilities who live in our service area, we offer the following discount plans.

Terms and conditions

A person with any of the following, or a dependent family member living with the person
◯Physical disability certificate: Grade 1, 2 ◯Rehabilitation certificate: Severe, severe, moderate ◯Mental disability certificate: Grade 1

The name of each notebook/certificate may vary depending on the issuer. For details, please contact each local government.

This service is not available in some areas of J:COM Oita. Click here for details

Service introduction

J:COM TV Heartful Plan

Shin Standard Monthly usage fee 2,490 circle
(2,739 yen including tax)
flex Monthly fee ¥ 2,490​ ​*1
(2,739 yen including tax)

"J:COM TV Shin Standard (standard contract)" 5,500 yen per month (6,050 yen including tax),
This is the same as "J:COM TV Flex (standard contract)," which costs 5,500 yen per month (6,050 yen including tax).
We will provide you with one free copy of J: J:COM Magazine (monthly TV program guide magazine).

  • For Netflix Basic Plan. If you wish to subscribe to a different plan, you will need to pay the difference (Monthly charge for Standard Plan 455 yen (500 yen including tax), Monthly premium plan 900 yen (990 yen including tax)).
  • Optional channels, HDR service, and subscribing for the second and subsequent devices will be charged as before.
    Please contact us for more information. *The NHK reception fee is not included in the usage fee.
  • A separate usage fee is required when installing J:COM LINK or 4K J:COM Box.

Click here for details on J:COM TV

J:COM NET Heartful Plan

1G course/320M course Monthly usage fee 3,350 circle
(3,685 yen including tax)

"J:COM NET 1G Course (Standard Contract)" "J:COM NET 320M Course (Standard Contract)"
The content is the same as the monthly fee of 6,900 yen (7,590 yen including tax).

  • The displayed communication speed is the maximum value according to technical standards, and does not guarantee a constant speed.
    It varies depending on the usage environment.

Click here for details on J:COM NET

J:COM PHONE Heartful Plan

(per line) Monthly usage fee 665 circle
(731 yen including tax)

This plan offers the same benefits as the "J:COM PHONE Plus (standard contract)," which costs 1,510 yen per month (1,661 yen including tax).

  • Optional services will be charged as before. Please contact us for more information.
  • Separate universal service fees, telephone relay service fees, and call charges are required.

Click here for details on J:COM PHONE

Customers eligible for the above who live within the J:COM area will receive a fee discount when subscribing to J:COM MOBILE. Customers using the Heartful Plan receive discounts and other benefits when subscribing to J:COM HOME, J:COM DENRYOKU, or J:COM GAS. Please contact us for more information.

Heartful Plan FAQ

This service is not available in some areas of J:COM Oita.

  • Those who live in a coaxial area in Oita City or Yufu City
  • Residents of Usa City, Kitsuki City, and Nakatsu City

Please contact us for more information

[Notes]
  • Installation costs, handling fees, initial costs, etc. are required for using, canceling, and changing services for each service.
  • All construction costs/fees when adding or changing services are free of charge. Contract cancellation fees for long-term contract services are also exempted.
  • In order to join the Heartful Plan, it may take some time from the time you apply until you can start using the service, as it is necessary to confirm each notebook and certificate in the contract conditions. Thank you for your understanding.
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[About the amount including tax]

  • Consumption tax differences may occur due to changes in the consumption tax rounding method under the invoice system.