New customers
New Customers
Contact us online
New subscribers
0120-989-970
9:00-18:00 [Open all year round]
Click here for Internet plans
and prices
Some properties offer free or discounted options!
New customers
电话咨询
050-1722-1733
9:00-18:00【全年无休】/有翻译
日本語での通話は
こちら
신청·문의
050-1722-1733
9:00-18:00【연중무휴】/통역 있음
日本語での通話は
こちら
Ứng dụng / Yêu cầu
050-1722-1733
9:00-18:00【mở cửa quanh năm】/có phiên dịch
日本語での通話は
こちら
Solicitação/Consultas
050-1722-1733
9:00-18:00【aberto todo o ano】/com intérprete
日本語での通話は
こちら
Find the perfect
plan for you
Some properties offer free or discounted options!
World's fastest standard ★ Wi-Fi 7,
Support your home communication environment at any time
Living with the Internet
Faster and more comfortable
Theoretical maximum speed ratio of Wi-Fi communication standards. May not be available depending on the course or area.
Speed and stability
10Giga Optical Fiber and the world's fastest standard *1
With Wi-Fi 7,
The whole house is smooth and comfortable.
For a stable communication environment.
- Source: Ministry of Internal Affairs and Communications IEEE 802.11be (Wi-Fi 7)
of
Regarding implementation: "Comparison of Wi-Fi certified standards"
uniqueness
The world's fastest Wi-Fi 7 standard
J:COM uses AI to optimize.
The more you use it, the more comfortable it becomes!
Great Value
10GB fiber optic cable for 6 months at 0 yen per month
Next-generation AI Wi-Fi compatible with Wi-Fi 7
Available at no additional cost!
security
Viruses and unauthorized access
Prevent and respond to threats
Full security is free.
Support
Manage your home's communication environment with the app
Diagnostics and support available at any time
- Diagnosis is limited to J:COM services.
"J:COM NET Hikari on au Hikari"/
Not available with "J:COM NET Hikari (N)".
For more information, please contact J:COM.
光回線もWi-Fiも!
J:COM 光 が選ばれる理由
Theoretical maximum speed ratio of Wi-Fi communication standards. May not be available depending on the course or area.
Topics
月額料金・コースのご案内
We will introduce you to courses that allow you to use the internet in a fun and economical way.
6カ月実質月額0円※1(税込)
(割引終了後:税込6,160円)
- WEB Gentei Start Wari and cashback of 20,000 yen per month. 2-year contract, automatically renewed. Cancellation midway requires a cancellation fee.
基本工事費は実質無料、詳しくは こちら 。別途契約事務手数料が必要。
Click here for more detailed prices
3カ月月額0円※1(税込)
(割引終了後:税込5,258円)
さらに1万円キャッシュバック
- 表示のサービスは「Wi-Fi 7」に対応しておりません。「Wi-Fi 7」をご希望の方はこちらからお問い合わせください。
- Wi-Fi 7は物件により対応状況が異なり、順次拡大しております。
10G+Wi-Fiは
3カ月月額1,628円(税込)※1
(割引終了後:税込6,886円)
さらに1万円キャッシュバック
詳しく見る
- WEB Gentei Start Wari applies. 2-year contract, automatically renewed. Cancellation during the contract period will incur a cancellation fee.
基本工事費は実質無料、詳しくは こちら 。別途契約事務手数料が必要。
Click here for more detailed prices
Click here for Internet plans
and prices
Some properties offer free or discounted options!
お申し込み方法と
ご利用開始までの流れ
Easy in 3 steps
Start using in as little as 4 days*

お申し込み

工事日時の調整

工事、機器の
設置・設定
お申し込み
工事日時の調整
工事、機器の設置・設定
契約内容や混雑状況などにより、
希望の日程に沿えない場合あり。
Recommended as a set/
Popular services
Customer feedback
Fiber optic and other internet
Introducing reviews
If you are considering signing up or adding services
Sign Up information
Click here for Internet plans
and prices
Some properties offer free or discounted options!
If you are considering signing up or adding services
Sign Up information
New customers
电话咨询
050-1722-1733
9:00-18:00【全年无休】/有翻译
日本語での通話は
こちら
신청·문의
050-1722-1733
9:00-18:00【연중무휴】/통역 있음
日本語での通話は
こちら
Ứng dụng / Yêu cầu
050-1722-1733
9:00-18:00【mở cửa quanh năm】/có phiên dịch
日本語での通話は
こちら
Solicitação/Consultas
050-1722-1733
9:00-18:00【aberto todo o ano】/com intérprete
日本語での通話は
こちら
Find the perfect
plan for you
Some properties offer free or discounted options!
FAQ
- Can you do the initial settings for connecting to the internet?
-
Up until the end of the month following the completion of J:COM NET installation work, you can have one PC's initial settings (connection settings, e-mail settings, and security settings) performed free of charge.
- Can I use my current email address?
-
If you have a free email such as Gmail, you can use it with no problems. There are services from each company that allow you to continue using the email address of your current provider even after canceling your contract. Please contact your current provider for details.
- Do Seishun 22 Wari and Seishun 26 Wari discounts apply if the user is of the target age?
-
The age of the contract holder, not the user, must be the eligible age. For example, if you are already using J:COM and would like to apply for Seishun 22 Wari discount, your contract holder must be 22 years old or younger.
- Do I need to sign a contract with a provider?
-
J:COM NET comes with a line and provider as a set, so there is no need to sign a separate contract with a provider.
Topics
-
2022.10.31
Sequential expansion of service area to Teine Ward, Kita Ward, and Nishi Ward, Sapporo City Click here for details
Fiber optic and Internet-related columns
We provide a variety of information related to the Internet, such as how to choose a router, where to install it, and what to do when you can't connect.
What is fiber optic line?
Easy-to-understand explanation of advantages and disadvantages and how to choose
Release date: May 31, 2024
Many people who are looking for an internet connection may be considering signing up for an optical line after hearing that "optical lines are faster." the internet…
read moreIntroducing how to switch fiber optic lines!
An easy-to-understand explanation of the procedure, the period until opening, and points to note
Release date: February 29, 2024
If you switch to a fiber-optic line, you may be able to enjoy benefits such as lower fees and a more comfortable internet connection.
read moreWhat is the speed of the fiber optic line?
Introducing average speeds and how to measure them right now
Release date: January 31, 2024
Some people may be wondering what the normal speed of optical fiber is. The maximum speed of optical fiber is about 1 to 10 Gbps. In actual measurements, the maximum speed is…
read more- Communication speed may decrease depending on the usage environment and device used.
- To use Wi-Fi, you need a device such as a computer, smartphone, or tablet that supports the standard.
- McAfee, and the McAfee logo are trademarks or registered trademarks of McAfee, LLC or its subsidiaries in the United States and other countries. Other trademarks and brands may be claimed by others.
[J:COM NET Hikari]
- 提供速度はエリア・コースにより異なる。
[Next-generation AI Wi-Fi (high-performance Wi-Fi 7)]
- IEEE802.11a/b/g/n/ac/ax/be規格。10Gに対応した技術規格上の通信速度を出すには、対応した機器(10GBASE-T)/有線LAN(カテゴリー6A・6e以上)でONUと接続する必要あり。市販の無線中継器を使用している場合、併用不可。
- Some apartment complexes may not be able to provide this service. For details, please contact J:COM.
[J:COM NET Hikari 10G/1G Course (J:COM Line)]
お客さまの使用機器(1台)がWi-Fi 7対応かつ、2×2のアンテナ・6GHz対応の場合、無線接続時の技術規格上の最大速度は概ね11.5Gbps。
[J:COM NET Hikari 10G/1G Course on au Hikari]
お客さまの使用機器(1台)がWi-Fi 7対応かつ、2×2のアンテナ・6GHz対応の場合、無線接続時の技術規格上の最大速度は概ね11.5Gbps。
【J:COM NET 光(N)】
- IEEE802.11a/b/g/n/ac/ax規格。10Gに対応した技術規格上の通信速度を出すには、対応した機器(10GBASE-T)/有線LAN(カテゴリー6A・6e以上)でONUと接続する必要あり。市販の無線中継器を使用している場合、併用不可。
- To use it, you need to subscribe to a service specified by J:COM.
[About the amount including tax]
- The listed amounts include tax unless otherwise specified.
- Consumption tax differences may occur due to changes in the consumption tax rounding method under the invoice system.
- J:COM Top
- Our Service
- For fiber optic lines, J:COM NET (internet line)









