Japan's first next-generation AI Wi-Fi is getting rave reviews! *PLUME® technology built-in modem sold for the first time in Japan
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0120-989-970
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and prices
Some properties offer free or discounted options!
New customers
phone call
050-3092-3161
9:00 a.m. - 6:00 p.m. [Closed all year round] / Available translations
신청·문의
050-3092-3161
AM9:00-PM6:00【연중무휴】／통역 있음
Ứng dụng / Yêu cầu
050-3092-3161
AM9:00-PM6:00【mở cửa quanh năm】／có phiên dịch
Solicitação/Consultas
050-3092-3161
AM9:00-PM6:00【aberto todo o ano】／com intérprete
InquiriesFind the perfect
plan for you
Some properties offer free or discounted options!
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For User
Introducing recommended information
Why you should use J:COM NET?
Price information
We will introduce you to courses that allow you to use the internet in a fun and economical way.
- Apartments
- Houses
|
High-capacity, ultra-high-speed network of
For those who want to get started at a great price! 10G 3 months:
1,628
yenper
month (tax included) Plus 10,000 yen cashback |
|
High-speed internet with Wi-Fi of
For those who want to get started at a great price! 1G 3 months:
0
yenper
month (tax included) Plus 10,000 yen cashback |
|
Seishun 26 Wari- 22%
Only for those under 26 years old! 1G Discount for 4 years Under 26 years old: 4,268 yen per month (tax included) Under 22 years old: 3,850 yen per month (tax included) |
WEB Gentei Start Wari applies. 2-year contract, automatically renewed. Cancellation during the contract period will incur a cancellation fee.
Click here for more detailed prices
Savings calculatorJ:COM In My Room Exclusive! Special plan
[ Internet and TV for free
or discounted ]
J:COM In My Room is a property
with low rates for tenants.
|
High-capacity, ultra-high-speed network of
For those who want to get started at a great price! 10G 6 months:
0
yenper
month (tax included) |
|
High-speed internet with Wi-Fi of
For those who want to get started at a great price! 1G 6 months:
0
yenper
month (tax included) |
WEB Gentei Start Wari and cashback of 20,000 yen per month. 2-year contract, automatically renewed. Cancellation midway requires a cancellation fee.
Click here for more detailed prices
Super fast Internet, comfort with Hikari!
Hikari 10 Gig/5 Gig/1 Gig
Next-generation AI Wi-Fi for a pleasant and seamless experience
Why you should use J:COM NET?
- Reason 1
-
With 10 giga light*1
Learn more about J:COM NET Hikari
Video viewing and online meetings
comfortable!
- Reason 2
-
1 giga fiber optic for 3 months
See all rates and coursesLearn more about free security
0 yen per month! *2
Security is free
- Reason 3
-
With next-generation AI Wi-Fi *3
Learn about next-gen AI Wi-Fi See all plans & pricing
Comfortable the more you use it
- Reason 4
-
Ready to use in as little as 4 days! ※Four
Covered areas & properties Find out how to apply
You can also install it yourself at any time you like.
- The maximum speed according to technical standards provided from the network to the ONU.
- For apartment buildings. WEB Gentei Start Wari applies. 2-year contract, automatically renewed. Cancellation during the contract period will incur a cancellation fee.
- Also available on 10G/5G courses. However, the maximum communication speed according to technical standards with the WAN side is limited to 1Gbps.
- It may take more than four days depending on the details of your contract, traffic conditions, use of landline phone number portability services, etc. Please understand this in advance.
Click here for Internet plans and prices
Find the perfect plan for you
Complete Support/
Reliable Security
We can visit for initial setup at your request, so you don't have to worry even if you are not good at using computers. Even after signing a contract, we provide support through phone consultations, etc.
A full range of security services that are essential for the Internet, such as spam blocking and antivirus protection.
Recommended as a set/
Popular services
Customer feedback
If you are considering signing up or adding services
Sign Up information
Click here for Internet plans
and prices
Some properties offer free or discounted options!
If you are considering signing up or adding services
Sign Up information
New customers
phone call
050-3092-3161
9:00 a.m. - 6:00 p.m. [Closed all year round] / Available translations
신청·문의
050-3092-3161
AM9:00-PM6:00【연중무휴】／통역 있음
Ứng dụng / Yêu cầu
050-3092-3161
AM9:00-PM6:00【mở cửa quanh năm】／có phiên dịch
Solicitação/Consultas
050-3092-3161
AM9:00-PM6:00【aberto todo o ano】／com intérprete
Find the perfect
plan for you
Some properties offer free or discounted options!
FAQ
- Can you do the initial settings for connecting to the internet?
-
Up until the end of the month following the completion of J:COM NET installation work, you can have one PC's initial settings (connection settings, e-mail settings, and security settings) performed free of charge.
- I want to know about support after joining
-
We offer a wide range of contact methods, from inquiries by phone or chat to guidance on our homepage with support information. In addition, by subscribing to Enkaku Support (550 yen per month (tax included)), you can receive remotely operated support from an operator.
- I have a room where Wi-Fi is difficult to connect to. Can I still use this reliably?
-
J:COM provides a Mesh Wi-Fi service using wireless repeaters (pods). You can now use Wi-Fi stably even in rooms where Wi-Fi had difficulty reaching.
- Is security service available?
-
You can use security services such as "McAfee for ZAQ," which protects your computer from viruses and unauthorized access, and "i-Filter for ZAQ," which limits the time your children spend online and prevents them from accessing dangerous sites, free of charge.
- Can I use my current email address?
-
If you have a free email such as Gmail, you can use it with no problems. There are services from each company that allow you to continue using the email address of your current provider even after canceling your contract. Please contact your current provider for details.
- Can I use a commercially available Wi-Fi router?
-
Yes. You can use general Wi-Fi routers currently on the market. Please note that J:COM also has a built-in Wi-Fi router modem that complies with the latest standards.
With J:COM NET Hikari (N), you can use any Wi-Fi router that supports FLET'S Hikari.
Topics
-
2022.10.31
Sequential expansion of service area to Teine Ward, Kita Ward, and Nishi Ward, Sapporo City Click here for details
Useful column
We provide a variety of information related to the Internet, such as how to choose a router, where to install it, and what to do when you can't connect.
- Communication speed may decrease depending on the usage environment and device used.
- To use Wi-Fi, you need a device such as a computer, smartphone, or tablet that supports the standard.
- McAfee, and the McAfee logo are trademarks or registered trademarks of McAfee, LLC or its subsidiaries in the United States and other countries. Other trademarks and brands may be claimed by others.
[About high-performance Wi-Fi]
- To use it, you need to subscribe to a service specified by J:COM.
- IEEE802.11a/b/g/n/ac standard. (J:COM NET Hikari (N) is IEEE802.11a/b/g/n/ac/ax). To achieve the communication speeds based on the technical standards compatible with 10G/5G, it is necessary to connect the compatible device (10GBASE-T) and ONU with a wired LAN (Category 6A, 6e or higher). Cannot be used in conjunction with commercially available wireless repeaters.
- Due to the characteristics of in-house wiring (communication performance of LAN cables, routers, hubs, etc.) and wireless LAN, communication speed may be significantly limited or radio waves may not reach.
- Depending on the contract course, the equipment to be installed and the number of installations may vary.
- Some apartment complexes may not be able to provide this service. For details, please contact J:COM.
[About the amount including tax]
- Consumption tax differences may occur due to changes in the consumption tax rounding method under the invoice system.
