Disaster prevention information service
Reliable service that informs you of disaster information in your area
Click here for inquiries and applications regarding disaster prevention information services
Contact us by phone (toll free)
0120-999-000
AM 9:00-PM 6:00 [open all year round]
Earthquake early warnings are provided in areas that are not linked with the disaster prevention administrative radio system.
Please contact us for more information.
Currently not available at J:COM Oita.
What is disaster prevention information service?
We deliver "earthquake early warnings" and "activate TV during disasters" through our own cable network. We support your safe and comfortable life.

Based on the information of the Japan Meteorological Agency, we will inform you of the earthquake early warning

Information on local life and crime prevention, and disaster prevention information in the event of a large-scale disaster

Notifications are linked to TV when evacuation information from local governments and weather warnings from the Japan Meteorological Agency are announced.
Usage fee
Monthly usage fee *1 | 330 yen (tax included) / 1 unit *2 |
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- A separate construction fee is required. Please check here for details.
- Those who only subscribe to the disaster prevention information service.
Click here for inquiries and applications regarding disaster prevention information services
Contact us by phone (toll free)
0120-999-000
AM 9:00-PM 6:00 [open all year round]
Earthquake early warnings are provided in areas that are not linked with the disaster prevention administrative radio system.
Please contact us for more information.
Service details
Please leave the connection work and detailed settings of the dedicated terminal to J:COM.
Based on information from the Japan Meteorological Business Support Center, a dedicated terminal installed in the customer's home calculates and notifies the predicted seismic intensity and grace period.
At the time of contract, you can choose the predicted seismic intensity to be notified on the dedicated terminal from seismic intensity 3 or 4.
The dedicated terminal is equipped with an FM radio function. In the event of a disaster, it can be removed and carried as an FM radio.
Support status for "List of measures to be taken by terminal users"
Earthquake early warning
We will inform you of the earthquake early warning with flash and voice.

*The items provided may differ from the photos.

*The items provided may differ from the photos.
The grace time will be announced in units of 10 seconds, 10/20/30 seconds.
If the grace period is short, the announcement will be shortened, such as "(Sign sound) An earthquake with a seismic intensity of about ○ is coming soon."
If the predicted seismic intensity is 3 or 4 or higher, you will be notified by flash and voice. (You can choose at the time of contract)
Predicted seismic intensity and grace time are calculated for each area indicated by your postal code.
Deep-focused earthquakes (earthquakes with very deep epicenters) may have large prediction errors.
Seismic waves consist of P waves (primary tremors) and S waves (principal tremors), and the speed of propagation differs between P waves and S waves. Estimate the location of the epicenter and the magnitude of the earthquake from the P-waves that arrive first. You can prepare for an upcoming earthquake before the strong shaking S-waves arrive.
[Regarding the limits of the Earthquake Early Warning system]
・Earthquake early warnings may not arrive in time if the epicenter is near. * There may be an error of about ±1 in the seismic intensity to be notified.
Disaster prevention administrative radio
It is safe because you can hear the disaster prevention administrative radio in the room.
We will inform you of local life / crime prevention information and disaster prevention information in the event of a large-scale disaster.
* It will be provided sequentially from the area where the contract related to the disaster prevention administrative radio has been concluded with the local government.
*Broadcast contents and expressions differ depending on the local government in which you live.

TV activation in the event of a disaster
Just connect the dedicated terminal to the TV. In the event of a disaster *, the TV will automatically turn on and notify you of disaster information.
*When local governments and the Meteorological Agency issue some evacuation information and weather warnings.
Example of TV screen display during a disaster
Watch the video of the TV startup (J:COM Earthquake Early Warning Demonstration [40 seconds])
List of information displayed when the TV is activated in the event of a disaster
Evacuation information * | Evacuation order (emergency), evacuation advisory, preparation for evacuation, start of evacuation for the elderly | |
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Weather information | special warning | Heavy rain, heavy snow, waves, storm surges, etc. |
alarm | Heavy rain, heavy snow, waves, storm surges, etc. | |
Various information | Record-breaking short-term heavy rain information, eruption warnings, large tsunami warnings, designated river flood forecasts, etc. |
Evacuation information may be issued by specifying some areas, so your address may not necessarily be subject to evacuation.
<For those currently using the Earthquake Early Warning>
If you are currently subscribed to the Earthquake Early Warning Service, you may need to replace your device to use Disaster TV Startup. Please contact us for more information.
Advance preparation

When disaster strikes

<When the TV is on standby in the event of a disaster>
- Starts automatically and displays the alarm screen.
- After 5 minutes of inactivity, it will automatically return to standby mode.
<If you are using a TV during a disaster>
- The input is switched automatically and the alarm screen is displayed.
- If you want to return to watching TV, you will need to switch the input yourself.
Flow from application to use
Application
Content confirmation
Adjustment of construction date
In-house construction
(please be present)
Click here for inquiries and applications regarding disaster prevention information services
Contact us by phone (toll free)
0120-999-000
AM 9:00-PM 6:00 [open all year round]
Earthquake early warnings are provided in areas that are not linked with the disaster prevention administrative radio system.
Please contact us for more information.
Disaster prevention information service usage fee discount
overview | If you sign up for the disaster prevention information service as a new or additional service, the monthly basic fee of 330 yen (tax included) will be 0 yen for 12 months, including the month of installation. |
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Target audience | Customers who have subscribed to the disaster prevention information service and have completed the installation work. |
Apply | Applied once, only for one disaster prevention information service terminal. |
Notes |
|
Disaster prevention information service basic construction cost 0 yen
overview | If you subscribe to the disaster prevention information service as a new or additional service, the basic construction cost is 0 yen. |
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Target audience |
Customers who have subscribed to the disaster prevention information service and have completed the installation work. New single-family homes may not be eligible. |
Apply | Applied once, only for one disaster prevention information service terminal. |
Basic construction cost |
|
Notes |
|
Click here for inquiries and applications regarding disaster prevention information services
Contact us by phone (toll free)
0120-999-000
AM 9:00-PM 6:00 [open all year round]
Earthquake early warnings are provided in areas that are not linked with the disaster prevention administrative radio system.
Please contact us for more information.
- When removing it and using it as an FM radio or simple light, a separate dry cell is required. In addition, it cannot be used as a terminal for the "disaster prevention information service".
[Earthquake Early Warning]
- Cannot be used during power outages.
- If the epicenter is close, the emergency earthquake warning may not arrive in time.
- There may be an error of about ±1 in the seismic intensity to be notified.
- If a deep earthquake or multiple earthquakes occur at the same time, it may not be possible to make an accurate forecast.
[Disaster prevention administrative radio]
Disaster Prevention Administrative Radio is a service in which J:COM uses terminals to retransmit disaster prevention administrative broadcasts provided by local governments to citizens. J:COM assumes no responsibility for the content of disaster prevention administrative broadcasts. Furthermore, the content of disaster prevention administrative radio broadcasts differs depending on the local government.
[Turn on TV during a disaster]
- Disaster TV Activation is a service that activates or switches the display of the TV to display information when evacuation information or weather warnings are announced. J:COM is not responsible for the content of the TV activation during a disaster.
- A TV that supports the HDMI interlocking function is required to start the TV and switch inputs. Depending on the specifications of the TV, it may not work properly.
- Information on earthquake early warnings and disaster prevention administrative radio retransmissions is not displayed.
[About the amount including tax]
- Consumption tax differences may occur due to changes in the consumption tax rounding method under the invoice system.