Important Notices

November 19, 2025
November 18, 2025: Support following the large-scale fire in Saganoseki, Oita City
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WEB限定スタート割 青春22割・青春26割 J:COM金利優遇割引
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青春22割・青春26割
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見たい！がみつかる テレビ番組ガイド
料金・サポート・番組表 これひとつで MY J:COMアプリ
J:COM × NETFLIX テレビでNetflix見るならJ:COM おすすめ作品はこちら
応募&参加無料！ イベント・プレゼント
優待価格など、おトク情報が満載 加入者優待

Customer feedback

Decisive is strong
Customer service

courteous customer service was the decisive factor in the contract. Our employees and workers come directly to our homes to discuss contracts and install equipment, so we can continue to work with peace of mind.

30s/Male

in case of emergency
Local information would be helpful

Local disaster information is faster than NHK and the Internet Meteorological Agency. again, State of rivers and flooding of main roads It is also very helpful because it will be delivered as a live video.

40s/Female

I can hear this and that
good shop window

after all there is a shop nearby So, when I'm unsure about whether or not I should join a new company, I go directly to the store and ask, "What kind of service is good for this place?" You can ask them over the phone, but when you think "What?" but Thank you for thinking with me until I realized it was a storefront. .

50s/female

collective procedure
Convenient

TV, internet as well as electricity etc. Services throughout life can receive One-stop procedure for moving, etc. It is convenient to be able to

60s/male

Customer center response
wonderful

I contacted the customer center and the process from consultation to construction and opening was very smooth and the response was excellent. I am also satisfied with the quality of J:COM LINK and the internet line.

70s/female

no antenna required
happy

The internet line is stable, and the TV content is Community-based "J Tele" And so on. No need to install an antenna and the appearance of the house is neat Did.

40s/Male
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Applications and Inquiries

申请・咨询

电话咨询
050-1722-1733 9:00-18:00【全年无休】／有翻译 日本語での通話は
こちら

신청·문의

신청·문의
050-1722-1733 9:00-18:00【연중무휴】／통역 있음 日本語での通話は
こちら

Ứng dụng / Yêu cầu

Ứng dụng / Yêu cầu
050-1722-1733 9:00-18:00【mở cửa quanh năm】／có phiên dịch 日本語での通話は
こちら

Solicitação/Consultas

Solicitação/Consultas
050-1722-1733 9:00-18:00【aberto todo o ano】／com intérprete 日本語での通話は
こちら

Current customers

Check / Update
Your Contract
(JAPANESE ONLY)

Inquiries

联系我们

문의

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plan for you

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Notice from J:COM

  • important
    notice
  • notice
メンテ2025年12月03日
【12月6日(土) AM6:20～】システムメンテナンスに伴うWebページ閲覧停止のお知らせ
MOBILE November 18, 2025
J:COM MOBILE announces the launch of its messaging service "RCS" for its A plan
MOBILE November 4, 2025
Regarding the impact on our communications services due to the termination of NTT DoCoMo's 3G (FOMA) service
Notice List
Trouble/maintenance information
TV2025年12月03日
「エンタメ～テレHD☆シネドラバラエティ」リニューアルおよび「ダンスチャンネル by エンタメ～テレ」放送終了のお知らせ
MOBILE December 2, 2025
【J:COM MOBILE】一部機種での「LINE」アプリサポート終了に伴う利用不可について
Electricity December 1, 2025
[J:COM Electricity/Power] Fuel cost adjustment unit price for December 2025 (January meter reading)
Service November 29, 2025
Changes to the terms of use for on-site support
Other November 28, 2025
Please be aware of copyright infringement through the use of file sharing software
TV November 28, 2025
Notice of termination of new applications for optional channels "J SPORTS 1+2+3+4ch Set" and "J SPORTS & GolfNetwork set"
Notice List
Trouble/maintenance information

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J:COM放送の地域チャンネル

J:COM Channel
J: Tele

Sustainability

At J:COM, we will work on sustainability management to fulfill the four promises born from our corporate philosophy and SDGs. Click here for details

[About the amount including tax]

  • The listed amounts include tax unless otherwise specified.
  • Consumption tax differences may occur due to changes in the consumption tax rounding method under the invoice system.

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