Cyclist support

We firmly support J:COM 's services! "Bicycle Life Support" option: Monthly usage fee 400 yen (440 yen including tax)

"Bicycle life support"
Click here to apply for

Bicycle life support
Application

Contact us by phone
(Free call)

0120-999-000

AM 9:00~PM 6:00 [open all year round]
on the next screenPlease press AM 9:00-PM 6:00 [open all year round]

Service introduction

24 hours a day, 365 days a year with a dedicated dial!

Support 1 bicycle road service

Rush to the sudden trouble of the bicycle!

When you are out and about, your bicycle has run out of battery, has a puncture, has a breakdown, etc., and can no longer run.

When you are out and about, your bicycle has run out of battery, has a puncture, has a breakdown, etc., and can no longer run.

I want to transport a broken bicycle from my home to a nearby bicycle shop.

I want to transport a broken bicycle from my home to a nearby bicycle shop.

0 yen *1 Transport up to 20km
  • If the bicycle becomes unable to run on its own, the transportation distance will be within 20 km from the place of occurrence. If it exceeds 20 km, a separate transportation fee will be required to the bicycle road service provider.

Support 2 Bicycle life support incidental insurance

Underwriter: Aioi Nissay Dowa Insurance Co., Ltd.
Dealer: au Financial Partner Co., Ltd.

Compensation for accidents in daily life in general!

daily life compensation

Injured someone while riding a bicycle.

Injured someone while riding a bicycle.

My dog bit someone and injured me.

My dog bit someone and injured me.

I hit a parked car and scratched it.

I hit a parked car and scratched it.

The downstairs was flooded due to a leaking washing machine.

The downstairs was flooded due to a leaking washing machine.

A golf ball hits another person and injures them.

A golf ball hits another person and injures them.

I broke an item in the store while shopping.

I broke an item in the store while shopping.

Up to 100 million yen *2
  • Compensation when legally liable for damages. Compensation may not be possible depending on the cause of damage.
follow further

Out-of-court settlement negotiation service *3

In the event of an accident, the insurance company negotiates with the other party on behalf of the customer to reach a settlement. (Domestic accidents only)

  • We may not be able to accept out-of-court settlement negotiations.

Accidental death/residual disability benefits

Compensation for death and residual disability due to injury in an accident while riding a bicycle

  • bicycle accident
  • single bicycle accident
  • Collision with another bicycle while walking, etc.
100,000 yen *4
  • In the event of death or permanent disability due to an accident while riding a bicycle.
    Payment may not be possible for some reason.

do you know?
The amount of compensation for bicycle accidents is increasing.

An elementary school boy (11 years old) collided head-on with a woman (62 years old) who was walking on a road with no distinction between a sidewalk and a roadway while riding a bicycle on his way home at night. The woman suffered a skull fracture and other injuries, and was unable to regain consciousness.
(Judgment of Kobe District Court, July 4, 2013)
<Source: Website of The General Insurance Association of Japan, examples of bicycle accidents>

Compensation amount: 95.21 million yen

If your precious family
It would be terrible if you became a "perpetrator" in a bicycle accident!

An increasing number of local governments are requiring bicycle insurance.

Areas in the J:COM service area where it is mandatory to take out bicycle liability insurance, etc. (as of July 2022)

Obligation to purchase insurance
Miyagi prefecture Gunma prefecture Saitama prefecture Chiba prefecture Tokyo Metropolitan area Kanagawa prefecture Kyoto prefecture Osaka prefecture Hyogo prefecture Fukuoka prefecture Kumamoto prefecture Oita prefecture
Obligation to make efforts to enroll in insurance
Hokkaido Ibaraki Prefecture Wakayama Prefecture

Usage fee

Basic monthly fee 400 yen (440 yen including tax)

About service usage start date

The service start date will be the 1st day of the month following the month in which you subscribed (or installation work month if installation work is involved), and the monthly charge will be billed from the start date.

Example) If a customer who is already using J:COM service applies in July

Explanation diagram of usage charges for customers who are already using J:COM services and apply in July

You will be able to join after completing our procedures. Therefore, if you apply at the end of the month, the subscription month may be the following month, and the start date of "Bicycle Life Support" may be the first day of the month after next.

How to apply

To apply for ``Bicycle Life Support,'' you need to subscribe to J:COM service. If you are already a subscriber, please apply for ``Bicycle Life Support'' using the application button below.

Bicycle life support application

  • Join from the day after the application date. However, the service start date is the first day of the month following subscription.
    (Example 1) Application from the WEB on July 30, 2017: Joined on July 31, 2017, service use started on August 1, 2017
    (Example 2) Application from the WEB on July 31, 2017: Joined on August 1, 2017, service use started on September 1, 2017
  • If you are newly subscribing to J:COM service, you will start using the service from the month following the first installation date.
  • There is no charge for the month you join.
  • You can download the "Bicycle Life Support" participation certificate from My Page.
    For more information, please see "Issuance of Certificate of Participation." (No insurance certificate will be issued.)

Terms and conditions

[Terms and conditions]
To subscribe to this service contract, you must be J:COM service subscriber and one of the customers specified in the following items.

  • When you apply for a new service for J:COM TV, J:COM NET, J:COM PHONE, disaster prevention information service, or emergency earthquake early warning service (hereinafter referred to as "J:COM service") provided by our company, you will receive this service. Those who apply for and use the service.
  • Those who have already subscribed to the J:COM service and are applying for and using this service newly.
  • Those who contract under the name of an individual (excluding those who contract under the name of a corporation).
  • Those who meet the conditions for membership recognized by our company.

Cancellation

Click here to apply for cancellation of "Bicycle Life Support".

[Notes]

[About bicycle life support]

  • This is a service in which our company receives a customer's consignment and relays the bicycle road service to a bicycle road service provider. Customers will be provided directly by the bicycle road service provider.
  • To use it, you need to subscribe to J:COM service. To use the J:COM service, a basic monthly fee, installation fee, etc. are required. A removal fee is required for cancellation.
  • The service start date will be the first day of the month following the subscription month (installation month if installation is required, or delivery completion month if customer installs by themselves), and the monthly usage fee will be billed from the service start date. .
  • The policy can be used by the insured person and his/her family members (the insured person, his or her spouse and relatives) (hereafter referred to as the insured person). "Relatives" refers to the person or his or her spouse and "relatives living together (blood relatives within the sixth degree or relatives by affinity within the third degree of the person or the spouse)" or "unmarried children living separately (marriage history )”.
  • For daily life compensation insurance, if the insured person is an incapable person, the parental authority of the person who is incapable of responsibility, other statutory supervisors, and the incapable person on behalf of the person who is responsible for supervision The supervising relatives shall be the insured persons.
  • For details, please check the "Bicycle Life Support Terms of Use" on our website.

[About bicycle road service]

  • To use the service, the customer must contact the dedicated phone number.
  • If the user is a minor, it is necessary to confirm the consent of the person with parental authority.
  • Depending on where you live, traffic conditions, weather conditions, or other reasons, it may take time to provide the bicycle road service, or it may not be possible to provide the bicycle road service.

[About bicycle life support incidental insurance]

  • This is an incidental contract for group comprehensive life insurance with a special contract for accident compensation (MS&AD type) with JCOM Co., Ltd. as the policyholder, au Financial Partner Co., Ltd. as the handling agent, and Aioi Nissay Dowa Insurance Co., Ltd. as the underwriter.
  • For details, please refer to the "Bicycle Life Support Terms of Use" on our website and the "Accident Compensation (MS&AD Type) Rider Set Group Comprehensive Life Insurance Contract Guide (General Insurance Clauses and Riders)" on the website of Aioi Nissay Dowa Insurance Co., Ltd. "Please confirm.
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[About the amount including tax]

  • Consumption tax differences may occur due to changes in the consumption tax rounding method under the invoice system.