Important Notices

December 9, 2025
Support following the 2025 earthquake that occurred off the east coast of Aomori Prefecture
November 19, 2025
November 18, 2025: Support following the large-scale fire in Saganoseki, Oita City
つながる、新生活。あたらしい暮らしを。J:COMと。
想いは、光より速い。 J:COM STORIES J:COM ブランドサイト
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Ứng dụng / Yêu cầu

Ứng dụng / Yêu cầu
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ガス

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ユニバーサル・スタジオ・ジャパン J:COM貸切プレミアムナイト
WEB限定スタート割
セット割（J:COMモバイル）
青春22割・青春26割
J:COM金利優遇割引
Promotions/Benefits

With J:COM, every day is full of fun!

見たい！がみつかる テレビ番組ガイド
料金・サポート・番組表 これひとつで MY J:COMアプリ
ユニバーサル・スタジオ・ジャパン J:COM貸切プレミアムナイト 2026年6月5日金曜日開催
J:COM × NETFLIX テレビでNetflix見るならJ:COM おすすめ作品はこちら
応募&参加無料！ イベント・プレゼント
優待価格など、おトク情報が満載 加入者優待

Customer feedback

Decisive is strong
Customer service

courteous customer service was the decisive factor in the contract. Our employees and workers come directly to our homes to discuss contracts and install equipment, so we can continue to work with peace of mind.

30s/Male

in case of emergency
Local information would be helpful

Local disaster information is faster than NHK and the Internet Meteorological Agency. again, State of rivers and flooding of main roads It is also very helpful because it will be delivered as a live video.

40s/Female

I can hear this and that
good shop window

after all there is a shop nearby So, when I'm unsure about whether or not I should join a new company, I go directly to the store and ask, "What kind of service is good for this place?" You can ask them over the phone, but when you think "What?" but Thank you for thinking with me until I realized it was a storefront. .

50s/female

collective procedure
Convenient

TV, internet as well as electricity etc. Services throughout life can receive One-stop procedure for moving, etc. It is convenient to be able to

60s/male

Customer center response
wonderful

I contacted the customer center and the process from consultation to construction and opening was very smooth and the response was excellent. I am also satisfied with the quality of J:COM LINK and the internet line.

70s/female

no antenna required
happy

The internet line is stable, and the TV content is Community-based "J Tele" And so on. No need to install an antenna and the appearance of the house is neat Did.

40s/Male
Customer feedback now available

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New customers
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Current Customers
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plan for you

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 calculator

Some properties offer free or discounted options!

Covered
areas & properties

If you are considering signing up or adding services

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New customers

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Applications and Inquiries

申请・咨询

电话咨询
050-1722-1733 9:00-18:00【全年无休】／有翻译 日本語での通話は
こちら

신청·문의

신청·문의
050-1722-1733 9:00-18:00【연중무휴】／통역 있음 日本語での通話は
こちら

Ứng dụng / Yêu cầu

Ứng dụng / Yêu cầu
050-1722-1733 9:00-18:00【mở cửa quanh năm】／có phiên dịch 日本語での通話は
こちら

Solicitação/Consultas

Solicitação/Consultas
050-1722-1733 9:00-18:00【aberto todo o ano】／com intérprete 日本語での通話は
こちら

Current customers

Check / Update
Your Contract
(JAPANESE ONLY)

Inquiries

联系我们

문의

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Consultar

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plan for you

Savings
 calculator

Some properties offer free or discounted options!

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We will answer any questions you may have

FAQ

Notice from J:COM

  • important
    notice
  • notice
NET December 18, 2025
Notice regarding the setting of the "Broadband Universal Service Fee"
MOBILE November 18, 2025
J:COM MOBILE announces the launch of its messaging service "RCS" for its A plan
MOBILE November 4, 2025
Regarding the impact on our communications services due to the termination of NTT DoCoMo's 3G (FOMA) service
Notice List
Trouble/maintenance information
NET2026年01月16日
「Microsoft Outlook」が正常に動作しない事象につきまして
TV2026年01月16日
Notice of revision of monthly usage fee for “Fuji TV NEXT Live Premium”
お詫び2026年01月15日
【オーナー、管理会社の皆様向け】2025年利用料証明の発送遅延について
MOBILE2026年01月15日
Regarding software updates for "AQUOS sense10"
TV2026年01月15日
一部BSチャンネルのチャンネル番号変更について　※初回掲載日2025年11月20日
メンテ2026年01月14日
【J:COM オンライン診療】2026年1月26日（月）メンテナンスのお知らせ
Notice List
Trouble/maintenance information

Shop/Online Room

J:COM shop
J:COM Online Room *Reservation required

J:COM放送の地域チャンネル

J:COM Channel
J: Tele

Sustainability

At J:COM, we will work on sustainability management to fulfill the four promises born from our corporate philosophy and SDGs. Click here for details

[About the amount including tax]

  • The listed amounts include tax unless otherwise specified.
  • Consumption tax differences may occur due to changes in the consumption tax rounding method under the invoice system.

Display is based on the Secondhand Goods Business Law