Important Notices

2025年09月16日
令和7年9月12日からの大雨に伴う支援について
September 8, 2025
Support for the disaster caused by Typhoon No. 15 of 2025
September 3, 2025
Support for the disaster caused by the heavy rains that began on September 2, 2025
August 29, 2025
Support for the victims of Typhoon No. 12 of 2025
August 21, 2025
Support following the heavy rains that began on August 20, 2025
August 8, 2025
Support for the disaster caused by the heavy rains caused by the low pressure and front that began on August 6, 2025
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courteous customer service was the decisive factor in the contract. Our employees and workers come directly to our homes to discuss contracts and install equipment, so we can continue to work with peace of mind.

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in case of emergency
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Local disaster information is faster than NHK and the Internet Meteorological Agency. again, State of rivers and flooding of main roads It is also very helpful because it will be delivered as a live video.

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after all there is a shop nearby So, when I'm unsure about whether or not I should join a new company, I go directly to the store and ask, "What kind of service is good for this place?" You can ask them over the phone, but when you think "What?" but Thank you for thinking with me until I realized it was a storefront. .

50s/female

collective procedure
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TV, internet as well as electricity etc. Services throughout life can receive One-stop procedure for moving, etc. It is convenient to be able to

60s/male

Customer center response
wonderful

I contacted the customer center and the process from consultation to construction and opening was very smooth and the response was excellent. I am also satisfied with the quality of J:COM LINK and the internet line.

70s/female

no antenna required
happy

The internet line is stable, and the TV content is Community-based "J Tele" And so on. No need to install an antenna and the appearance of the house is neat Did.

40s/Male
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050-1722-1733 9:00-18:00【全年无休】／有翻译 日本語での通話は
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신청·문의

신청·문의
050-1722-1733 9:00-18:00【연중무휴】／통역 있음 日本語での通話は
こちら

Ứng dụng / Yêu cầu

Ứng dụng / Yêu cầu
050-1722-1733 9:00-18:00【mở cửa quanh năm】／có phiên dịch 日本語での通話は
こちら

Solicitação/Consultas

Solicitação/Consultas
050-1722-1733 9:00-18:00【aberto todo o ano】／com intérprete 日本語での通話は
こちら

Current customers

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Notice from J:COM

  • important
    notice
  • notice
Apology September 10, 2025
Regarding billing errors for J:COM PHONE customers
Service September 1, 2025
Notice of monthly fee revision for "J:COM Messhu Wi-Fi" and "Omakase Support"
その他2025年07月31日
Support following the tsunami caused by the earthquake near the Kamchatka Peninsula in 2025
Notice List
Trouble/maintenance information
MOBILE September 10, 2025
Regarding software updates for "AQUOS sense9"
NET September 4, 2025
End of support for Windows 10
Maintenance: September 3, 2025
Thursday, September 4, 2025 [1:00 AM - 7:00 AM] Temporary suspension of broadcasting due to equipment maintenance
MOBILE September 3, 2025
About the software update for "Samsung Galaxy A25 5G"
ElectricitySeptember 1, 2025
[J:COM Electricity/Power] Fuel cost adjustment unit price for September 2025 (October meter reading)
ElectricitySeptember 1, 2025
[J:COM Electricity] [J:COM DENRYOKU Apartment Package] Notice of Rate Revision (Hokkaido Electric Power Area)
Notice List
Trouble/maintenance information

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[About the amount including tax]

  • The listed amounts include tax unless otherwise specified.
  • Consumption tax differences may occur due to changes in the consumption tax rounding method under the invoice system.

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