J:COM official website | Cable TV (CATV), Internet, telephone, cheap smartphones, electricity

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Important Notices

January 30, 2026: Support for the Heavy Snowfall from January 21, 2026

Connecting to a new life. A new way of life. With J:COM.

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Current customers

Current Customers
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申请・咨询

电话咨询
050-1722-1733 9:00-18:00【全年无休】／有翻译日本語での通話は
こちら

신청·문의

신청·문의
050-1722-1733 9:00-18:00【연중무휴】／통역 있음 日本語での通話は
こちら

Ứng dụng / Yêu cầu

Ứng dụng / Yêu cầu
050-1722-1733 9:00-18:00【mở cửa quanh năm】／có phiên dịch 日本語での通話は
こちら

Solicitação/Consultas

Solicitação/Consultas
050-1722-1733 9:00-18:00【aberto todo o ano】／com intérprete 日本語での通話は
こちら

Current customers

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(JAPANESE ONLY)

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plan for you

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Some properties offer free or discounted options!

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Hot Topics

The joy of watching. The joy of discovering. J:COM TV Shin Standard

Watch the entire challenge. The Milan-Cortina 2026 Paralympic Games will be broadcast and streamed daily on J:COM from Saturday, March 7th to Monday, March 16th.

10GB for 6 months for 550 yen per month when bundled with other services. From the 7th month onwards, it will be 1,628 yen per month. J:COM MOBILE

Introducing the new J:COM Hikari service, featuring the world's fastest Wi-Fi 7 standard. ★Theoretical maximum speed ratio of any Wi-Fi communication standard. Not available in some areas. Click here for details.

Wi-Fi 7 compatible J:COM Hikari 10GB, effectively 0 yen for 6 months *For detached homes. From the 7th month onwards, from 6,160 yen/month, not available in some areas.

NETFLIX J:COM set for a constant 330 yen/month discount

J:COM TV Shin Standard 3 months 500 yen/month Plus 20,000 yen cash back * WEB Gentei Start Wari applies, from 4 months onwards 4,950 yen/month. 2-year contract, automatically renewed. Cancellation during the contract period requires a cancellation fee.

Before you worry about inheritance, J:COM Inheritance Planning

J:COM Security Camera: Reliable security at an affordable price

make life comfortable
various services

live your ideal life
At J:COM

Live with a variety of services
More fun and convenient.
J:COM is suitable for you
Find a plan.

Learn more

TV

Airing what you want to see

J:COM TV Top

Courses & Pricing Content Lineup Streaming Services Helpful Features Options How to Apply

Internet

Faster and more comfortable

J:COM NET Top

Fees and course options
Support application process

Mobile

Continuous savings

J:COM MOBILE Top

Services & Pricing Products Cheap SIM Cards Options Support How to Apply

electricity

Rest assured that the quality remains the same

J:COM Electric Top

Rate menuGreen menuElectricity systemApplication process

Home IoTSecurity Camera

Telemedicine

Otegaru Service Diagnosis We will suggest a service that suits you See details

Service overview

Working with the local community to move business one step ahead

Services for corporations and local governments

Learn more

With your preferred service
Free combination!

Recommended plans are here

Pricing

Easy price check!

Savings calculator

Professor Yoshitaka
Special Site

Campaigns/benefits

Universal Studios Japan J:COM Exclusive Premium Night

J:COM preferential interest rate discount

Promotions/Benefits

Universal Studios Japan J:COM Exclusive Premium Night to be held on Friday, June 5, 2026

J:COM × NETFLIX If you want to watch Netflix on TV, click here for J:COM recommended works

Application & Participation Free! event gift

Plenty of information such as preferential prices Subscriber benefits

Customer feedback

Decisive is strong
Customer service

courteous customer service was the decisive factor in the contract. Our employees and workers come directly to our homes to discuss contracts and install equipment, so we can continue to work with peace of mind.

30s/Male

in case of emergency
Local information would be helpful

Local disaster information is faster than NHK and the Internet Meteorological Agency. again, State of rivers and flooding of main roads It is also very helpful because it will be delivered as a live video.

40s/Female

I can hear this and that
good shop window

after all there is a shop nearby So, when I'm unsure about whether or not I should join a new company, I go directly to the store and ask, "What kind of service is good for this place?" You can ask them over the phone, but when you think "What?" but Thank you for thinking with me until I realized it was a storefront. .

50s/female

collective procedure
Convenient

TV, internet as well as electricity etc. Services throughout life can receive One-stop procedure for moving, etc. It is convenient to be able to

60s/male

Customer center response
wonderful

I contacted the customer center and the process from consultation to construction and opening was very smooth and the response was excellent. I am also satisfied with the quality of J:COM LINK and the internet line.

70s/female

no antenna required
happy

The internet line is stable, and the TV content is Community-based "J Tele" And so on. No need to install an antenna and the appearance of the house is neat Did.

40s/Male

If you are considering signing up or adding services

Sign Up information

New customers

New Customers
Sign Up

New customers
Inquiries

Current customers

Current Customers
Various procedures

Troubleshooting/
Inquiries
(Chat)

Find the perfect
plan for you

Savings
calculator

Some properties offer free or discounted options!

Covered
areas & properties

If you are considering signing up or adding services

New customers

Applications and Inquiries

申请・咨询

电话咨询
050-1722-1733 9:00-18:00【全年无休】／有翻译日本語での通話は
こちら

신청·문의

신청·문의
050-1722-1733 9:00-18:00【연중무휴】／통역 있음 日本語での通話は
こちら

Ứng dụng / Yêu cầu

Ứng dụng / Yêu cầu
050-1722-1733 9:00-18:00【mở cửa quanh năm】／có phiên dịch 日本語での通話は
こちら

Solicitação/Consultas

Solicitação/Consultas
050-1722-1733 9:00-18:00【aberto todo o ano】／com intérprete 日本語での通話は
こちら

Current customers

Check / Update
Your Contract
(JAPANESE ONLY)

Find the perfect
plan for you

Savings
calculator

Some properties offer free or discounted options!

Covered
areas & properties

We will answer any questions you may have

FAQ

Notice from J:COM

important
notice
notice

NET December 18, 2025: Notice regarding the setting of the "Broadband Universal Service Fee"
OtherDecember 9, 2025: Support following the 2025 earthquake that occurred off the east coast of Aomori Prefecture
Other November 19, 2025: November 18, 2025: Support following the large-scale fire in Saganoseki, Oita City

Notice List

Trouble/maintenance information

電力2026年02月02日: 【J:COMでんき/電力】2026年2月分（3月検針分）の燃料費等調整単価について
OthersFebruary 2, 2026: [J:COM Electricity/Electricity/ J:COM GAS] Changes to Terms and Conditions
Service January 27, 2026: Notice of change in billing cycle for "J:COM Combined Billing for Netflix"
Apology January 26, 2026: J:COMより配信したメール内に記載のウェブサイトにアクセスできない事象について
TV January 22, 2026: Notice of termination of "Open University" service at Laban Net Center
TV January 20, 2026: Regarding changes to BS10 Premium channel numbers

Notice List

Trouble/maintenance information

Shop/Online Room

J:COM放送の地域チャンネル

Sustainability

At J:COM, we will work on sustainability management to fulfill the four promises born from our corporate philosophy and SDGs. Click here for details

[About the amount including tax]

The listed amounts include tax unless otherwise specified.
Consumption tax differences may occur due to changes in the consumption tax rounding method under the invoice system.

Display is based on the Secondhand Goods Business Law

Important Notices

Hot Topics

make life comfortablevarious services

TV

Airing what you want to see

Internet

Faster and more comfortable

Mobile

Continuous savings

electricity

Rest assured that the quality remains the same

With your preferred serviceFree combination!

Campaigns/benefits

Customer feedback

Decisive is strong Customer service

in case of emergency Local information would be helpful

I can hear this and that good shop window

collective procedure Convenient

Customer center response wonderful

no antenna required happy

Sign Up information

Notice from J:COM

make life comfortable
various services

With your preferred service
Free combination!

Decisive is strong
Customer service

in case of emergency
Local information would be helpful

I can hear this and that
good shop window

collective procedure
Convenient

Customer center response
wonderful

no antenna required
happy